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Reviews of Tsuwu Hot Spring Hotel

3.5 out of 5
Tsuwu Hot Spring Hotel
No.82-3, Shancheng Rd., Jinshan District, New Taipei City

Reviews

8.4

Very good

Rating 10 - Excellent. 11 out of 24 reviews" "
Rating 8 - Good. 7 out of 24 reviews" "
Rating 6 - Okay. 5 out of 24 reviews" "
Rating 4 - Poor. 1 out of 24 reviews" "
Rating 2 - Terrible. 0 out of 24 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

6.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Won’t visit again
Not worth the price for us. Nothing too bad, nothing amazed us as well. Need some update and reno.
Stayed 1 night in Mar 2020

4/10 Poor

Chiahaur

Disliked: Staff & service, property conditions & facilities, room comfort
Not recommended
I do not recommend this hotel. First of all it is not really a hot spring resort, the service is poor, food is terrible, facility non-exist.... Very disappointed.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best getaway from Taipei
Huge room with your exclusive outdoor onsen in a garden! Extremely helpful front desk lady who helped me with all transportation bookings for sightseeing and transfer to Taipei City. One of the best getaway destination! Very reasonable price point with good value. Highly recommend!
Stayed 1 night in Oct 2019

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb hotel which we strongly recommend
Excellent hotel - service was second to none but English was not understood perfectly at the restaurant meaning that despite asking not to have some things (I'm picky) I just got everything anyway. That was a bit irritating.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2020

8/10 Good

BO SYUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
關於餐廳與房間
希望送餐上來能簡單介紹一下菜色內容 比如說蝦子是生的 食物是什麼植物或魚的種類 另外紗窗與窗戶之間其實有著不小的縫隙，希望可以有密封條阻隔小蟲子晚上飛進來，以及增設除濕機
Stayed 1 night in May 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

6/10 Okay

ching hwey

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
用餐區的設計風格很特別
Stayed 1 night in Feb 2020

10/10 Excellent

Heng-Chieh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

6/10 Okay

Nancy, Hong kong

Travelled with partner
Liked: Staff & service, property conditions & facilities
預訂的房間沒有景觀，還有對外在維修似的大殺風景，浪費了兩天的住宿，因為在網站看到的照片而預訂，沒想到預訂最貴的房間也是這個風景，連山也看不到，只應下窗簾。
Stayed 2 nights in Oct 2019

8/10 Good

正忠

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間環境優美，服務人員親切；餐點好吃，這裡是個可以好好放鬆不錯的住宿選擇
Stayed 2 nights in Oct 2019
Response from 陽明山出霧溫泉 on 22 Oct 2019
很高興您喜愛我們的服務，我們期待您再次入住。

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
没有公眾和露天溫泉有点失望，客房花哂出水不強像漏水，晚餐價格貴，而且味道很一般，優点是客房大很舒適，整體價格徧高
Stayed 1 night in Sep 2019

10/10 Excellent

Hsinyi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from TSUWU HOT SPRING RSVN. on 22 Oct 2019
dear, Thank you for your feedback.

8/10 Good

GRACE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from TSUWU HOT SPRING on 12 Jun 2019
Dear Guest, Thanks for staying with TSUWU HOT SPRING. We're delighted to have you and appreciate for your insightful comment that make us move on. TSUWU HOT SPRING welcome you to stay with us again.

8/10 Good

YICHIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from TSUWU HOT SPRING on 7 Jun 2019
Dear Guest, Thanks for staying with TSUWU HOT SPRING. We're delighted to have you and appreciate for your insightful comment that make us move on. TSUWU HOT SPRING welcome you to stay with us again.

6/10 Okay

SIN YEE

Disliked: Cleanliness, property conditions & facilities, room comfort
不知道是否潮濕關係，床鋪上竟發現有昆蟲，而且數量不少。大打折扣
Stayed 1 night in Apr 2019
Response from TSUWU HOT SPRING on 13 Jun 2019
dear SIN YEE, Greeting from TSUWU 感謝您選擇陽明山出霧作為渡假首選!! 飯店位於溫泉硫磺山區, 環境自然, 也再次感謝您的提醒, 我們也會反應給公司主管並做改善, 期待再次為您服務。

8/10 Good

Tsz Yat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服務很好
服務很好，房間寬敞且整潔。沒有公眾浴場是較失望的地方，而且房間沒甚麼景觀可言。
Stayed 1 night in Dec 2018

10/10 Excellent

Paktrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很棒的住宿~
飯店服務人員都很親切，房間寬敞、乾淨、舒適，床很大，泡湯池放水速度很快，旁邊也有可以沖洗的地方，冰箱有免費水果和飲料，很適合帶小朋友一起來；出霧書房的晚餐和早餐都很好，環境很棒，中午12點check out 非常貼心的安排，推薦大家來出出霧~
Stayed 1 night in Aug 2018
Response from 訂房組 on 19 Aug 2018
謝謝您對出霧溫泉的肯定，我們會再加油的，也期待您下次再到訪。

10/10 Excellent

Chang Wei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

10/10 Excellent

I Jen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018