Frutillar Museo Colonial Aleman Hotels

"The hotel duplicated the room charge - i paid for my staff through expedia and yet on arrival i was charged again. I discovered the duplicate and wrote to the hotel on 26th April. its now 30th April and i have not even gotten any acknowledgement. Totally unacceptable service."

"Staff amable"

"A great hotel whenever we visit Chile. Great breakfast and helpful staff."

"Breakfast was fresh nevertheless a little change in daily menu would go a long way for someone spending five days at the property. Location was perfect ! Friendly staff. Oh..the room key cards did not work and I’ve had to make multiple treks to the front desk to get it reset. This is a known issue and disappointed that the hotel is not addressing this problem now. "

"Comfortable and spectacular view."

"Breakfast was good, the hotel is clean, but the rooms could use some updating. "

"The property is beautiful, with a great view of the lake. It was very enjoyable to be just outside the town but in a slightly more secluded area. Our hosts were wonderful and provided a delicious breakfast straight to our cabin in the morning. We especially enjoyed the warm bread. Thank you Francisco for your hospitality and we wish we could have stayed longer! "

"Excellent option to visit Puerto Varas, nice views to the lake and warm hotel."

"Nuestra estadía fue perfecta! Alexis es un anfitrión top preocupado desde antes de nuestra llegada, nos permitió hacer el check-in más temprano, nos dio buenísimas recomendaciones de la zona y siempre estuvo disponible y pendiente de cualquier cosa que pudiéramos necesitar. Además nos tenía a nuestra llegada unas galletitas de regalo, té y café. El domo es super acogedor para una familia (un plus que admitan mascotas) y tiene todo lo necesario para unas vacaciones, haciéndolo muy confortable y práctico. Alexis siempre nos lo tenía a una temperatura perfecta. A destacar el diseño del domo, aprovechado al detalle y la extremada limpieza y mantencion del mismo. Se nota el cariño puesto en el negocio. Se encuentra a pocos minutos en auto de frutillar y de las principales carreteras, por lo que lo hace un lugar tranquilo rodeado de naturaleza. 100% recomendable!!!"