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"Very great stay, staff were excellent would 100% recommend! I recommend taking the free shuttle service as the hill to the hotel is quite steep. "

"Eve"

"Love the traditional futon beds and room - it’s comfy and we especially love the private onsen that you can book. Each booking is for 50 mins to enjoy onsen peacefully by yourself "

"The food was absolutely delicious and the portions left us very full. It helped a lot as we burned calories with our different adventures."

"Room was amazing. The old architecture with modern amenities was great. The onsen was beautiful. The hotel itself and the area around the hotel, including the gardens were stunning and fun to explore. A perfect oasis, I wish we could have stayed longer. Some lovely shops and restaurants within walking distance. The free shuttle up the hill to the train station was appreciated, although the walk down to the hotel is worth doing. Stop at Naraya cafe as well!"

"Location is exceptional. Check in is quick and easy. Clean and modern design. Love it. "

"I am glad I choose this hotel, it made us feel so pampered ! the room are great,we loved the Japanese traditional style room,that is one reason I picked this hotel. the area is a bit remote but with shuttler service that hotel provide, it work out very well. the Onsen was two thumb up,my and my two daughter enjoy the serenity every night,felt relaxed and rejuvenated.wish we can stay there forever. all the staff are very friendly and helpful I also really apricated their pronto attitude and the efficient manner,you asked an extra towel,in a second their are right at your door. I added the breakfast in our stay and it was a really nice experience too! we will stay there again when we go back to Hakone"

"Great staff, comfortable room and breakfast with an amazing view of Mt Fuji. You are also right next to Fuji Q theme park if that’s your jam."

"The location can not be better, you take a hot spring bath in open air with closly facing Mt Fuji, the experience is fantastic. The staff is super polite. The breakfast is good. Highly recommend."