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Reviews of Hotel Mazarin

3.5 out of 5
Hotel Mazarin
730 Bienville St., New Orleans, LA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 953 out of 1504 reviews" "
Rating 8 - Good. 379 out of 1504 reviews" "
Rating 6 - Okay. 105 out of 1504 reviews" "
Rating 4 - Poor. 39 out of 1504 reviews" "
Rating 2 - Terrible. 28 out of 1504 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Elvira

Travelled with group
Liked: Cleanliness, staff & service, amenities
Excellent Service and Staff. the only thing we dislike was that the place smell like humidity specially the rooms there was no ventilation.
Stayed 3 nights in Apr 2024

8/10 Good

Brian, Wheaton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
21st Amendment and Patrick’s Bar Vin were top notch. Staff and service were excellent. The property could use updating
Stayed 6 nights in Apr 2024

10/10 Excellent

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, excellent staff! The second room we were in was much nicer. Space is good! **The seat in the shower needs to be replaced or repaired before someone gets hurt! The tarp over the Atrium is ugly and the first thing we saw when we left our room on the 3rd floor. There has to be an alternative.
Stayed 2 nights in Apr 2024
Response from Hotel Mazarin on 30 Apr 2024
Thank you so much! We appreciate your feedback, and it was great having you as our guest!

10/10 Excellent

shanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to everything in French Quarter. Loved the wine bar to relax b4 & after dinner & 21st Amendnent for live music. Both small places to have a drink & relax from the hustke & bustle of Bourbon Street.
Stayed 3 nights in Apr 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved the location of the hotel. Staff were very nice and the free drink tickets to their bars was a nice treat. we would definitely stay here again if back in New Orleans. We will be recommending the hotel to family and friends.
Stayed 6 nights in Apr 2024
Response from Hotel Mazarin on 29 Apr 2024
Thank you, Christopher! We are happy to see that you enjoyed your stay!

8/10 Good

Renee N, SILT

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Walking distance for almost everything you need.
Stayed 5 nights in Apr 2024
Response from Hotel Mazarin on 29 Apr 2024
We appreciate your feedback, Renee! We hope you made some wonderful memories in NOLA.

10/10 Excellent

Rachelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent, super friendly and knowledgeable. The hotel and the rooms were clean and quiet. The hotel is in a very convenient location. Would stay there again in a heartbeat.
Stayed 2 nights in Apr 2024
Response from Hotel Mazarin on 29 Apr 2024
Thank you, Rachelle! We are happy to see that you enjoyed your stay, and we wish you safe travels.

10/10 Excellent

Kaitlin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique and beautiful hotel. We spent our honeymoon here and it was perfect! We loved the bar attached and it was so close and walkable to bourbon street. Great staff too and very friendly! Would stay again!
Stayed 5 nights in Apr 2024
Response from Hotel Mazarin on 29 Apr 2024
Congrats on the honeymoon, Kaitlin! Thank you for sharing!

10/10 Excellent

Nadim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful stay in the heart of New Orleans, all the cool spots were walkable. A big Thank you to Debbie, Rex and Stacey, for giving premium hotel service, so amicable! I deeply appreciated my stay, the room were clean and comfy. I highly recommend it, thanks again!
Stayed 5 nights in Apr 2024
Response from Hotel Mazarin on 29 Apr 2024
Thank you, Nadim! It was a pleasure to host you, and we are thrilled to see that you enjoyed your time with us. We hope to welcome you back on your next trip to New Orleans.

8/10 Good

Mirantha, Pleasant grove

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was helpful but spread thin. The bar closes early every night; even when they are full they kick people out to close early which is strange. Outlet in the bathroom didn’t work but the room was clean and the elevator was functional.
Stayed 7 nights in Mar 2024
Response from Hotel Mazarin on 24 Apr 2024
We appreciate your, feedback Mirantha. It was a pleasure to have you as our guest!

10/10 Excellent

Varee

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, close to all restaurants and bars
Stayed 4 nights in Apr 2024
Response from Hotel Mazarin on 24 Apr 2024
Thank you, Varee! All of us at the Mazarin are happy to hear that you enjoyed your time with us. It was a pleasure!

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot in the French Quarter
Stayed 1 night in Apr 2024
Response from Hotel Mazarin on 24 Apr 2024
Thank you, Joe! It was a privilege to have you as our guest, and we hope to welcome you back soon.

8/10 Good

ROGER

Liked: Cleanliness, staff & service, property conditions & facilities
Y
Stayed 3 nights in Apr 2024
Response from Hotel Mazarin on 24 Apr 2024
Thank you for taking the time to give us this wonderful rating! We wish you many safe travels.

10/10 Excellent

pascale, old brookville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a chain
Stayed 2 nights in Apr 2024
Response from Hotel Mazarin on 24 Apr 2024
Thank you, Pascale! It was a pleasure to host you!

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great staff!!
Stayed 3 nights in Apr 2024
Response from Hotel Mazarin on 24 Apr 2024
Thank you, Jason! It was a pleasure to host you!

2/10 Terrible

Kathryn

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
It was extremely noisy. The room itself was ok but there wasn’t anything special about it.
Stayed 3 nights in Apr 2024
Response from Hotel Mazarin on 24 Apr 2024
We are sorry to see that you stay was less than satisfactory. We are sorry about the noise, and We hope you enjoyed the rest of New Orleans

10/10 Excellent

Daniele

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff worked to ensure we were happy with our stay. When I arrived, I requested not to be placed in specific locations. Will made a special effort, including personally walking up and checking the readiness of the room, to ensure I was happy with my location. The security in the building helped assure my daughters and my safety when a person from Bourbon Street had gotten a bit too intoxicated. The beds were comfortable, the rooms were clean, and the location (perfectly in the middle of the French Quarter) was quiet. We could walk to all the sites we had on our agenda. It was a wonderful place to stay.
Stayed 6 nights in Apr 2024
Response from Hotel Mazarin on 29 Apr 2024
Thank you for sharing, Daniele! We are so happy to see that you had a great and safe stay.

10/10 Excellent

Donald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the heart of the qtr, walkable to everywhere. Wine bar right off the courtyard. Breakfast as well, but there are better options nearby if you are willing to wait for a table.
Stayed 3 nights in Apr 2024
Response from Hotel Mazarin on 29 Apr 2024
Thank you, for sharing Donald. We are glad to see that you enjoyed your stay here. It was a pleasure having you.

10/10 Excellent

Michela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very accommodating and even let us check in early! It’s a quick walk around the French quarter and great if you’re on foot. The fire alarm went off at 2:30 am which really killed us, but other than that, it was a great place!
Stayed 3 nights in Apr 2024
Response from Hotel Mazarin on 30 Apr 2024
We appreciate your feedback, and thrilled to see that you enjoyed your stay with us. We hope to welcome you back soon!

10/10 Excellent

Sallie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old New Orleans charm with a center courtyard. Perfect location for walking the French Quarter. Half a block from Bourbon street but even though our room was on the street it wasn’t noisy. Never had any issues so didn’t interact with the staff. Not fancy but just right for our visit. We had a great time.
Stayed 3 nights in Apr 2024
Response from Hotel Mazarin on 30 Apr 2024
Thank you, Sallie! It was a pleasure to host you

10/10 Excellent

Debora, Merced

Liked: Cleanliness, staff & service, property conditions & facilities
right around the corner from Bourban street; lovely wine bar in the courtyard.
Stayed 3 nights in Mar 2024
Response from Hotel Mazarin on 30 Apr 2024
Thank you so much! We are thrilled that you enjoyed your stay with us.

8/10 Good

Brian, Throop

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would have given the hotel a 5 star rating, but I was disappointed with the actual room choice they gave us. The property is clean and nice. They have an attached bar, 21st Amendment that was really great! However, it was not explained to us that the noise coming from Bourbon Street would be excessive at all times of the night. They had rooms that were away from Bourbon Street and probably would have been just fine with little to no noise, but they booked us in a room right on the street. If looked nice at first when we opened the doors to the balcony. The weather was great and we were impressed. The problems started at 2am when the garbage trucks showed up. And, we were only staying for 1 night, so it wasn't like we were going to change rooms in the middle of the night. There were plenty of empty rooms far away from the street. I am just disappointed that they didn't go over this with us and make sure we knew there would be a LOT of noise throughout the night. Primarily from garbage trucks picking up glass bottles and such at 2,3,4,5 am. It was rough. We know much better for our next NOLA visit.
Stayed 2 nights in Apr 2024
Response from Hotel Mazarin on 30 Apr 2024
Thank you for the feedback Brian! We apologize for the noise. We hope you enjoyed your time in NOLA!

10/10 Excellent

ELIZABETH LOUISE VON

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
My room was quite large and had a large bathroom too. The hotel has a boutique feel to it. But the room was dark. I had requested a room on the second floor overlooking the courtyard and I got exactly what I had requested, although I did not realize how dark it would be. I'm a person who loves brightness and sun, and this did not sit well with me. The front desk staff for the most part was wonderful. Debbie Ann was especially cheerful and accommodating all day, and Stacy helped me to get the room I requested. I did not get his name, but the man working in the dining room for breakfast was amazing. We ate there twice and he remembered our particular tastes and orders Others on the front desk staff did their jobs however were not particularly pleasant and their stress showed in their demeanors. I would have liked to see Debbie Ann every day! I would definitely go back to this hotel again.
Stayed 3 nights in Apr 2024
Response from Hotel Mazarin on 12 Apr 2024
Thank you for sharing, Elizabeth! We are happy to see that you enjoyed your stay with us, and it was a pleasure to host you. We hope you had a wonderful time and made some great memories in NOLA.

10/10 Excellent

MyQueena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay, and the staff were exceptional!
Stayed 6 nights in Apr 2024
Response from Hote Mazarin on 12 Apr 2024
Thank you for sharing! We are very proud of our team, and it was an absolute pleasure to host you. We hope you made some wonderful memories in New Orleans

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From early check-in, to extra coffee, complimentary water, spacious and comfy room, I just really enjoyed my stay. Literally every single member of staff I encountered were helpful and friendly and really just lovely. I'll certainly stay again, as and when I need to.
Stayed 2 nights in Apr 2024
Response from Hotel Mazarin on 11 Apr 2024
Thank you, Lindsay! We are so happy to see that you enjoyed your stay, and we are so proud of our team. It was a PLEASURE to host you, and we hope you made some wonderful memories while you were in NOLA.

10/10 Excellent

Anurodh, Ashburn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Hotel Mazarin on 30 Apr 2024
Thank you! It was a pleasure to host you!

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Hotel Mazarin on 11 Apr 2024
Thank you for this wonderful rating, Dana! It was a pleasure to host you, and we hope to welcome you back soon.

10/10 Excellent

Clarissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was being renovated so the tarp is unsightly. You can hear Bourbon street at night. AC worked but not as cold as it should be. The first room’s AC did t work at all. Staff is great and so convenient to Bourbon St.
Stayed 1 night in Mar 2024
Response from Hotel Mazarin on 10 Apr 2024
Thank you, Clarissa! We are happy to see that you enjoyed your stay with us, and we hope you made some wonderful memories. We apologize for the notes you mentions, and it was a pleasure to host you!

10/10 Excellent

Clarissa

Stayed 1 night in Mar 2024
Response from Hotel Mazarin on 29 Apr 2024
Thank you, Clarissa! It was a pleasure to host you, and we hope to welcome you back.

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is located 1/2 block away from Bourbon st, but was still very quiet. Great location, close to everything. Room was very clean, beds were very comfortable. Staff was very nice and very helpful. Overall an excellent stay !
Stayed 3 nights in Apr 2024
Response from Hotel Mazarin on 9 Apr 2024
Thank you, David! We are so glad that you enjoyed your time with us, and it was a pleasure to host you. We hope to welcome you back on the next trip.

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely great stay! Was driving cross country and stayed in New Orleans for one night to experience the city for the first time. Had a great experience with Sonja and Debbie Ann at the front desk who were incredibly welcoming and gave us some tips for touring the city. Got a room upgrade thanks to being Platinum with expedia room was very clean (which is a must for me) and very large and comfortable. Shower was excellent! Overall great stay, walking distance to so much of the French Quarter and even the trolleys to take you beyond the quarter. Will definitely stay again!!
Stayed 1 night in Apr 2024
Response from Hotel Mazarin on 9 Apr 2024
Thank you for the feedback, Nicole! It was a pleasure to host you, and we happy to see that you enjoyed your stay with us at Hotel Mazarin. We look forward to welcoming you back!

10/10 Excellent

Karisa, round Rock

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great property for hanging out in NOLA!
Stayed 1 night in Apr 2024
Response from Hotel Mazarin on 5 Apr 2024
Thank you for sharing, Karisa! We are so happy to read that you enjoyed your stay here, and it was pleasure host you. We hope to welcome you back soon.

10/10 Excellent

Corey, Kenosha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good older hotel, which makes it more interesting than new. Excellent location for walking everywhere in the French Quarter. Nice courtyards to relax in at the end of the day.
Stayed 5 nights in Mar 2024
Response from Hotel Mazarin on 5 Apr 2024
Thank you for sharing, Corey! We are happy to see that you enjoyed your time here, and it was a pleasure to host you.

10/10 Excellent

Jeff

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location was great. We were worried that it would be noisy because of how close it is to Bourbon st. but we couldn’t hear anything. Nice hotel.
Stayed 6 nights in Mar 2024
Response from Hotel Mazarin on 4 Apr 2024
Thank you, Jeff! We appreciate you sharing your experience. It was wonderful to host you, and we look forward to welcoming you back.

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service
Great location in French Quarter
Stayed 3 nights in Mar 2024
Response from Hotel Mazarin on 4 Apr 2024
Thank you, Jennifer! It was a pleasure to host you and have you as our guest. We look forward to welcoming you back.

10/10 Excellent

Vittorio, San Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and excellent staff
Stayed 3 nights in Mar 2024
Response from Hotel Mazarin on 4 Apr 2024
Thank you, Vittorio! It was a pleasure to host you and have you as our guest. We hope you made some wonderful memories in NOLA.

10/10 Excellent

stephanie m

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was awesome. Clean and quiet.
Stayed 4 nights in Mar 2024
Response from Hotel Mazarin on 4 Apr 2024
Thank you for sharing Stephanie. We are happy to see that you enjoyed your stay, and it was a pleasure to host you.

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024
Response from Hotel Mazarin on 4 Apr 2024
Thank you, Briana! It was a pleasure to host you and have you as our guest. We wish you many safe travels.

10/10 Excellent

Becky

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this hotel are truly amazing! Debbie at the front desk was extremely caring and empathetic when we finally arrived to check in. Our driver that was booked through Expedia and Carmel was a horrible experience, when Delta delayed the release of baggage and changed carousels for pick up multiple times, our driver left us stranded at the airport. I had prepaid for the private meet and greet, met with the driver outside while my husband waiting for our luggage and when i went back inside to let my husband know the pick up location, our driver left. 3 hours after landing, we checked into hotel where Debbie gave us our bottle of wine, free drink tickets and breakfast tickets. She made our stay so much better by just understanding and apologizing for our mishap, which should've come through Carmel. It wasn't her responsibility to fix it, but she did. Bravo Debbie and team. I will only stay at this hotel for future visits and never book with Carmel.
Stayed 5 nights in Mar 2024
Response from Hotel Mazarin on 4 Apr 2024
Thank you so much for sharing, Becky! We will be sure to congratulate Debbie. It was such a pleasure to host you, and we hope to welcome you back on your next trip to New Orleans!

8/10 Good

Yira, Margate

Travelled with partner
Liked: Cleanliness, staff & service
They should have like free coffee in the morning to enjoy in their garden area, the coffee makers in the room were useless, their Weekend Brunch is overpriced., However the staff is wonderful, room was comfortable and clean.
Stayed 4 nights in Mar 2024
Response from Hotel Mazarin on 4 Apr 2024
Thank you for sharing, Yira! It was a pleasure to host you, and we hope you enjoyed New Orleans, with many memories. Safe travels!

10/10 Excellent

Angelina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is great! I would recommend asking for another blanket depending on what time of year you go. Be aware that this is in an area with limited parking (unless you do valet) and tons of foot traffic. It is next to Bourbon street so the night life is always poppin!
Stayed 8 nights in Mar 2024
Response from Hotel Mazarin on 4 Apr 2024
Thank you, Angelina. We appreciate you sharing your experience with us, and we happy that you enjoyed your stay. We look forward to seeing you again!

8/10 Good

Rocio

Travelled with group
Liked: Cleanliness, staff & service
Definitely, requires a little remodeling, but the staff attention to detail and customer service makes up for it.
Stayed 3 nights in Mar 2024
Response from Hotel Mazarin on 4 Apr 2024
Thank you, Rocio! We are happy to see that you enjoyed your time, and I'll be sure to congratulate the staff. Safe travels!

10/10 Excellent

Kathleen J, Hagerman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful in finding us transportation and giving us suggestions on places to eat
Stayed 4 nights in Mar 2024
Response from Hotel Mazarin on 1 Apr 2024
Thank you sharing, Kathleen. We are happy to see that you enjoyed your time with us, and it was an absolute pleasure to host you. We hope to welcome you back on the next trip to NOLA.

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great. Right in the French Quarter next to Bourbon Street.
Stayed 2 nights in Mar 2024
Response from Hotel Mazarin on 1 Apr 2024
Thank you, Alexander! We are so glad you had a wonderful time. It was a pleasure to host you, and hope to see you soon!

10/10 Excellent

Pete

Stayed 1 night in Mar 2024
Response from Hotel Mazarin on 24 Apr 2024
Thank you, Pete! We are happy to see that you enjoyed your stay with us, and we hope to welcome you back.

10/10 Excellent

Karen Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at The Hotel Mazarin. The staff was pleasant and helpful. And the hotel was quaint. We had superior service during our stay. Hotel also is conveniently located within walking distance to most things.
Stayed 9 nights in Mar 2024
Response from Hotel Mazarin on 1 Apr 2024
Thank you, Karen Ann. We are glad to hear that you are happy with your stay! We appreciate you, and it was pleasure hosting you. Wishing you safe travels!

10/10 Excellent

Dana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Room was clean and nice size.
Stayed 2 nights in Feb 2024
Response from Hotel Mazarin on 1 Apr 2024
Thanks, Dana! We hope you made some wonderful memories in NOLA, and we wish you safe travels!

8/10 Good

Lora

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, great cocktail bar with live music on site. Debbie Ann went above and beyond to make our stay great after a bad experience with a bad employee in the beginning.
Stayed 7 nights in Mar 2024
Response from Hotel Mazarin on 1 Apr 2024
Thank you for sharing, Lora. We are glad that you enjoyed your stay with us. We hope you made some great memories in NOLA.

6/10 Okay

Traci

Travelled with family
The property is quaint, think Comfort Inn type with historical context because of location. It's in the heart of French Quarter which is highly walkable in that everything is within few blocks, which is convenient. However, after dark, you really don't want to go out due to proximity to Bourbon Street, too many homeless start laying down their digs for the night mixed with alcoholic induced chaos. The property itself is clean, lighting is really dark in bathroom along with black tiles (is there suppose to be a haunted creepy ambiance??). I wasn't sure, so I asked for new light bulbs, which may or may not have been replaced. Basically you had to do your business in dark dark shadows. Mini fridge in the room, great for chilling drinks, but not so helpful if you have to unply it cause it sounds like a weeping banshee. Hotel door is locked after 11pm, a long with a security guard in lobby (red flag for after hours). There are NOT one but TWO bars on site. Sooo there is loud music until 3am, then you are entertained by very loud conversations until about 4am, which at that point ( thankfully) it was time to leave for the the airport.
Stayed 5 nights in Mar 2024
Response from Hotel Mazarin on 1 Apr 2024
Thank you, Traci. We apologize for the noise. We hope you enjoyed the rest of your time here, and made some great memories in NOLA.

10/10 Excellent

Johnathon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just off of Bourbon Street and only a couple blocks from Canal, Hotel Mazarin was a great choice to stay in New Orleans... especially during Mardi Gras!
Stayed 5 nights in Feb 2024
Response from Hotel Mazarin on 1 Apr 2024
Thank you, Johnathon. We are happy to hear you enjoyed your stay, and you were a wonderful guest. We wish you safe travels.