Marina
Check availability

Reviews of Port of the Islands Everglades Adventure Resort

2.5 out of 5
Port of the Islands Everglades Adventure Resort
Naples, FL

Reviews

7.6

Good

Rating 10 - Excellent. 274 out of 1000 reviews" "
Rating 8 - Good. 381 out of 1000 reviews" "
Rating 6 - Okay. 196 out of 1000 reviews" "
Rating 4 - Poor. 79 out of 1000 reviews" "
Rating 2 - Terrible. 70 out of 1000 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Great place very quiet.
Stayed 2 nights in May 2024

4/10 Poor

Ingrid

Travelled with family, Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
We stayed there for three nights to explore Big Cypress Preserve and the Everglades. The reception building was nice and clean. There was an offer to pick up coffee there in the morning, but this was just by chance. The time when staff was at the reception was unpredictable as well. We had a room with key cards, which seldomly worked. We could not get into our room in the evening, nobody was at the reception and the telephone number to call staff in such a case was not answered. Another hotel guest helped us with another, unofficial number, which worked. After waiting for 45 minutes, finally somebody showed up to help us. The rooms were old, furniture, bed linen and facilities were aged, but all was clean and worked. There was no service for the rooms (bathroom and floor cleaning, fresh towels, etc.). The pool area was nice, a big pool, but some guests were complaining to us that it was not well serviced. While there was a seemingly big parking lot there was not enough space especially at night. At this time of the year the hotel did no seem to even be fully occupied. Overall: we don’t recommend and won’t go back.
Stayed 3 nights in May 2024

10/10 Excellent

William

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most of the hotel has been turned into apartments. There is very little parking.
Stayed 1 night in May 2024

10/10 Excellent

Isabel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really nice , quite and very kind staff
Stayed 1 night in Apr 2024

10/10 Excellent

Aaron

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff we encounter provided exceptional customer service. The property was very clean. The room was extremely spaces. The bed was comfortable and just the whole environment and vibe. There was amazing. My husband and I will definitely be returning.
Stayed 3 nights in Apr 2024

2/10 Terrible

chris

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is in a poor state and not like the photos online which must be years old.
Stayed 2 nights in Apr 2024

10/10 Excellent

Adrienne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place! We loved our stay
Stayed 1 night in Apr 2024

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

4/10 Poor

William

Travelled with family
Not a resort by far. Staff not friendly smoking in areas where there should be no smoking. Signs are posted but not unforced. Had a room that overlooks the marina however huge truck right in front of my patio blocking the view of the marina(tow away sign right in front of my patio/porch) totally ignored Front Taft said “they” not to park there but people do it all the time. Mice feces on my screened in patio porch. No house keeping…. Not sure if section 8 resides there all year but seemed like it. Apparently disgruntled employee went on a shooting rampage. My heart goes out to the staff and those families that were affected to understanding a new owner had taken over. I really hope that the new owner could put together the staff and bring this resort back to what it should be. Really a shame not what was expecting since listed as a “resort” A Super 8 or Comfort Inn at best (but on a low scale) they did offer breakfast, which was just horrendous. Resturant had an odor to it. No air conditioning in the building was being fixed. Just horrible there is athey did offer breakfast, which was just horrendous. Resturant had a odor to it. No air conditioning in the building was being fixed just horrible. There is a restaurant, but because of the way breakfast was we did not even take a chance of dining in their restaurant. Very nice ship store and boating education center at the marina. The area and locals fishing docks were very very nice local DEC we’re doing their jobs!
Stayed 3 nights in Mar 2024

10/10 Excellent

vicky

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The setting of Port of Everglades Adventure Resort is beautiful, including a huge pool with lounge chairs and the marina just outside our door! It was an extra surprise to have a light breakfast included. We did have an issue with our room but it was quickly resolved. We would not hesitate to stay again when in the area.
Stayed 1 night in Mar 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Best priced lodging in this general area. Feels like this property is just a little past its prime: room was a bit dark (not enough windows); key/door lock doesn't work right.
Stayed 1 night in Mar 2024

8/10 Good

Wayne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice to walk down by the marina. Nice pool area.
Stayed 1 night in Mar 2024

6/10 Okay

donna

Travelled with partner
Liked: Property conditions & facilities
The landscaping and outdoor spaces are beautiful. We waited a little while for someone to come to the front desk to check us in. He did check first to make sure our room was clean, which I appreciated. We didn't use the pool or restaurant.The furniture, bedspread and towels were worn, but everything was clean. It's a 20 - 30 minute drive to any town for activities or food.OK stay for the short time we were there.
Stayed 2 nights in Feb 2024

6/10 Okay

Sean

Travelled with partner
we arrived to check in after 5 and room was not ready. staff shortages, pissants in room, tv was not active and when we brought to attention we were told they would check on this while we were gone for the day. This never happened. Friendly tiki bar. Not a terrible place but needs work.
Stayed 2 nights in Feb 2024

6/10 Okay

Mary

Travelled with partner
Under new ownership so things are a bit confusing for people! Had problem finding room, trouble getting into room and then AC wasn’t working! Had to get Manager who was able to fix it!! Restaurant food just so so!! Room a bit high for what we got!
Stayed 1 night in Feb 2024

2/10 Terrible

claudia s

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
this place is the most disgusting place I never seen in my life…. The mold smell it’s so strong, the room is dirty, n refund due to their nasty rooms. they just take your money and run. DO NOT BOOK THIS PLACE in the middle of nowhere with no restaurant or amenities around. The guy on the front was very friendly but he didn’t have no authority to make refunds.
Stayed 1 night in Feb 2024

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute property-unique and not your average cookie-cutter hotel. Breakfast was good. We only stayed one night, so didn’t use the other facilities.
Stayed 1 night in Feb 2024

6/10 Okay

Victoria

Liked: Cleanliness, staff & service
Property has done remodeling to guest rooms. Lobby feels historic. Very limited dining options on site or nearby. They are trying to restore the old Florida charm. Closeness to national park biggest selling point
Stayed 1 night in Feb 2024

10/10 Excellent

Kristi

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

6/10 Okay

Jørgen

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Our room the first day was terrible - the room we got for the next two days was ok
Stayed 3 nights in Jan 2024

10/10 Excellent

Richard

Stayed 1 night in Feb 2024

8/10 Good

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
This property is a love/hate relationship. The location is peaceful and scenic. The staff couldn't be nicer or more helpful. The efficiency unit was a good size with a nice kitchenet and a nice screen porch. Also a beautiful pool. Unfortunately, it needs to be refreshed starting with the mattress and all the linens and towels.
Stayed 2 nights in Feb 2024

6/10 Okay

Gordon

Liked: Cleanliness
Disliked: Room comfort
Older place but clean and safe. Many long term residents. Restaurant is closed but bar open. Conveniently located for Everglades
Stayed 1 night in Feb 2024

2/10 Terrible

Rick

Disliked: Staff & service
Stayed 4 nights in Feb 2024

8/10 Good

Gayani

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Jan 2024

4/10 Poor

Courtney

Business traveller
Not for me.
Unfortunately they couldn’t locate me in the system. After an hour and a half of waiting at the lobby for this to get resolved, it didn’t. So I ended up having to pay more than what the hotels.com app had for me plus my tv in the room didn’t work. All around it was a frustrating experience.
Stayed 3 nights in Dec 2023

10/10 Excellent

scott

Stayed 1 night in Nov 2023

6/10 Okay

Jeffrey

Stayed 1 night in Nov 2023

8/10 Good

Phil

Stayed 1 night in Oct 2023

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet and super pretty area. The staff was nice and helpful.
Stayed 1 night in Oct 2023

2/10 Terrible

Oleg

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

6/10 Okay

Janine

Disliked: Staff & service, property conditions & facilities
Need some renovation and update their facility not in good condition

10/10 Excellent

brooke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
The hotel is dated but very clean and comfortable.
Stayed 1 night in Oct 2023

10/10 Excellent

Julieta

Stayed 1 night in Aug 2023

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness
Stayed 1 night in Sep 2023

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and beautiful place.
Stayed 2 nights in Aug 2023

6/10 Okay

Orlando

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Meghan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a cozy and clean lil place, reasonable prices and I love the the ladies at the counter! they were so kind and informative. The pool is clean and it wasn’t over-crowded, very relaxing.
Stayed 2 nights in Aug 2023

2/10 Terrible

Lori

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel webaite is very misleading. Rooms looks nothing like photos on webaite. Restaurant is not open. It was a terrible experience from the moment we arrived. No one at front desk that could speak English. Couldn't find our reservation. The room looked nothing like the pictures on website. Very dated and dirty All we had was a sheet and very light blanket. No parking available. Pool has potential to be beautiful if it was cleaned. We will never be back! If there was a way to get my money back I would.
Stayed 1 night in Aug 2023

10/10 Excellent

Melissa, macon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Off season quiet relaxing chill away from the city old Florida feel
Stayed 1 night in Jul 2023

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Karen was awesome!!
Stayed 1 night in Jul 2023

2/10 Terrible

Terry, St Louis

Travelled with partner
Disliked: Staff & service
The front desk wouldn't give us a room at 2:15 as check in was at 3 but the restaurant was closed until September (we stayed in July) the nearest other restaurant was 30 minutes away. We got there at the front desk called and wanted our payment so they could go home - they close at 5. The TV remote was broken and the shampoo vials were all empty in the shower. The a/c barely worked. This place is in the middle of no where and very inconvenient.
Stayed 1 night in Jul 2023

8/10 Good

Ernesto

Travelled with family
Liked: Cleanliness, staff & service
Nice location near a marine. Property needs some minor maintenance (Screen doors damaged) and services like breakfast were not available in the morning.
Stayed 1 night in Jun 2023

8/10 Good

Jose

Travelled with family
Liked: Cleanliness, room comfort
Laid back atmosphere, friendly staff
Property was clean. Room was clean and well stocked. Hotel staff was very friendly. Laid back atmosphere from other guests.
Stayed 1 night in Jun 2023
Response from E on 23 Jun 2023
Thank you so much for your stay! Mention the letter E for 10% discounts on your future summer bookings. This offer is good until labor day weekend.

10/10 Excellent

Monique

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service at check in. Clean room and a great place to get away from everything
Stayed 1 night in Jun 2023
Response from E on 23 Jun 2023
Thank you so much for your stay! Mention the letter E for 10% discounts on your future summer bookings. This offer is good until labor day weekend.

6/10 Okay

Julie

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Friendly staff. A bit unorganized with checking in and checking out. Great location in West Everglades area. Great kayaking working out of property. Property seems to be in transition and some overall attention to detail is missing.
Stayed 3 nights in Feb 2023

4/10 Poor

Bruce

Stayed 3 nights in Feb 2023

8/10 Good

Alicia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very polite and friendly. We were able to pick up more towels, but there was not a cleaning service that comes by every day. It wasn’t bad, but it is something to be aware of.

6/10 Okay

Willard

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Dec 2022
Response from Ray G. General Manager on 4 Jan 2023
Thank you Mr. Dewaard!

4/10 Poor

Ralph

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Never saw any other person the entire time we were there. No one to check us in, nobody there in the morning. Our Room Was filthy. No clean towels. Many outlets not working. TV did not work. Smoke alarm went off. We had to find something to stand on to get it shut off. Still never saw a living soul the entire time we were there. Lobby/Atrium was beautiful. Seems that’s the only thing anyone took care of. The whole place needs help.
Stayed 1 night in Dec 2022
Response from Ray G. General Manager on 26 Dec 2022
I cant respond to these many lies.