Narusawa Family Hotel

"Even though it probably wasn’t the best for my son and I, this is a great Hotel. We just needed a place to crash before and after climbing Mt. Fuji. This place is for families and older folks. I was drawn in by the thermal Onsen and hopefully a spa day. Post climb massage etc. Staff had zero clue as to what we needed. We walked the beautiful gardens and enjoyed Fuji sites from the Hotel, but no massage. No desire to Onsen with my kid. Brunch was nice. Bus couldn’t come fast enough to get us away from families. Was told to try the Udon but everything but Dennys was closed or full of a bus-load of kids was unloading into it. Outdoor patio was vacant. "

"Very comfortable hotel in a decent location. "

"Very nice"

"Great hotel and lovely staff."

"It’s my second time going to the Hotel, and I fully recommend going because I will be going again!"

"The room was outstanding and breakfast was amazing. Service is outstanding. Amazing views of Highland Q and Mt. Fuji."

"It was very traditional and rooms were spacious. Onsen was great and rooftop viewing and foot spa was a noce touch. Breakfast Buffet was fantastic. Staff were helpful and kind."