The reception is nice, politely and professional. But the cleaning of the room is not good. The sheet looked like never changed.
Xiangzhi
2023 年 9 月入住 1 晚
10/10 超赞
Genneng,Brooklyn
与家人及幼儿出行
2023 年 8 月 15 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The environment is very good, all aspects meet my requirements, next time I will choose here.
Genneng
2023 年 8 月入住 2 晚
10/10 超赞
li
与家人及幼儿出行
2022 年 9 月 5 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
喜欢去瀑布很方便,酒店位置很好
li
2022 年 8 月入住 2 晚
4/10 很差
Damir
2025 年 7 月 22 日
满意:住宿条件和设施,清洁度
不满意:员工和服务
I had a reservation for two room . Check in was late when we get there was 7pm but room is not ready. Then they find rooms one 3rd floor second one is 7th floor . Rooms was okey but not worth it for that money. Also the day we leave from morning till check out in building no water. They said pipe problem and we asked give as time we need use restroom and shower, they said no we need to be ready for another reservation.
Damir
2025 年 7 月入住 1 晚
10/10 超赞
Luz,robbinsville
2025 年 7 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
10 minutes walk to Niagara Falls
Luz
2025 年 7 月入住 2 晚
8/10 还可以
Michele,Huntington Station
与家人出行
2025 年 7 月 19 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice hotel with great staff.
Michele
2025 年 7 月入住 2 晚
6/10 一般
Jeffrey
团体旅客
2025 年 7 月 17 日
满意:员工和服务,清洁度
Ok
Jeffrey
2025 年 7 月入住 2 晚
8/10 还可以
Hallo
与配偶出行
2025 年 7 月 15 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I like how quick and efficient the check in process was. Everything went pretty smoothly. I enjoyed my stay.
Hallo
2025 年 7 月入住 1 晚
8/10 还可以
MaryKathryn
与家人及幼儿出行
2025 年 7 月 15 日
满意:清洁度、员工和服务、住宿条件和设施
The hotel itself was clean, staff was friendly, rooms were big and clean. Had a river side room which was nice. Pool was large but hot tubs chemical levels seemed off as there was a lot of foam in it. Only downside is that we asked the front desk for an extra towel and they said they’d send one up. 40 min later no towel so we called down to tell them never mind as it was already 10 pm and wanted it to shower after the pool. The convenience to the falls was nice and walk seemed safe along the river (about 20 min walk). The area on the other side of the hotel was older, run down and didn’t seem the safest. Overall enjoyed our stay.
MaryKathryn
2025 年 7 月入住 1 晚
6/10 一般
John
与家人出行
2025 年 7 月 15 日
不满意:员工和服务
Restaurant was fair at best. Their staff was rude, and the service was slow. The portions were large.
John
2025 年 7 月入住 3 晚
2/10 糟糕
HARI PRASAD
与家人出行
2025 年 7 月 15 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
The food was expensive and not well cooked
HARI PRASAD
2025 年 7 月入住 3 晚
10/10 超赞
Jayakrishna
与家人及幼儿出行
2025 年 7 月 14 日
满意:清洁度、服务设施、住宿条件和设施
Stay was comfortable thru out our vacation. My kids and family enjoyed the stay and the view from our rooms. Room-service was helpful and lobby staff too. Breakfast was delicious, all prepared the same day and nothing frozen. I could say the absence of microwave in our rooms was a bit minus for us. I think having that in selected rooms would definitely help families with young kids.
Jayakrishna
2025 年 7 月入住 3 晚
10/10 超赞
Tara
与家人出行
2025 年 7 月 14 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent location! Clean and friendly staff.
Tara
2025 年 7 月入住 1 晚
10/10 超赞
Uyen
2025 年 7 月 12 日
满意:清洁度
It was nice. The front desk was nice.
Uyen
2025 年 7 月入住 1 晚
6/10 一般
David
与配偶出行
2025 年 7 月 12 日
不满意:住宿条件和设施,清洁度
Bed was very noisy, toilet didn’t work when we arrived, and rooms were cleaned ok.
David
2025 年 7 月入住 1 晚
6/10 一般
Jennifer
与家人出行
2025 年 7 月 9 日
满意:清洁度、服务设施、住宿条件和设施
The bed and pillow were not comfortable at all
Jennifer
2025 年 7 月入住 3 晚
10/10 超赞
Carlton,Shaker Hts
与配偶出行
2025 年 7 月 9 日
满意:清洁度、员工和服务、服务设施
We love it's proximity to the river and the fact that we have a wonderful view of it from the window in our room (we request the same room every time).
Also being able to walk to the water in just a minute or two is the best thing ever!
The place is so peaceful and quiet inside and out, and just provides the most relaxing atmosphere, with places to sit outside and enjoy nature. You really get no sense of the hustle and bustle of the tourist trade that is taking place not far away.
Also, being offered a warm chocolate chip cookie upon check-in (and check-out as well) always puts a smile on my face. We will never stay anywhere else if we can help it. This is our home away from home whenever we visit the Falls.
Carlton
2025 年 7 月入住 2 晚
10/10 超赞
Stacey
与配偶出行
2025 年 7 月 7 日
满意:清洁度、服务设施、住宿条件和设施
Was s nice place and clean room.
Stacey
2025 年 5 月入住 1 晚
10/10 超赞
Wayne
与家人出行
2025 年 7 月 6 日
满意:住宿条件和设施,清洁度
Room was clean and bed was very comfortable. Staff was very friendly and courteous. Restaurant food was excellent. Would definitely stay here again.