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"Nice hotel but a little outdated, the bathroom was the least convenient/nice of all the hotels we visited in Japan and we could not control the AC/Heat, its controlled centrally and by whole floors, we only found that out while checking in. Overall, not bad for the price, but we stayed in better hotels for similar prices during this trip. "

"I already miss it. This hotel is in a great location. So quiet yet surrounded by gems of bakeries, restaurants, and a short walk to the river walkway. The free water was very much appreciated. The staff cares a lot and were responsive, friendly, and kind. Incredibly professional. I would stay here again. It’s impeccably clean. The only shortfall is the laundry. I don’t think the machines are well-maintained, and the laundry smelled weird. Fortunately there’s a very clean and well rated laundromat nearby. "

"It was okay! Staff was polite and helpful! Room was very clean! "

"The customer service is on point."

"Spacious, clean room in a good location "

"Na"

"I want to specially mention a front desk staff, Ms Watanabe, who helped to handle our luggage and check-in processes. She spoke very fluent English and served us professionally with a smile on her face."

"Yes"

"This place is huge and felt very overwhelming. The breakfast wasn’t cleverly good. I would stick to 7 eleven and it took forever to get up or down sometimes as the place was so big! The onsen was nice and the location was ok. "