Outdoor pool
Check availability

Reviews of Aquarius Motel Belmont

3.5 out of 5
Aquarius Motel Belmont
813 Pacific Highway, Belmont South, NSW

Reviews

7.2

Good

Rating 10 - Excellent. 44 out of 191 reviews" "
Rating 8 - Good. 72 out of 191 reviews" "
Rating 6 - Okay. 43 out of 191 reviews" "
Rating 4 - Poor. 18 out of 191 reviews" "
Rating 2 - Terrible. 14 out of 191 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

5.6/10

Amenities

6.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with partner
Liked: Property conditions & facilities
First time where destination is right at the corner ,good, across da road some public domestic n drunks so bad my wife went back in the room and lock da door, very bad, staff easy to deal with satisfaction of customer service, good
Stayed 1 night in Jun 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2021

8/10 Good

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Pretty basic but when just passing through for the night, it is really all you need. Staff on checkin was very helpful and happy to help us out with local questions!
Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic but good
Has everything you need if you're after a quick, short stay. Staff was friendly and service was good. Basic setup. It got the job done for a quick stay. Not a three and a half star in our eyes, I think it should be a cheaper stay.
Stayed 2 nights in Jan 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good clean motel. Good location.
Stayed 1 night in Dec 2020

4/10 Poor

Tiger, Sydney

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Based on the photos I thought I was getting a bargain but I wasn't... It is a typical old cheap motel that is poorly maintained and smells of cigarettes. On arrival our room didn't have towels or toilet paper! You get what you pay for I guess.... in retrospec I wish I spent a bit more. Also worth noting, their web site says 3.5 star... which is laughable.... 2.5 at best.
Stayed 2 nights in Jan 2021

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Full of cockroach and spiders, the condition was really bad
Stayed 1 night in Jan 2021

2/10 Terrible

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Manager very friendly helpful and polite Building is too old and in need of urgent renovation looks and feels back in the 1960´s Very noisy due to traffic, refrigerator too , had to turn it off, Room does not have ventilation and smells like an old closed up warehouse of antiques furniture I had lo check out after one night stay, could not sleep more than 2 hours as I had to open the windows and door to get fresh air but the noise became unbearable. Television must be from the 70´s old and off color Could not use the toaster because it was badly rusted The best part was THE PARKING AND THE FRIENDLY MANAGER. i WILL never GO BACK TO THAT MOTEL
Stayed 5 nights in Dec 2020

8/10 Good

Leslie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2020

6/10 Okay

Verified traveller

Stayed 1 night in Jul 2020

6/10 Okay

Richard

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2020

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Property has better days, but room was clean & bed comfortable.
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Location was ok, good place for a quick over night stay.
Stayed 1 night in Feb 2020

2/10 Terrible

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Run down motel with unfriendly owners. Found live cockroaches in my room beside bedding. Also 6 months after staying here they charged my credit card $800 for no reason so had to cancel my card and do a chargeback to stop them doing more unauthorized charges. Very dishonest people.
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Suspicious residents
Had drug involved people seem living permanently next door. Party and verbal abuse very late at night. We stayed 9 nights but room was only made up twice. The very last day had no hot water for shower. It’s such a shame as the location of the motel could not have been better.
Stayed 9 nights in Dec 2019

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 8 nights in Dec 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities
Room outside would had been better for my friend who has a walker to get in and out of the room easier. Fridge could had been a normal size Bar Fridge but we did get through with the fridge that was in the room.
Stayed 2 nights in Nov 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Staff were accommodating but property needs a major facelift.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable price,close to lake
A reasonable but small older motel unit. Friendly proprietors, air-con, microwave. Walking distance to the lake. I understand the new owners are in the process of renovating the units.
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
A bit daggy. Might need to have an upgrade to keep the place paying.
Stayed 1 night in Nov 2019

6/10 Okay

ROBERT

Liked: Cleanliness, staff & service, room comfort
Cheap overnite
Older motel needs upgrade but price was cheap.Ok for an over nite while travelling..
Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveller

Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, amenities
It was fine for the price I paid. Scott is a very friendly host.
Stayed 1 night in Oct 2019
Response from scotty on 8 Oct 2019
thank you ,I appreciate your feed back,

4/10 Poor

Jaden

Disliked: Cleanliness, property conditions & facilities
Old facilities, well not cleaned room with cheap price
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Quite worn out motel, but cheap and good for one night stay.
Stayed 1 night in Oct 2019
Response from scotty on 8 Oct 2019
thank you,your feed back is heard and we appreciate you took the time,watch this space!.

2/10 Terrible

Verified traveller

Stayed 1 night in Oct 2019

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities
Confusion over the booking, cleanliness of the foyer, information rack was not updated and full of roach dropping’s and the manager was unhelpful forwarding information. But hot water was amazing and lightening for makeup application spectacular. The bed was very comfortable but the room was adjacent to reception and early check outs were disturbing from 4am.
Stayed 1 night in Oct 2019
Response from scott carroll on 6 Oct 2019
unfortunately you want to remain anonymous,however I think I remember regarding the booking confusion and that the booking agent did not show on our calander,after hunting through old email I was able to find it and upgraded you to a queen room from a standard double ,the foyer is cleaned on a regular basis so not sure what was unclean,i have only recently taken over this motel but I have never been unhelpful (I have had motels before)mayby im not totally up with what is around but I always endeavour to find out if asked .the whole motel is being refurbished.would have been better to talk with me in order for me to address your concerns rather than putting a somewhat negative review,thanks anyway scotty.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint cottage like rooms with clean facilities. The fire alarm went off for no reason at 2.30am and the refrigerator made strange noises. Other than that, it was great!!
Stayed 1 night in Sep 2019
Response from scotty carroll on 3 Oct 2019
So sorry as to the fire alarm I was not aware of that ,hope you didn't loose to much sleep,will check the fridges.thank you hope to see you again. note I have only just taken over and am looking forward to the referb as I have done with other motels much to everybodys pleasant surprise,watch this space1 regards scotty

2/10 Terrible

Verified traveller

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms are terrible, old and dated, beds are uncomfortable, furniture in rooms looks like it was collected from kerbside clean ups. Air conditioner was set to 19 on heat setting, this could not be changed, it was feeezing when I arrived and when I left, it was also very noisy and made strange noises all night. The road noisy is so disrupting. Shower’s are terrible, it’s impossible to make temperature consistent. We had to turn bar fridge off at wall because it sounded like it was going to take off. Old lolly paper toilet tissues was provided, like I was back in the first grade. Small, dodgy, old and dated, defiantly won’t be back, will be seeking reimbursement from Wotif for my stay. I would prefer to stay in a tent then this hotel. Wow
Stayed 1 night in Sep 2019
Response from scotty carroll on 3 Oct 2019
Thank you for your review,firstly we mostly agree that the rooms need refurbishment and as a new owner we are doing that as I write to you .unfortunately we cannot close down every room at the same time ,if you had come to me we could have discussed it . the positive things are most people seam to be happy with the way things are and have been for at least 10 years ,we still offer a clean and comfortable room at a very reasonable price as we are a budget minded motel,i cannot respond to you be name as you choose to respond anonymons .scotty

8/10 Good

Verified traveller

Liked: Staff & service, amenities
Stayed 1 night in Sep 2019
Response from scotty carroll on 3 Oct 2019
thank you ,let us know with your improvement idears as this motel is due for a full refirb1 cheers scotty

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing to like about the Aquarius motel. It looked like pig's lived there. The stench of alcohol & stale cigarettes nearly made me spew, & that was just at reception. Refused to stay there, & was told I wouldn't be getting any refund back, mind you I had already paid in full online. I would NOT recommend this place to anyone.
Stayed 1 night in Aug 2019

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness
Needs updating Smelt mouldy Bed and pillows uncomfortable Linen was clean
Stayed 1 night in Jun 2019

8/10 Good

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was working and have stayed here before. nice people and handy to lake and beach.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2019

10/10 Excellent

Skye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Little Gem
From the moment that you arrive you are greeted by the local friendly hospitality. The room was very comfortable and is clean. There is parking onsite and the shops are not far away. Great place for a stop over!!
Stayed 1 night in Mar 2019
Response from MICHAEL AND ELIZABETH on 12 Mar 2019
THANK YOU

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2019

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable and grea location
Stayed 4 nights in Jan 2019
Response from MICHAEL AND ELIZABETH on 12 Mar 2019
THANK YOU

10/10 Excellent

Shell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, Owner/manager Micheal was absolutely wonderful.
Stayed 3 nights in Jan 2019
Response from michael on 12 Jan 2019
thank you anytime

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The room was noisy, dated, smells weird, no wi-fi.
Stayed 1 night in Nov 2018

8/10 Good

Geoffrey, Newcastle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice motel, the staff were very friendly location was good for me because i had a car, nice hot shower
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

2/10 Terrible

Gavin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Bed was horrible like sleeping on a bag of springs there as cockroaches in the room and over all it was just not clean the bathroom sink (the only sink) was filthy and no free wifi...
Stayed 3 nights in Aug 2018

6/10 Okay

Lynette

Disliked: Room comfort
okay
Owner was very pleasant. Room was small and old but clean. Bed was uncomfortable. I thought room service meant I could order breakfast but this was not available.
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2018