Great location disappointing cleanliness and state of apartment. Balcony unable to be used due to structural issues, unit was not overly clean, tv in lounge room had remote that didn’t work, unit was showing signs of wear with many walls having repairs but not being repainted.
Natalie
於 2024 年 1 月住了 2 晚
6/10 一般
Sophia
2023年10月7日
Sophia
於 2023 年 9 月住了 4 晚
2/10 很差
Emma
親子同遊
2022年12月13日
不滿:整潔度、設施服務和住宿狀況
Do yourself a favour and don’t book this place or the Newcastle executive apartments. They are managed by the same people and they are absolutely disgusting. We booked the Newcastle terraces and our room was not actually at that location. It was at the Newcastle executive apartments. I called the office about many issues and they were straight away defensive and not helpful at all- the staff member was actually very rude.
Firstly the floor was filthy so our feet were black from grot. Bedroom door handle was broken so it wouldn’t shut. Shower was DISGUSTINGLY MOULDY. The dishwasher was broken that we weren’t notified about and they came and replaced it during a day while we were out and they left rubbish and packaging through our kitchen/lounge room area. This included wiring off cuts that our kids could have choked on. When we arrived there was urine under one of the toilet seats. The tv in the bedroom did not work at all apart from having the backlights always on so at night the tv was glowing and we couldn’t turn it off. The kickboard in the kitchen was broken and a safety hazard. There was no pots or pans to cook with, only a strainer and a pot lid available. The air drier was broke so our clothes fell off it when we tried to dry them after a day at the beach. Lastly the amount of cochroaches was ABSOLUTELY DISGUSTING we had all our food in bags zipped up so they couldn’t access it.
Emma
於 2022 年 12 月住了 3 晚
4/10 欠佳
Gilluan
2019年5月10日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Needs a clean and update
Apartment was very dirty and uncomfortable.
Very cold and needs a major update.
Gilluan
於 2019 年 5 月住了 2 晚
8/10 不錯
真實旅客
家人同遊
2019年5月6日
讚好:職員與服務和設施服務
good spaces and beds were good
sparse ( not cushions) on lounge
kitchen utensils very light on
gas/over ill equiped and dirty/old
mould on ceiling; not healthy
silly bathroom design
真實旅客
於 2019 年 5 月住了 1 晚
4/10 欠佳
真實旅客
伴侶同遊
2019年2月18日
讚好:職員與服務
不滿:設施服務和住宿狀況
The lounge needs throwing out as the springs in the cushions are gone. Cockroaches on walls and on floors. Some dead most alive. TV switches on and off periodically. Sound from TV is distorts after awhile. Spa was excellent except it makes noises for up to 15 minutes afterwards. Garage had leaves over the concrete, thus when you move around, you walk the leaves into the rooms. No broom available to sweep floors or leaves away. Beds hard as a rock. At least it was quiet from outside noise.
真實旅客
於 2019 年 2 月住了 4 晚
10/10 優異
真實旅客
2018年9月10日
讚好:職員與服務、住宿狀況和客房舒適度
Clean and great location. Easy check in
Bed was very comfy