Carlton Hotel Collection Muiden hotels

"The hotel is beautiful and in a perfect central location. The restaurants were great and the service gracious. The room was comfortable. What made it spectacular was that I fell and injured myself on the ice (record cold during my stay), a member of the bell staff found out, and the night manager called me, and everyone on the staff was very helpful. They even sent a messenger out to purchase Ibuprofen for me, and delivered ice packs to my room. Thy made the stay very personal. It was not my best trip to Amsterdam, but one of the most caring hotel experiences I've ever had. "

"The staff were excellent ... the breakfast buffet was very good with plenty of choice ... this place deserves a 5 star rating ... very good experience "

"Convenient to the airport. I walked to it under a canopy so didn’t get wet in the rain. Clean room, comfy bed, good shower … all I needed. Thanks"

"We had a wonderful stay at this hotel for our anniversary. The staff was friendly and responsive and helpful. The location was amazing, close to museums, and was walkable to other parts of the city. Highly recommend."

"Amazing. Lift system is awesome ! Never had such a short wait for an elevator. Rooms amazing. Speaker is a really nice touch View is great! Curtains and electrical system slightly annoying as if one person leaves the room the lights go out leaving the other in darkness. And the blinds would close randomly which was annoying. "

"Clean room"

"Fantastic price, great simple room and amazing staff. Loved everything about it."

"Nice. Staff are very helpful and nice "

"Great staff!"