TownePlace Suites New Orleans Downtown/Canal Street

3.0 star property

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your current months are May, 2024 and June, 2024.
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June 2024

TownePlace Suites New Orleans Downtown/Canal Street

Photo gallery for TownePlace Suites New Orleans Downtown/Canal Street

Restaurant
View from room
Premium bedding, pillow-top beds, desk, laptop workspace
Lobby
Lobby

Overview of TownePlace Suites New Orleans Downtown/Canal Street

Reviews
8.8

Excellent

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • KitchenKitchenKitchen
  • Free WiFiFree WiFiFree WiFi
  • BarBarBar
The price is HK$764
Price available on 2024/06/04

Check out the area

Map
1600 Canal Street, New Orleans, LA, 70112
  • Popular LocationCaesars Superdome13 min walk
  • Popular LocationSmoothie King Center17 min walk
  • Popular LocationNational World War II Museum10 min drive
  • AirportNew Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)19 min drive
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Room options

Studio, 1 King Bed, Non Smoking (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
Smart TV
Pillow-top bed
Premium bedding
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

Studio, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
Smart TV
Pillow-top bed
Premium bedding
  • 455 sq ft
  • Sleeps 4
  • 2 Queen Beds

Studio, 2 Queen Beds, Non Smoking (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
Smart TV
Pillow-top bed
Premium bedding
  • 455 sq ft
  • Sleeps 4
  • 2 Queen Beds

Studio, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
Smart TV
Pillow-top bed
Premium bedding
  • 455 sq ft
  • Sleeps 4
  • 2 Queen Beds

Studio, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
Smart TV
Pillow-top bed
Premium bedding
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

Studio, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
Smart TV
Pillow-top bed
Premium bedding
  • 455 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
Smart TV
Pillow-top bed
Separate bedroom
  • 498 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
Smart TV
Blackout curtains
Pillow-top bed
  • 498 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Non Smoking (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
Smart TV
Pillow-top bed
Separate bedroom
  • 498 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Panoramic Studio, 2 Queen Beds, Non Smoking, City View

Highlights

Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
Smart TV
Pillow-top bed
Premium bedding
  • 455 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Studio, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
Smart TV
Pillow-top bed
Premium bedding
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

New Orleans

What's nearby

  • Saenger Theatre - 8 min walk
  • Caesars Superdome - 13 min walk
  • Bourbon Street - 14 min walk
  • Smoothie King Center - 17 min walk
  • National World War II Museum - 10 min drive

Restaurants

  • Pj's Coffee - 6 min walk
  • Chapter IV - 8 min walk
  • Holiday Street Car Restaurant - 10 min walk
  • Hotel Vinache - 6 min walk
  • Backatown Coffee Parlour - 9 min walk

About this property

TownePlace Suites New Orleans Downtown/Canal Street

Other perks at this hotel include:
  • Buffet breakfast (surcharge), valet parking (surcharge) and express check-out
  • Express check-in, a lift and concierge services
  • A front desk safe, a TV in reception and a porter/bellboy
  • Guest reviews speak highly of the breakfast
Other amenities include:
  • Bathrooms with designer toiletries and separate baths/showers
  • Flat-screen TVs with Netflix and premium channels
  • Wardrobes/cupboards, kitchens and full-sized fridge/freezers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Motorhome/coach/lorry parking (subject to charges) on site

Food and drink

  • Coffee/tea in a common area

Restaurants on site

  • Vue, an ELEVATED rooftop
  • Lobby Lounge

Things to do

  • 24-hour fitness centre

Family friendly

  • Full-sized fridge
  • Kitchen
  • Laundry facilities
  • Microwave

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Free food shopping service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV
  • Netflix
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Fridge
  • Stovetop

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available

Check-out

Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

TownePlace Suites New Orleans Downtown/Canal Street Hotel
TownePlace Suites New Orleans Downtown/Canal Street New Orleans

TownePlace Suites New Orleans Downtown/Canal Street Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 418 out of 690 reviews" "
Rating 8 - Good. 189 out of 690 reviews" "
Rating 6 - Okay. 37 out of 690 reviews" "
Rating 4 - Poor. 20 out of 690 reviews" "
Rating 2 - Terrible. 26 out of 690 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Hope

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall I would highly recommend this establishment the only comment against them I can make was I had to ask maids for more towels and toiletries as the entire building was booked for Mardi Gras and while many stayed only a day or two keeping maids busy I was there a week great staff great hospitality great breakfast with nice rooftop bar really a memorable experience!!
Stayed 8 nights in Feb 2024

8/10 Good

Maxine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was good. The staff was slow to provide help when needed, but it was a good stay.
Stayed 3 nights in Apr 2024

4/10 Poor

Ivan

Travelled with family and small children
Liked: Cleanliness
They charge you 50 extra at the reception, that includes parking, if I had been better informed I would surely not stay there.
Stayed 1 night in Apr 2024

6/10 Okay

Joseph, bay city

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I called the front desk before we booked and they said the trolley was operational! We arrived and found it was closed again. Well for two handicapped seniors it was a real problem going anywhere without going bankrupt. We counted on this being an easy way to get around and inexpensive. We will not stay here again! We will use Marriott again in Florida this month in Florida. We hope you will offer us a deal in New Orleans in the future at your property at 555 Canal st. Thank you Joseph and Linda White. 9897512155
Stayed 7 nights in Mar 2024

10/10 Excellent

teresa

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place to stay!!! Staff was amazingly helpful.
Stayed 1 night in Mar 2024

8/10 Good

Lee

Travelled with family
Liked: Staff & service, property conditions & facilities
We enjoyed our stay and loved the roof top. Only small hiccup we had was a few dirty dishes. I would stay again.
Stayed 1 night in Mar 2024

10/10 Excellent

Eloise

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for 10 days over Mardi Gras. The room was clean, spacious and included a free breakfast every morning. We found it really easy to get around from here on public transport and felt safe walking back here at night. The hotel was obviously incredibly busy due to when we were staying there and we did have two emergency alarms go off during our stay (one in the middle of the night) so we had to walk down 12 flights of stairs stand outside in out pyjamas for what felt like ages. No one ever told us what happened. We would absolutely stay there again, all the staff were very kind, and helpful.
Stayed 9 nights in Feb 2024

10/10 Excellent

Shannon Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2024

8/10 Good

Cynthia

Stayed 4 nights in Feb 2024

4/10 Poor

Horacio, Downey

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
We had cockroaches on our first and second night. We must have killed 15 of them. We have video and pictures. They were coming out of the kitchen electrical outlet on the kitchen wall, roaches by the sofa bed, kitchen counter and floor. The room got spayed the second morning and we still had roaches that night and the next morning. The third morning we were told they were bringing the exterminator and were asked if we wanted to stay in the same room they would give us one free night. No thank you! I had been asking for a different room the morning after we arrived. I don’t care how much they spray for roaches or getting a free day, all I wanted was out of that room, 1215. When we got to room 701, we did see a roach about 2 hours into or stay. We never saw another roach. I suspect it hitched a ride from room 1215 which is disgusting. It means it got in our stuff. We went through all our stuff. Luckily found none. But still, a roach was in our stuff. We really should have been moved the morning of day two when I let them know. I saw people checking out. They could have given us one of the rooms. The lady that changed our room initially seemed annoyed. I think she thought we brought the roaches. When I told here they could keep the money for the first night, we just wanted OUT of that room her mannerism changed. The only good thing was the doorman, Kendrick.
Stayed 8 nights in Feb 2024