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Reviews of Suites at the Beach

4 out of 5
Suites at the Beach
2500 North Ocean Blvd., Myrtle Beach, SC

Reviews

6.4
Rating 10 - Excellent. 17 out of 117 reviews" "
Rating 8 - Good. 37 out of 117 reviews" "
Rating 6 - Okay. 24 out of 117 reviews" "
Rating 4 - Poor. 24 out of 117 reviews" "
Rating 2 - Terrible. 15 out of 117 reviews" "

6.2/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Ryan, Egg Harbor Twp

Disliked: Cleanliness, property conditions & facilities
Sofa had stains, beds were in rough condition sheets and pillows dirty. Bathroom not cleaned and no toilet paper. Got in late and Left after one night.
Stayed 3 nights in Mar 2024

2/10 Terrible

Gilbert

Disliked: Cleanliness, room comfort
Stayed 4 nights in Nov 2023

6/10 Okay

josh

Stayed 3 nights in Sep 2023

10/10 Excellent

Howard

Travelled with group
Liked: Cleanliness, room comfort
Rooms were very clean good view had very good time there thanks
Stayed 3 nights in Sep 2023

8/10 Good

meredith

Last Minute stay
The property is due for an overhaul, it's outdated, Fans have built up dust on them. Problems with water, but they did come deal wth that immediately. The woman I dealt wth wth my phone calls and texts, was always in communication wth me, which is a great thing. The balcony was great though to sit there outside, enjoying the water.
Stayed 2 nights in Sep 2023

8/10 Good

Ruth

Great View of the Ocean
Overall, we enjoyed our stay at the Palms condo, managed by Suites at the Beach. The pool was nice and warm, and access to the beach was excellent. The parking was across the street, but very convenient. The custodian was very helpful with what we needed. We had one major problem. The previous visitors had peed all over the sofa bed. It was on the mattress, so we didn't smell it at first. I called the contact person and the custodian showed up right away to take away the mattress and spray down the sofa. The sofa was then too wet to sit on, so we asked for towels and turned on the ceiling fan and went out for awhile. Needless to say the sofa wasn't very comfortable after that. The guy did all he could, but the contact never offered, or mentioned another sofa. Which leads me to think all that will be replaced is the mattress. The previous visitors could have had the courtesy to let them know about the problem. It certainly was not fair to us, or the owners to put up with this.
Stayed 3 nights in Apr 2023

8/10 Good

Jordan

Travelled with family
Liked: Cleanliness, amenities
The property was really good. The hot tubs needed a little work they were not really hot. And the bed skirt was dirty.
Stayed 2 nights in Mar 2023

10/10 Excellent

Carolynne

Travelled with family
Liked: Room comfort
Stayed 3 nights in Oct 2022
Response from SATB on 25 Oct 2022
Thank you for your great review. We loved having you and look forward to you staying with us again !

8/10 Good

milford

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Aug 2022

4/10 Poor

Mark

Travelled with family
Liked: Cleanliness
Disliked: Amenities
I have never stayed at such a narrow room. No ice anywhere. Laundry washer took $2 in quarters. Attendants were useless. And check in has you remembering 3 codes.
Stayed 4 nights in Jul 2022

6/10 Okay

Tom

Travelled with family
Disliked: Property conditions & facilities
The shower was either scalding hot or cold. No in between. Called and the Maintenace man said he would need a plumber. No one showed up. Mattresses was terrible. I slept with my head at the foot of the bed because the mattress sloped toward the head board. Wife slept on couch. We left a day early.
Stayed 6 nights in May 2022

8/10 Good

Marsha

Travelled with family, Travelled with group
Liked: Cleanliness, amenities
I liked the various pools and hot tubs being available. There were a few things in the room that were messed up, like the doorknob on the closet door.
Stayed 2 nights in May 2022

4/10 Poor

Gena

Travelled with group
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
When we went to check in we were struck with a pee smell at the front desk. Not a great impression for when guests are checking in. Pictures shown are not depicted of what the rooms actually look like. The only modern looking room was the living room. Everything else was outdated and dirty!! The first thing I noticed was the dirty fitted sheets that covered both beds. The bathtub also looked like it needed a good cleaning. A lot of grime could be seen on the shower handle bars. The lightbulb also needed to be changed. It kept flickering on and off. For someone with epilepsy this could pose as a great danger. When I opened up the closet door the handle fell right off. There was also a huge whole in the closet that looked like it was plugged up with plywood. The outside of the hotel looks like it needs to be completely renovated as well. The doors are accessed with a pin pad code and don’t have latches on them. We ended up stacking our suitcases against the door for extra security. We tried using the pool outside but the water was strangely like warm and didn’t smell like chlorine. Because of this we didn’t even bothering trying the hot tubs. The only positives of the hotel is it’s location is right along the beach so it makes for a convenient travel. The balcony was nice but could have used a light. Very disappointed with my stay here. Avoid this place!!
Stayed 2 nights in May 2022

4/10 Poor

Suzanne

Travelled with family
Disliked: Property conditions & facilities
The property was not in good shape. Peeling paint, lights out, door frame loose, cracked porch chairs. It felt old and not what I thought (given the pictures) what I was paying for. Other visitors stated the same feelings about the Palms in general.
Stayed 2 nights in Apr 2022

8/10 Good

Verified traveller

Travelled with family
Penthouse afforded beautiful views but unit was very dated. Neither sliding glass door locked, the oven was dirty and the oven door handle came off which resulted in the oven door cover being in the floor. Grab bar in master bedroom was not secure and would detach when used. Beds and furniture were comfortable. Cookware/utensils were limited and carpet was very dirty. Big plus is drifting off to sleep listening to the crashing of the waves!
Stayed 3 nights in Apr 2022

10/10 Excellent

Travis

Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2022
Response from Suites on 23 Apr 2022
Thank you for your review. We are glad you had a great time and enjoyed your stay. We look forward to you staying with us again !

10/10 Excellent

kenneth

Travelled with family
Liked: Cleanliness, room comfort
First time to the beach
First time to the beach it was great all the way around
Stayed 4 nights in Apr 2022
Response from Suites on 23 Apr 2022
Thank you for your review. We appreciate our guests feedback. We are glad you enjoyed your stay and look forward to your next stay with us !

8/10 Good

edmeston

Stayed 2 nights in Jan 2022

2/10 Terrible

Verified traveller

Disliked: Room comfort
The ONLY thing Good about my stay here was the Magnet on the back of the door that keeps the door open! Out of everything in the room that was THE BEST!! IT WAS LIKE I WENT TO RENT SPACE A THE THRIFT STORE!! THAT OLD BED SPREAD! THE COUCH WAS HORRIBLE!! NOW THE KITCHEN...OKAY THE BATHROOM WAS NICE AND SMALL!! BUT THE KICKER WAS THE BED IN THE WALL. I MEAN!!! ALL IN ALL THE MAGNETS BEHIND THE DOOR TO KEEP IT OPEN WAS REALLY CUTE! AND THE VIEW OUTSIDE OF COURSE IS ALWAYS GREAT!!
Stayed 2 nights in Dec 2021
Response from Suites on 26 Jan 2022
Thank you for your review. We want all our guests to be happy and enjoy their stay. If you had contacted us we would have been happy to help you . Thank you

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, room comfort
Dirty, outdated, uncomfortable. HARD PASS.
The view from the room was great, but so are the views from all of the Myrtle Beach beachfront hotels. The location is good. It's on the water, on the main strip. We stayed in room 1403, and it was nasty! Filthy, stinky, no extras (such as games, books, or movies) and structurally it had cracks, peeling paint, and mold in several places. The beds were obviously the cheapest most uncomfortable beds thar could be provided. There's no cable tv, just a few standard def channels received via an antenna. This place is extremely run down and seriously needs some upgrades and upkeep. This place is a HARD PASS. Book elsewhere.
Stayed 3 nights in Jan 2022
Response from Suites on 26 Jan 2022
We are sorry you did not contact us as we always want our guests to be happy, We would have been glad to help you. We do have cable and free wifi. We have over 75 cable channels. Again we are sorry we did not hear from you so we could have helped you. Thank you

10/10 Excellent

Tina

Liked: Cleanliness, room comfort
Great stay. Conveint to everything.
Stayed 2 nights in Oct 2021

2/10 Terrible

Austin, Phoenix

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
When I got there it looked like the place had not been cleaned at all. I was very skeptical about sleeping in the bed. The oven was disgusting, the bathroom was disgusting, the floors were sticky in the patio was a mess
Stayed 4 nights in Oct 2021

10/10 Excellent

ANTOINE

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2021

8/10 Good

Cassaundra

Travelled with partner
Liked: Amenities
Disliked: Cleanliness
The view was incredible. It was quiet and has the necessary stuff to cook dinner. Slept on one bed all weekend. When I tried the other it had a roach in it.
Stayed 3 nights in Sep 2021

10/10 Excellent

Brigitte

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Things I recommend, bedroom was dark, need more lighting. Air conditioner was leaking in balcony, add a rubber mat. Balcony chairs feel flimsy.
Stayed 4 nights in Sep 2021

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Had a beautiful ocean view with a spacious balcony. Condo needs updating the ac unit leaked in the room and the furniture is very old but for the price it was ok.
Stayed 2 nights in Sep 2021

6/10 Okay

Kristen

Travelled with group
This place is definitely older. So is the property all needs to be updated. As far as the view of the beach it is amazing The pictures definitely misrepresented the condo. It was an ok stay. Everything was old, there were only 2 matching glasses just a very basic stay
Stayed 2 nights in Sep 2021

8/10 Good

john

Travelled with family, Travelled with group
Disliked: Amenities, property conditions & facilities
Keyless entry was a plus when it worked there were roaches in our room and our tv had a very small picture didn’t fit the screen no way of fixing it the air conditioners filters were filled with lint and filth they drained on our balcony water everywhere we had to constantly sweep it off our balcony the couch pull out bed was like being in a jail cell cot the jacuzzi tub was a blast except for the man who watched the clock and made us get out 15-20 minutes before closing it dishes were slimy bathroom tub handle was broken the oven was filthy the cupboards were hard to open sticky the one bedroom upon entering half the wood was missing as if it was opened bye cops kicking in the door it would’ve been nicer if they had cleaning ladies being on vacation the last thing you want to do is clean every day all and all we managed considering the price didn’t match the value of our room
Stayed 6 nights in Aug 2021

8/10 Good

Laurence

Stayed 2 nights in Jun 2021

10/10 Excellent

Chandra

Liked: Cleanliness, room comfort
An amazing stay
We had an amazing stay. The property was convenient to the beach and other entertainment. It was clean and spacious. The view to the ocean was awesome.
Stayed 3 nights in May 2021
Response from Suite at the Beach on 26 May 2021
We are so glad you enjoyed your stay! We hope you think of us if you ever vacation in Myrtle Beach again.

10/10 Excellent

Anis

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in May 2021
Response from Suite at the Beach on 26 May 2021
We are happy you enjoyed your stay. We hope you come again in the future!

6/10 Okay

Wendy

Travelled with family
Liked: Room comfort
Disliked: Cleanliness
Meh!
At first sight the room was nice. Plenty of space, nice view, location and clean kitchen. The support bar in the shower is missing. Our first night my 9 year old would not stop coughing and sneezing. The next day he was very congested. I decided to check the AC filters. The AC unit in the main living space was clean. The filter in the bedroom was extremely dirty. See pictures. I could not clean it because I am allergic to dust. I puked the filters out al left it in the AC unit so it could be cleaned by maintenance. That was my main disappointment. Now that we are home my son is feeling better. Check in was fast and easy.
Stayed 2 nights in May 2021

6/10 Okay

Vanessa G.

Disliked: Cleanliness
need better clean8ing
it had dust all in the room and my allergies was bad the whole trip and the patio door handle broke when trying to open the dam thingn and the dish washer leaked everytime we used it.I believes im owed half myam9oynt back for such poor cleanish and stay and also each event we planned something bad alwasy happened with the ticket order..

6/10 Okay

Mike

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 2 nights in Mar 2021

2/10 Terrible

DavidMaag, Spartanburg, SC

Travelled with family and small children, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
They had bleach in conditioner and it got in my 4 year old grand babys eyes so they kicked us out cause we complained.
Stayed 2 nights in Oct 2020

4/10 Poor

Verified traveller

Travelled with partner
Liked: Amenities
We had asked for not room service/cleaning and no one to enter out room. When we returned from being out, someone had dropped off towels in a bag. There were dust bunnies on the wall. There was absolutely no soundproofing for room. It was loud from traffic in room, especially at night. It was on the beach and a nice view. The toilet flush handle was very inconveinent.
Stayed 2 nights in Oct 2020

4/10 Poor

TailoredTravel, Cary, NC

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This was supposed to be a 4* hotel but was NOT! The place had rust everywhere and mold in the bathroom. Hot water was hard to come by. The pool was closed w/ no communication. The room looked like an old Motel 8. It was gross. I'm glad I didn't book it for a client. Just embarrassing
Stayed 3 nights in Sep 2020
Response from SATB on 11 Sept 2020
We're so sorry you didn't enjoy your stay with us. Thank you for letting us know about the housekeeping issue - we will address that right away. As well as have maintenance check the hot water issue. The pool is out of our control as the Palms HOA is responsible for that. We do apologize for your room not being perfect. We hope that you enjoyed your trip to Myrtle Beach overall. Safe travels

4/10 Poor

Joshua

Travelled with group
Stayed 2 nights in Aug 2020
Response from SATB on 21 Aug 2020
We're sorry to see that you weren't completely happy with your stay with us.

4/10 Poor

Verified traveller

Travelled with family
Disliked: Room comfort
Not family suitable
My husband and i thought bringing the kids to a beachfront penthouse would be a lit experience. Although the views were amazing, there was alot of mold in the master bdrm and there werent many pots and pans to cook. The bed was completely uncomfortable and worn out. We also couldnt park our mopeds and golf carts on the premises which was an inconvenience. I just think it was way to much money for what it was.
Stayed 4 nights in Jul 2020
Response from SATB on 1 Aug 2020
We're sorry your vacation wasn't everything that you hoped it would be for you. The housekeeping issues have been addressed and we appreciate the notice. We can't fix what we don't know about. Unfortunately, the resort HOA makes the rules about scooters and golf carts, we can't do anything about that. We do hope you made happy family memories of your trip and have a safe trip home.

2/10 Terrible

Keshia

Business traveller, Travelled with family
Disliked: Cleanliness, room comfort
Never again
No pool Dirry room Insects in the bed Hazzard on the balcony It was horrible I want my money back
Stayed 3 nights in Jul 2020
Response from SATB on 30 Jul 2020
We're sorry to hear that your vacation wasn't all you had hoped for. The housekeeping issues have been addressed. As for the pool, the Resort HOA is in control of that and unfortunately we have no say in its opening. We do hope you consider trying us again in the future.

6/10 Okay

Verified traveller

Travelled with family and small children
Disliked: Amenities
Great view of the beach. Missing pans and so on in the kitchen. Beds were very uncomfortable but you get what you pay for. Staff was nice.
Stayed 7 nights in Jul 2020
Response from SATB on 21 Jul 2020
Thank you for staying with us. Thank you for letting us know about the missing pans, we've already remedied that. We're sorry your stay was all that you hoped it would be.

4/10 Poor

lewis

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just OK
Just OK recent remodel mattress horrible and 3 spoons and 2 bowls hard for 3 people to eat a bowl of cereal
Stayed 2 nights in Jan 2020
Response from SATB on 23 Jan 2020
Thank you for your feedback.It helps us to improve our guest experience. We have staff available to assist you and provide what is needed if asked. Thank you again for your feedback.

4/10 Poor

Lynn

Travelled with family
Liked: Staff & service
Details make a difference, splattered appliances, a plate with food left in microwave, toilet chain dislodged led to noticing tank full of black mold, good news there were no noticeable bugs and view was great. Lots of maintenance was happening on pool roof etc noise
Stayed 2 nights in Oct 2019
Response from SATB on 8 Nov 2019
We appreciate your review. Your feedback helps us to improve our guests experience. Thank you

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2019
Response from SATB on 29 Oct 2019
Thank you for your review. We appreciate your feedback. We look forward to you coming back and staying with us again!

6/10 Okay

Verified traveller

Travelled with family, Business traveller
Disliked: Staff & service, amenities
The view was great. Extra fees were unexpected. Room was not very clean.
Stayed 2 nights in Oct 2019
Response from Suite at the Beach on 9 Oct 2019
We're sorry your stay with us wasn't all you hoped it would be. We'll address the cleaning issue with our housekeeping staff. The fee issue was a glitch between us and Expedia and has been fixed. We hope you'll visit us again.

4/10 Poor

Stephen P.

Disliked: Cleanliness, property conditions & facilities
Not worth it , needs updating
This place was a joke. The check in process was rough. You had to call there was no front desk. It's basically a hotel room changed into a condo . It's small . The bathroom is so tiny you can barely turn around in it. The living room furniture was so low to the floor that it was rough to get in and out of. The wall outlets were lose. There were water stains in the ceilings from water damage. The moulding wasn't cut right and they didn't fix it they left it wrong. Wasn't happy. The pool was small. The hot tub had alage growing on it. Over all just not happy with this place and won't be back. They even left our door open when they came in to change out the towels. Unbelieveable.
Stayed 3 nights in Sep 2019
Response from Suite at the Beach on 6 Oct 2019
We are so sorry you did not completely love your stay. Thank you for bringing up your issues and we'll work to get the issues we have control over addressed.

4/10 Poor

charles

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2019
Response from SATB on 26 Sept 2019
Thank you for your comments. We use them to improve our guest experience.

10/10 Excellent

Wanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019
Response from Suite at the Beach on 9 Sept 2019
We are thrilled you enjoyed your stay in Myrtle Beach! Please come back and visit again in the future!

4/10 Poor

Mayra

Stayed 2 nights in Aug 2019

4/10 Poor

Verified traveller

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, staff & service
Great location, outside of building very nice. Check in was in the parking lot, not at a desk. Room was nothing like the pictures, hair everywhere all the drains, kitchen counters, even the fridge. The tubs wouldn't hold water, ceiling was chipping. Curtains fell down onto my stepdaughters head in the middle of the night. Neighbors were doing drugs and stinking up our room. Just wasn't what I expected for the money I paid. Will not be back to this property.
Stayed 3 nights in Aug 2019
Response from Suite at the Beach on 26 Aug 2019
We're very sorry your vacation wasn't all you hoped it should have been. We're a off-site rental but are close by at all times. Thank you for alerting us to housekeeping deficiencies. We will address this with the staff. We're sorry as well for the curtain rod and will have maintenance remedy that as well. We can't fix what we don't know about so we appreciate your feedback.