We stayed at this property in 2021 and 2022. Unfortunately, this year included the hurricane event named Ian. The property structure was up to code and endured high winds and flooding well.
However, the property emergency management failed miserably. Following the loss of power and water, the emergency lighting system functioned well. The elevators failed and the only way in and out of the upper floors was the stairwell (high-rise building). After the winds and flood waters receded, we were climbing up and down nine floors carrying luggage, water, etc., to load up and go home. We are senior citizens which made that challenging enough. While descending down the emergency lighted stairwell the lighting suddenly went out. We were plunged into total darkness. Once we reached the lobby floor exit at all risks of falling, we heard the maintenance person say he had intentionally shut down the emergency generator "to save fuel."
Being a safety professional and specializing in emergency management, I was astonished at such an irresponsible and illegal act. Various codes and regulations require that emergency lighting be maintained especially when only one means of egress is available. The property manager was on-site at this time which further reduced my confidence in management's competence and concern for the tenants. We were exposed to the high probability of injury or worse, and the property owners to extensive premises liability. We will seek out another property for our next visit to Naples.