Nagano Prefecture Hotel with Pool

"Excellent all round"

"Very friendly staff. Did not speak much English but made efforts to understand us and cominicate with us. Rooms are clean and big, small bathroom but very clean. Breakfast included (huge buffet). Free drinks from 9:00 to 11:00 pm. Much appreciated"

"10/10 would stay again :) "

"Room was spotless and large, and staff was very helpful"

"Breakfast was great, room was clean, staff was excellent, onsen was a treat"

"My husband and I stayed at the Richmond hotel for two nights. It’s in a great location, and the rooms were reasonably priced and clean. The staff were really kind, and helped organise luggage forwarding to our next hotel. Our only bugbear was that we could hear other people on the floor - they were pretty loud. It would be great to have had a little more sound proofing. "

"Front desk staff were terrific. Room was spacious. "

"Great location right next to Nagano Station. Short walk to plenty of shops and dining. "

"Fresh fruits and vegetables for breakfast, helpful staff, and very quiet accommodations led to a very pleasant 3-night stay. Overall, highly recommended."