"A very special place, beautiful views and facilities for guests including beach and pool lounges, inflatables for lake. The pool was amazing. Great place to go if you are happy to relax and not leave.
Very hard to get to/from in peak season. Very limited ferries and long queues. Taxis / transfers v. expensive & limited. Buses all full. Very limited shops locally with limited options. Would be great to have more food options at the beach bar (food and drinks very expensive)."
"Beautiful hotel with excellent breakfast. Being right next to the funicular was very convenient!! Excellent location, close to shopping, restaurants, and the lake."
Grand Hotel Victoria Concept & Spa, by R Collection Hotels
10/10 Excellent
"Very clean property and very respectful staff. I would give it 5 star. Restaurant needs to get more options on the menu. Overall very good clean property and would stay again"
"The hotel and restaurant was extremely nice. The staff is friendly and accommodating. The view of Lake Laguna is amazing. If you’re going there to “stay”, it’s perfect.
However, I’m not sure why this property shows on Expedia when searching for hotels around Lake Como. The property is about 35 miles from Como city and the last six (6) miles are treacherous. The roads are narrow and a number of switchback turns on the section of roads. The road makes traveling in the area difficult. I can’t imagine the road during winter months."
"An excellent property with exceptional service. Staff were extremely attentive. We ate in La Luce restaurant one evening and visited the spa.
The hotel is in a great location with stunning lake views and it’s only a short drive into the centre of Lugano."
"Rooms need a little upgrading, AC was struggling and the mattress was closer to an ironing board. Breakfast compared to other hotels we stayed at was somewhat bland. Location was fantastic and convenient. Pool was a good added amenity to get some respite from the summer heat"
"Great location near train station. Effective air conditioning (which was much appreciated!) Snacks, coffee & water waiting in room, which was nice. On-line check-in system and access codes for doors were awkward to use."