Hotels in New Territories, Hong Kong SAR

"Staff are very nice and hard working. "

"For a getaway this is a great resort type property in Hong Kong. "

"Convenient location and great views"

"We stayed at a family room. The beds are comfy which is the only merit i can find within the hotel. The family room is a bigger room, however, the design seems has not utilized the space that you feel the walking area are very narrow inside the room, and there is no designated space for us to open and put the luggage. One more disappointment is the floor planks are not properly installed, you may be scratched if you walk without shoes/slipper, and the plank surface is slippery, particularly when you are wearing socks. I think the swimming pool is comparatively small. One more weird thing is that the reception and the pool are at 9/F but my room is at 6/F, and the room window is very close to the Citygate office building There are no dental and shaving kits in the toilet, and then no one answer call for services when i called for more than 20 mins for at least 5 times at around 9pm, then I needed to go to the receiption to ask for the kits. I can only say the overall experience is not good, but the restaurants and shops at the outlet give you the convenience. "

"Worth going back "

"Great service, brought us to see the room selection before choosing"

"Perfect"

"Staff are very helpful and friendly "

"Second time to stay here and really love the location. The staff are all friendly and was able to give us our choice pillows before bedtime. I would definitely stay here again when the restaurants are open."