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关于奥克兰酒店的点评

2 out of 5
奥克兰酒店
312-5 Marine Road, Central Promenade, Morecambe, England

点评

8.8

超赞

10 分 - 超赞。84 条好评，共有 164 条点评" "
8 分 - 还可以。56 条好评，共有 164 条点评" "
6 分 - 一般。18 条好评，共有 164 条点评" "
4 分 - 很差。3 条好评，共有 164 条点评" "
2 分 - 糟糕。3 条好评，共有 164 条点评" "

9.0/10

清洁度

9.0/10

员工和服务

8.0/10

服务设施

8.2/10

住宿条件和设施

8.2/10

环保

点评

8/10 还可以

Mr A D

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
Lisa 于 2024年05月6日 的回复
Thank you for the great score. We are very happy you enjoyed your stay. We look forward to you seeing you again in the future.

8/10 还可以

Robert

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
Lisa 于 2024年05月6日 的回复
Thank you for your fab score. We are so happy you enjoyed your stay with us. We look forward to seeing you again soon.

8/10 还可以

真实旅客

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Up the blues
We had a lovely clean room at the back staff lovely, i had a lovely gluten free breakfast, if i have a little twine i was cold through the night but my husband was comfortable and it was the coldest weekend this year, We will stay again ,thank you all xs
2023 年 12 月入住 1 晚

10/10 超赞

Lindsay

2023 年 11 月入住 1 晚

10/10 超赞

ANTHONY

2023 年 11 月入住 1 晚

8/10 还可以

Gordon

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 1 晚

10/10 超赞

Lisa

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Excellent hotel with lovely staff
2023 年 10 月入住 1 晚

10/10 超赞

Wendy

与配偶出行
A beautiful, clean, warm, homely, welcoming hotel. Fantastic breakfast ,variety of choices. The location was ideal as we had a christening, close to the parish church and situated in front of the promenade, will definitely be visiting again.
2023 年 10 月入住 1 晚

8/10 还可以

Linda

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 2 晚

6/10 一般

Andrew

2023 年 10 月入住 1 晚

10/10 超赞

Barbara

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Staff were lovely
2023 年 10 月入住 1 晚

10/10 超赞

Richard

满意：清洁度、员工和服务、住宿条件和设施
2023 年 9 月入住 1 晚

10/10 超赞

david

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The hotel is a comfortable spot from which to tour morecambe bay. Not deluxe but comfortable with a great view of the bay.
2023 年 9 月入住 1 晚

10/10 超赞

Angela

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Hotel was lovely very clean, staff very helpful, easy to get to centre from where the hotel is there's 2 small car parks at the back of the hotel if no spaces there is a big car park directly across the road with very good rates
2023 年 9 月入住 2 晚

10/10 超赞

robert leslie

2023 年 8 月入住 2 晚

10/10 超赞

Norman C

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
It was clean and quite other than the noisy seagulls.😊
2023 年 8 月入住 1 晚

10/10 超赞

TA

2023 年 8 月入住 1 晚

8/10 还可以

Gabriela

2023 年 8 月入住 1 晚

10/10 超赞

Rhianna

2023 年 8 月入住 1 晚

8/10 还可以

Richard

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Very nice hotel with beautiful views of Morecambe bay, all rooms appeared easily accessible, my room was clean and airy, the hotel is within good walking distance to Morecambe town center and major bus routes. Staff were all pleasant and friendly, the Auckland has a nice lounge and bar with a good choice of drinks and entertainment, if anything the only thing I would have liked would have been more televisions in the lounge and live sports shown on tv. Overall I recommend this hotel and will stay again.
2023 年 7 月入住 2 晚

10/10 超赞

Kevin

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 7 月入住 1 晚

10/10 超赞

Kevin

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 7 月入住 1 晚

10/10 超赞

Gavin

2023 年 7 月入住 1 晚

8/10 还可以

Stephen

团体旅客
满意：清洁度、员工和服务、住宿条件和设施
It was suitable for what i needed. Staff were very helpful, from when we arrived till the time we left, Room was clean and tidy. Could have done with a view, instead of a brick wall with windows, but beggars can't be choosers. Hahaha
2023 年 6 月入住 1 晚

8/10 还可以

Denise

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Friendly Hotel - will be back!
Had a great stay, staff were so friendly and helpful. We will definitely be back!
2023 年 6 月入住 2 晚

10/10 超赞

真实旅客

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 6 月入住 3 晚

10/10 超赞

Anthony

2023 年 6 月入住 1 晚

10/10 超赞

Mark

2023 年 6 月入住 1 晚

10/10 超赞

George

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Absolutely brilliant the staff, Julie, Ian, Chris, Lisa and everyone else they are all a credit to the hotel
2023 年 5 月入住 3 晚

8/10 还可以

Kath

与配偶出行
满意：清洁度、员工和服务、服务设施
不满意：住宿条件和设施
The view out of the window. (Back of the hotel ) also the plaster over the window fell down when we closed the curtains .but to be fair we were offered another room and the night porter cleaned it up
2023 年 4 月入住 1 晚

6/10 一般

Helene，Anstead

2023 年 3 月入住 1 晚

10/10 超赞

Simon

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great value for money, clean, friendly staff, free easy local parking and an amazing view across the street!
Laura 于 2022年12月12日 的回复
Thank you so much for your lovely review. We are glad you enjoyed your stay with us and hope to see you again in the future.

8/10 还可以

Jonathan

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Friendly helpful staff. Sea view. Warm room. Much better than the Strathmore hotel nearby where I had one of my worst hotel experiences this summer
2022 年 11 月入住 2 晚
Laura 于 2022年11月29日 的回复
Thank you for your review, we are glad you had a lovely stay with us.

8/10 还可以

Catherine

满意：清洁度、员工和服务、客房舒适度
Very friendly, helpful staff. Nice breakfast. Amazing views. Room was very small though.
2022 年 11 月入住 1 晚
Laura 于 2022年11月29日 的回复
Thank you for your review, we are glad you had a lovely stay with us.

10/10 超赞

Paula

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Thoroughly enjoyable
It was lovely and we thoroughly enjoyed it. Our room overlooked the sea and was really pleasant, and you have such a good receptionist/bar chap who was so willing and obliging with anything we asked, as were all your staff.
View from room
2022 年 9 月入住 2 晚

10/10 超赞

Jackie

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Lovely hotel. Very clean, good food and staff were really helpful. Location is excellent.
2022 年 9 月入住 2 晚
Laura 于 2022年09月16日 的回复
Thank you so much for your review, we are glad you enjoyed your stay.

10/10 超赞

Fiona

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 8 月入住 2 晚
Laura 于 2022年09月11日 的回复
Thank you for your great score!

8/10 还可以

Gordon

2022 年 8 月入住 1 晚
Laura 于 2022年09月11日 的回复
Thank you for your good score!

10/10 超赞

Pauline

2022 年 8 月入住 1 晚
Laura 于 2022年09月11日 的回复
Thank you for your great score!

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 8 月入住 2 晚
Laura 于 2022年09月11日 的回复
Thank you for your great score!

10/10 超赞

Dave

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 8 月入住 1 晚
Laura 于 2022年09月11日 的回复
Thank you for your great score!

8/10 还可以

Deborah

满意：员工和服务，清洁度
不满意：住宿条件和设施
Quite expensive
A family run friendly hotel but a bit run down. Creaky floorboards but that may be because of the age of the property and an extremely creaky bed.
2022 年 8 月入住 1 晚
Laura 于 2022年09月11日 的回复
Thank you for your review, we are sorry you found us a bit run down. We completely disagree as we are constantly renovating and doing the best we can.

10/10 超赞

Harry

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 8 月入住 2 晚
Laura 于 2022年09月11日 的回复
Thank you for your great score!

4/10 很差

R

不满意：员工和服务、住宿条件和设施、客房舒适度
Dont ask for dinner
Paid premium price (£122) for what turned out to be a pokey twin bedded bedroom. i requesyed a double with sea views but was informed the day before that i would have a twin room. Person who checked us in could have smiled, it was though we had been an inconvenience. We went for a walk and decided to have a meal in the restaurant. At 5pm we asked if we could book a table and was told that the rssraurant was fully booked. Inwasnt even asked what time in the first onstance, just we are fully booked. We went out for a meal at 6 and tue restaurant was empty. When we returned at half 7 there were about 20 people inthe restaurant. Went down for a drink at the bar at 9 and still no more than 30 people. This is a 52 room hotel so should be able to cope with more than 30 in the restaurant. As a guest of the hotel you would think that they would be more accomodating. They redeemed themselves slightly in the morning as breakfast was good. Typical coach tour hotel in Gods waiting room. Wont be going back.
2022 年 8 月入住 1 晚
Laura 于 2022年08月14日 的回复
Hello, we are sorry you did not enjoy your stay with us. Unfortunately you booked our last sea view room and it was a twin. Our restaurant was fully booked that night as we had a private wedding anniversary (it was round the corner in the restaurant which is why you may not have seen it when you peeked in). We only had 1 chef on so 60 people were the maximum he could cater for - 40 private party and 20 individuals like yourselves. I think it is a good idea you do not return, we don't appreciate your comments about our customers.

8/10 还可以

David

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
My Stay
It's exactly what I was looking for. Somewhere to get my head down. Clean and a very comfortable bed. My only gripe was the power of the shower! It didn't have any!
2022 年 8 月入住 2 晚
Laura 于 2022年09月11日 的回复
We are glad you enjoyed your stay and we are sorry you found a problem with the shower.

8/10 还可以

Garry

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 7 月入住 1 晚
Laura 于 2022年07月31日 的回复
Thank you for your kind score!

8/10 还可以

Margaret

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 7 月入住 1 晚
Chloe 于 2022年07月23日 的回复
Thank you for your score. We hope to see you again in the future.

10/10 超赞

Mavis

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
nothing was too much trouble. Staff were pleasant rooms were very clean. We enjoyed our stay very much and would come back again.
2022 年 7 月入住 1 晚
Chloe 于 2022年07月23日 的回复
Thank you for your lovely review. I will pass your comments on to our team. We hope to see you again in the future.

8/10 还可以

Heather

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Nothing fancy & a good stay
I had a room with a view which was lovely. It was a comfortable bed in a very small room that was to be used for sleeping. For a one night stay, it was a great location for an introduction to the town. Staff was friendly.
2022 年 6 月入住 1 晚
Chloe 于 2022年07月23日 的回复
Thank you for your lovely review. We hope to see you again.

10/10 超赞

Lee

2022 年 6 月入住 1 晚