Outdoor pool

Reviews of Nebula Residence

3.5 out of 5
Nebula Residence
Ettukala Road, 55/64 school lane ettukala negombo, Negombo

Reviews

8.8

Excellent

Rating 10 - Excellent. 13 out of 20 reviews" "
Rating 8 - Good. 4 out of 20 reviews" "
Rating 6 - Okay. 2 out of 20 reviews" "
Rating 4 - Poor. 0 out of 20 reviews" "
Rating 2 - Terrible. 1 out of 20 reviews" "

9.2/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jodie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Wonderful stay. We were a group of 6 across 3 rooms, and all 3 rooms were clean and comfortable. The location is a short walk to the main street and beach. The staff were excellent - service was really above and beyond. Breakfast was good and reasonably priced, and the pool was very clean and enjoyable with a few sun loungers to relax on. Recommend!
Stayed 2 nights in Aug 2023
Response from Sapun fernando on 4 Sept 2023
Thank you for taking the time to review us.Hope you give us another opportunity to provide you with even better service.See you soon again near Future

10/10 Excellent

June

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and the food was excellent
Stayed 2 nights in Feb 2023
Response from sapun fernando on 3 Mar 2023
Thank you for sharing your sentiments with us. I hope you will return to visit our beautiful country near the Future

10/10 Excellent

Tirath

Stayed 2 nights in Jun 2022

10/10 Excellent

Nguyet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a family-run business and everyone was genuinely friendly and hospitable. The AC was very welcoming, when there was electricity. I arrived during the Ukraine and Russia conflict; thus the country had a power shutdown for hours everyday in order to conserve energy. Everyday there was a different schedule for power shutdown by the city. This is not the hotel’s fault. Home-cooked meals in their restaurant and free use of their bicycle came in handy. I highly recommend this property.
Stayed 2 nights in Feb 2022
Response from sapun fernando on 7 Mar 2022
Thank you for staying with us.Hope you give us another opportunity to provide you with even better service. stay safe stay healthy Nebula team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here are amazing, friendly, helpful and accommodating. Food was delicious and such good value for money (be prepared to wait a while as it's all cooked fresh from scratch). Nice swimming pool although could do with a larger seating/lounging area. The free airport pick up is a great touch. Give me somewhere like this rather than a huge anonymous hotel, I felt very comfortable here as a solo traveller. To the Czech family who stayed here on the 04.01.20, your behaviour was disgraceful!
Stayed 2 nights in Jan 2020
Response from sapun fernando on 10 Jan 2020
Thank you for taking the time to review us through Expedia. We hope you will return come back to our Nebula residence near the future. best Regards,.Nebula team

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay!
Amazing stay at Nebula residence! it is well located, very close to the beach. Everything was neat and in good condition. Traditional Sri Lankan breakfast was superb!!
Stayed 1 night in Aug 2019
Response from sapun fernando on 19 Aug 2019
Dear Sir/Madam thank you for taking time to review us. We hope to open our new Restaurant in our roof top Near future & we try to add more facilities our all rooms. We hope to see you again near Future. Ayubowan!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pillows very lumpy quite uncomfortable. Excellent staff very attentive
Stayed 9 nights in Jun 2019
Response from sapun on 18 Jun 2019
Thank you for taking time to review us from Expedia.We need to tell you that we noticed Your comment about pillows and we will check it and Hope to change it. Near future we will hope to open our New restaurant roof top with more foods & we hope to add more facilities our hotel.Hope to see you again near future. Thank you

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A small boutique hotel, with a great location. There are only 5 rooms and a roof top terrace and a pool. The rooms and communal areas were immaculate. Staff really friendly and helpful and breakfast great. It was a really fantastic base for us to explore Sri Lanka
Stayed 14 nights in Apr 2019
Response from sapun on 2 May 2019
Dear Valued Guest, We are glad to receive your generous rating given on Expedia based on your recent stay at Nebula residence Negombo. We appreciate very much you taking the time to express your sentiments with us. We do hope that you will provide us with another opportunity to serve you even better. Yours Sincerely, Sapun With Nebula team

10/10 Excellent

Maiju

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First two nights in Sri Lanka
Really nice stay, thank you. Pool area is lovely and the staff are very nice and welcoming
Stayed 2 nights in Jan 2019
Response from SAPUN on 16 Jan 2019
Dear Valued Guest, We are glad to receive your generous rating given on Expedia based on your recent stay at Nebula residence Negombo. We appreciate very much you taking the time to express your sentiments with us. We do hope that you will provide us with another opportunity to serve you even better. Yours Sincerely, Sapun With Nebula team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Very good for basic hotel, recommend
Staff are very helpful and accommodating. Room is pretty basic but does the job well in terms of comfort, and was extremely good value for money.
Stayed 1 night in Sep 2018
Response from Manager - sapun fernando on 26 Sept 2018
Thank you for sharing a wonderful review on Expedia following your stay at Nebula residence in Negombo Sri Lanka. we look forward in welcoming you back at Nebula residence on your next vacation to Sri Lanka.

6/10 Okay

HIROYUKI

Liked: Staff & service
芳香剤のにおいが臭かった。
Stayed 1 night in May 2024

6/10 Okay

Guillaume

Liked: Room comfort
Ok pour une nuit avant ou après l'avion, pas plus.
Points positifs : la chambre est propre et dispose d'un des meilleurs matelas de notre séjour de 3 semaines au Sri Lanka. A 3 minute de la rue la plus animée de la ville avec quelques restaurants de qualité et des bars sympas et a 5 minutes de la plage. Points négatifs : A notre arrivée a midi on nous annonce un check-in a 14h, on revient donc a 14h30 et notre chambre n'est pas prête. Le wifi ne marchait pas. Le système de filtration de la piscine est a l'arrêt donc cette dernière est pleine d'insectes morts et de résidus de plantes: baignade a vos risques et périls. Pas d'ascenseur et des escaliers très étroits. L'hôtel, chambres y compris, est fumeur. Certains clients doivent être calmés car ils se comportent comme si ils avaient privatisé le lieu sans que les gérants ne réagissent. La plage de Negombo n'est pas propre, et globalement les locaux y ont été les plus agressifs et insistants vis a vis des touristes sur la totalité de notre séjour. Je n'ai pas apprécié non plus que le gérant tente de me dissuader de commander un VTC pour rejoindre l'aéroport histoire tenter de me vendre son transfert qui était quatre fois plus cher.
Stayed 1 night in Feb 2024
Response from Sapun fernando on 16 Feb 2024
Dear Guest,First of all, thank you for staying with us before you fly back home.after reading your comments we apologize for giving your room a bit later than the approximate time.Especially about the wifi, but we fixed wifi during your stayabout the pool, yes we close the motor during no one uses the pool. Because we need to concern energy.But normally we switch on the pool motor if someone uses it.we realize that some mistakes there during your pool-using time and we will share your comments with our staff for our future services.And finally, we saw that you wrote about local people around here, But we never accept that. As a guest, you can write anything that you feel but as a staff, we never try to annoy any of our guests. We always try to give our best service to all our guests. Maybe that you thought was disturbing. but we never try to annoy our guests at any time. especially about tours, taxis, or any other services.on the other hand, our taxi or any other service prices are higher than outside rates. That is because as an example of taxi services, if anyone has a driver's license then, yes anyone can drive, but as a Government Registered residence we just need to book a person who has Good experience in tourism. especially drivers who need tourist insurance to drive with a guest and those registered driver's prices higher than normal driversthese are all conditions we looking for because we just need to give our best service to all our guestFinally, we need to tell you that we are not a Hotel. We are a motel-type Residence. In our rate, we try to give our best all the time but we cannot provide what star categories Hotels are providing to guestsThank you

10/10 Excellent

Tine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff
The staff is so friendly and helpful. We really enjoyed our stay. The hotel is situated in walking distance to the Beach and city
Stayed 2 nights in Feb 2024
Response from Sapun fernando on 26 Mar 2024
Thank you for taking the time to review us.Hope, you give us another opportunity to provide you with even better service,Thank you

10/10 Excellent

Royet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ne pas hésiter, la bonne adresse
J'ai choisi cet hotel pour sa proximité avec l'aéroport. Nous y abons donc passe notre dernière nuit. C'est le meilleur hôtel que nous ayons fait. De l'accueil au repas tout a ete parfait. Les chambres sont spacieuses, propres et bien équipées. La piscine est un vrai plus. Merci
Stayed 1 night in Dec 2023

10/10 Excellent

Rasmus

Stayed 2 nights in Mar 2023
Response from sapun fernando on 18 Mar 2023
Thank you for your review score. Hope you give us another opportunity to provide you with even better service.

2/10 Terrible

Verified traveller

Stayed 2 nights in Apr 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La propreté et la gentillesse. Piscine très propre aussi
Stayed 2 nights in Feb 2020
Response from sapun on 6 Feb 2020
Thank you for taking the time to review us through Expedia. we hope you will return to visit our residence Near future. Best regards, Nebula team

10/10 Excellent

Janis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from sapun fernando on 22 Dec 2019
Thank you for taking the time to review us. Hope to see you again near future.

10/10 Excellent

José Ramón

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente relación calidad precio
Las habitaciones del hotel son espaciosas y bastante grandes. El hotel está super limpio y el personal es super amable. La ubicación también es perfecta ya que está algo escondido y no se escucha ruido de noche. La piscina es mediana pero perfecta para refrescarte.
Stayed 1 night in Aug 2019
Response from sapun fernando on 24 Aug 2019
Thank you for taking time to leave a review post your stay with us! We are thrilled to know that both of you had a wonderful stay with us while enjoying our pool and hospitality. near future we hope to add more facilities i all rooms & hope to star our new Restaurant at roof top in 4th floor. We look forward to welcoming you in the future for another wonderful stay! Best regards, sapun with Nebula team.

10/10 Excellent

YOANN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
idéal pour une 1ère ou dernière étape au SriLanka
Hôte très accueillant , aux petits soins Piscine agréable Choix du petit déjeuner proposé la veille Chambre propre et climatisée A deux pas de la plage et des restaurants Service de taxi efficace et à prix abordable pour retourner à l’aéroport .
Stayed 1 night in Mar 2019
Response from sapun on 25 Mar 2019
Thank you for taking time to review us from Expedia. We look forward in seeing you once more at our hotel allowing us to create more pleasant memories for you to take back .Ayubowan!