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Reviews of Backpackers Newcastle

2 out of 5
Backpackers Newcastle
42-44 Denison Street, Hamilton East, NSW

Reviews

8.0

Very good

Rating 10 - Excellent. 5 out of 14 reviews" "
Rating 8 - Good. 6 out of 14 reviews" "
Rating 6 - Okay. 2 out of 14 reviews" "
Rating 4 - Poor. 0 out of 14 reviews" "
Rating 2 - Terrible. 1 out of 14 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

9.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ricci

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Too Many Long Term Residents
Far too many long-term residents and they are very chummy with the staff. Up yelling and screaming in the common room, calling indoors without meaningful comments from staff. I felt like we were guests in THEIR house. No secure storage in the dorms. Eva at the front desk was great with local suggestions.
Stayed 3 nights in Nov 2022
Response from Backpackers Newcastle team on 14 Jan 2023
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time in our hostel . Our goal is always to exceed your expectations! If there's anything we can help you with during your next visit, please don't hesitate to let us know. We are looking forward to having you again !

8/10 Good

Michelle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location at good price
Great location. The bed was very comfortable. Good price
Stayed 1 night in Mar 2021
Response from Anna on 22 Mar 2021
Thanks Michelle, so glad you enjoyed our hostel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The kitchen is quite nice ,we can cook in there I may choose there again
Stayed 2 nights in Dec 2019

10/10 Excellent

shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Anna and Kim on 26 Nov 2019
Thanks Shane. Happy you enjoyed your stay. Hope to see you again.

8/10 Good

Karl

Liked: Cleanliness, staff & service, room comfort
Friendly staff,nice atmosphere,house work needed
Friendly staff and a nice atmosphere. Unfortunately room had a small water leak and bag, clothes got wet. Walls very thin so anyone who can't handle noise would have an issue. Bed was very comfortable and pool looked great for summer.
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Liked: Amenities, property conditions & facilities
It was in a great location for my night out. Not too noisy etc. The amenities are new and the entire building is getting an upgrade.
Stayed 1 night in Apr 2019
Response from Anna on 7 May 2019
Thank you for enjoying your stay and letting us know we are achieving our goals for our guests. Anna owner/manager

8/10 Good

vassilios

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
quick stay
was clean and great wi fi
Stayed 1 night in Apr 2019
Response from Anna on 7 May 2019
Thank you for your review. we are glad you enjoyed your stay

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Backpacking For party people not business stayover
Not good place to stay if you want to sleep. It’s party central ALL night long. So much for rules. Not enough bathrooms with amount of people in building. Kitchen looks like an accident waiting to happen. Small cramped and too many cooks
Stayed 1 night in Oct 2018
Response from Anna on 4 Dec 2018
Thank you for your review. Our newly renovated bathrooms are the legal amount for accommodation. From going back on our cameras everyone was entering the bathrooms at the same time getting ready to go out for the evening. The noise from your cottage was a group of boys coming home from the evening out. The office door has an after hours number. If we had have been notified we could have given them a warning and then asked them to leave on the spot if they didn’t quiten down within a few minutes. We have never had a complaint about the kitchen. I am very sorry your stay was a negative experience and I thank you for your feedback. Anna Owner/manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Backpackers Newcastle : Nice staff, really clean and modern bathroom, pleasant pool
Stayed 1 night in Mar 2018
Response from Anna on 30 Apr 2018
Thank you for your post. We appreciate you enjoyed your stay.

10/10 Excellent

Tim, Jervis Bay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient course accommodation in Newcastle.
Friendly atmosphere, clean, well run. Close to everything staff were helpful and the hostel had everything I needed for a short stay in Newcastle. Thanks for a easy clean place to stay.
Stayed 2 nights in Jan 2018
Response from Anna on 30 Apr 2018
Our aim is to have our guests enjoy our town in a clean and friendly relaxed hostel. Thank you for your comment.

10/10 Excellent

Mitch, Newcastle NSW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite satisfied
I had a great time. good people, close to shops and bars free internet. and the manager Mitch put on a hectic Christmas Lunch.
Stayed 7 nights in Dec 2017
Response from Anna on 30 Apr 2018
We are so glad you enjoyed your stay. We love to give our guests a generous meal on Xmas and a traditional Aussie Xmas day which is a lot of festive food followed by basking around our sparkling pool.

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
乾淨而且老闆人很好，設施也很好使用
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Alloggio discreto, non bisogna essere troppo pretensivi sulla pulizia. Bagni in comune spaziosi, nuovi e tenuti bene! Angolo cucina piccolo ma attrezzato. Vince su tutto l'ospitalità del proprietario, il più gentile e disponibile che abbia mai incontrato!! L'unico che non si muove solo in cambio di un compenso, ma proprio per farti un favore! Personalmente apprezzo molto si più questo che i confort di un hotel!
Stayed 2 nights in Mar 2019
Response from Anna on 8 May 2019
Thank you for your review. Im happy you have enjoyed your stay with us