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Crystalbrook Kingsley

4.5 star property
Crystalbrook Kingsley stands in Newcastle's center offering sophisticated comfort with modern amenities and attentive service that impresses guests

Choose dates to view prices

This upscale Newcastle hotel blends luxury and convenience. Guests enjoy breakfast at Roundhouse restaurant, relax in the garden, and stay connected with free WiFi. Visitors consistently praise the staff for their attentive service.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
The current price is HK$840
HK$924 total
includes taxes & fees
14 Jun - 15 Jun
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About this property

Crystalbrook Kingsley

  • Luxury hotel near Newcastle Civic Theater
  • Located close to Newcastle Beach and Newcastle Ocean Baths, Crystalbrook Kingsley provides a terrace, a coffee shop/cafe and a garden. The on-site restaurant, Roundhouse, offers breakfast, lunch and dinner. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
  • Other perks include:
    • Cooked-to-order breakfast (surcharge), free bike hire and valet parking (surcharge)
    • Express check-out, express check-in and a front desk safe
    • A lift, concierge services and luggage storage
    • Guest reviews speak highly of the helpful staff, first-rate property condition and location
  • Room features
  • All 130 rooms include comforts, such as premium bedding and pillow menus, in addition to thoughtful touches, such as laptop-friendly workspaces and air conditioning.
  • Extra amenities include:
    • Recycling and LED light bulbs
    • Rainfall showers, designer toiletries and hairdryers
    • 55-inch Smart TVs with streaming services and digital channels
    • Wardrobes/cupboards, mini fridges and electric kettles

Awards and affiliations

  • Eco-certified property
  • This property participates in EarthCheck – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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9.6 out of 10, Exceptional, 706 reviews
The price is HK$843
HK$928 total
includes taxes & fees
14 Jun - 15 Jun
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children aged 4 and younger eat free breakfast
Rollaway/extra beds are available for AUD 70.0 per day.

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately AUD 39 for adults and from AUD 20 for children
  • Valet parking fee: AUD 50 per day (in/out privileges)
  • Nearby parking fee: AUD 15 per day (3281 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 70.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and a security system

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Frequently asked questions

Is Crystalbrook Kingsley pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Crystalbrook Kingsley?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Crystalbrook Kingsley on 14 Jun 2026 start from HK$840, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Crystalbrook Kingsley?

Valet parking is available for AUD 50 per day. Limited spots are available.

What time is check-in at Crystalbrook Kingsley?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Crystalbrook Kingsley?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Crystalbrook Kingsley located?

Located in Newcastle City Centre, this luxury hotel is within 1 mi (2 km) of Newcastle Civic Theater, Newcastle Beach and Newcastle Ocean Baths. Merewether Beach and Nobbys Head Beach are also within 1 mi (2 km). Civic Station is only a 3-minute walk and Newcastle Interchange Station is 20 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.6

Cleanliness

9.0

Amenities

9.0

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 411 out of 626 reviews
Rating 8 - Good. 140 out of 626 reviews
Rating 6 - Okay. 45 out of 626 reviews
Rating 4 - Poor. 18 out of 626 reviews
Rating 2 - Terrible. 12 out of 626 reviews

Reviews

Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful clean, different and exciting. The Valet parking is fast and efficient. The staff were super helpful and pleasant.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Crystalbrook in Newcastle was a pleasant stay for a weekend. The rooftop bar was great, though very busy and they weren't wrong - you need to book for dinner! The room was great, everything is fairly new so it was clean and not worn out. Location is walkable to lots of local attractions, Darby St and the waterfront are all walkable if you're able to.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Noel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, great location, and friendly staff.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Shalendra

Liked: Cleanliness, amenities, property conditions & facilities
Location, clean rooms
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Theresa

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and tidy, the staff was very friendly.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with great staff. Bed nice and comfy. Room service was very quick and tasty food
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

ROBERT

Liked: Cleanliness, amenities, property conditions & facilities
It’s a lovely spot to stay. Ideally located. Luxurious & very well staffed. Very happy.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Debbie

Liked: Cleanliness, amenities, property conditions & facilities
Lovely room; excellent bed and slept well. Facilities on site are good. Nearby park is convenient for a pleasant walk. Only suggestion is when they replace the towels please buy the bath sheets.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Dorota

Liked: Cleanliness, amenities, property conditions & facilities
The most comfortable mattress on the planet!
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Debbie

Liked: Cleanliness, staff & service, amenities
The room was lovely and very comfortable.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room, really well designed. Excellent staff and the valet parking was fantastic.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Narelle Marie

Liked: Cleanliness, amenities, property conditions & facilities
The staff the room everything was perfect. It’s a beautiful place. I’d recommend it to anybody. Great location central super.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anniversary stay. Close to dinner and breakfast
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Kylie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AC kept very comfortable and staff very friendly and helpful
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, amazing view from the rooftop, great amenities in the room, comfortable bed, quiet room, and felt well looked after by staff with their consideration for guest needs. One of my favourite hotels to stay at.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Sylvia

Liked: Cleanliness, amenities, property conditions & facilities
The cleanness of the room, and topnotch customer service
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Nazrina

Liked: Cleanliness, staff & service, amenities
Nice modern hotel with comfortable rooms and a good breakfast buffet. I did find a hair in the mushrooms at breakfast. Staff was apologetic, but I was a little surprised no small goodwill gesture (like a comped coffee) was offered. Overall, a pleasant stay with a minor service miss
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying there ... so central to everything
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in ..room felt big for a standard size . Excellent location and the staff super friendly and knowledgeable about the local area
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in excellent location

Nice hotel in excellent location. Loved the buffet breakfast and they looked after our bags for several hours.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Savannah

They have wonderful modern amenities, the room was spotless and the service was friendly. :)
Stayed 1 night in Nov 2025
Verified

8/10 Good

Libby

Liked: Staff & service, amenities
The comfiest bed ever but a terrible noise in our room all night. Explained to staff on departure and said they would get maintenance to look at it. Surely we werent the first people to hear it .
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kimberley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was lovely. We caught the tram a few times only when it was raining. Close to everywhere we wanted. Staff was very helpfull and the place was very clean and easy to use.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Anne-Maree

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful modern and comfortable room.
Stayed 2 nights in Oct 2025