"It did not start well..People on reception were busy on their mobile phones...Not sure whether to give us free parking for the bike...
However their colleagues more than made up for them.Prussia,Mary and sara all made the stay a lovely one.
The room was a great size,good facilities and air conditioning.
we had a really good night's sleep.
The Hotel is in the centre and next to the bridge museum for war history buffs.
Good value on and a fabulous breakfast"
"We stayed here during the June '26 heatwave. While there was no air-conditioning in the room, we were comfortable. The restaurant was cool and food (dinner and breakfast) over the two days was wonderful. No tea/coffee facilities in the room, but access to dispensers in the lobby."
"Great hotel on a good location. Really friendly staff. Service from the bar could have been better when sat in the lounge but they were full in the restaurant, so clearly busy."
City Hotel Haarhuis - World Hotels Crafted Collections
10/10 Excellent
"Very helpful staff, friendly- rooms were exceptional, tasteful, and extremely convenient to be near the Arnhem Station.
Hotel has a restaurant, lounge, small snack bar, basic amenities, options for renting bicycles (an e-bikes) for the day for transportation. Very responsive and quick to help."
"Nice hotel in a busy part of town. No amenities and no parking. The staff was indifferent. It is a good hotel but I would probably look for other options that fit our itinerary better."