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"The staff and manager were very accommodating and gracious. We enjoyed our 8 night stay in our room which was spacious and nicely appointed. The ski shuttle bus was consistently on time, and the hotel is in a great, quiet location. Buffet breakfast was also delicious. Will return next time skiing in Niseko. "

"Staff is amazing. Food was fantastic and fresh. Everywhere was clean. I added a 90 min massage and would do again. Onsen was beautiful and peaceful. I will be booking here again. "

"Comfortable room. Friendly staff. "

"Nice modern rooms - great location - self check-in worked great. I had ski stuff shipped and staff was responsive by email to help with coordination. "

"Excellent suites, staff, and mountain access. Parking was clunky, and the bar needed better options for drinks and mixers since it’s a very western traveler appeal. Nespresso in rooms is a great touch and loved having washer dryer in room. Noone was in the onsen with me the entire 5 day stay. Would definitely come back and stay!!! "

"Staff were amazing, room and view was great. Facilities also great."

"The outdoor bath was incredibly relaxing, the staff was welcoming and polite, and I would definitely stay here again"

"Room was very clean, Staff super friendly and helpful, facilities useful and location close to shuttle and resort"

"Bunks/rooms were bigger than expected, clean, secure, plenty of storage. Great community, good restaurant (slightly pricey, but with top 5 best bacon cheeseburger ever, and I know cheeseburgers well). Breakfast was very good and plenty of cals for hard skiing. Friendly staff. Other walkable izakaya and onsen nearby, you can crawl to Moiwa, or take bus/walk to Niseko United. Gate access between the 2 takes some experience. I'll be back."