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“The room was not clean. There was a stain on the bedspread. Outside on the balcony, the armchair was torn and there was no cover for it, so I couldn’t sit on it. The chairs outside were also very dirty, and there was a terrible smell on the balcony. The table outside was broken. Inside, there was also a problem with the toilet—every time I used it and came out, water would be left all over the floor.”

“My stay at Kempinski Hotel was a complete contrast to my previous experience elsewhere. From the moment I arrived, the level of professionalism, hospitality, cleanliness, and organization was noticeable. The internet connection was stable and reliable, which was extremely important for me as I was handling remote work and attending online business meetings during my stay. I was finally able to work comfortably without interruptions or stress. The staff were respectful, attentive, and……

“Logo with 5 stars, but not a 5 stars hotel.”

“As for the room , pretty old special the bathroom, The tv in the room has very limited channels. The food and drinks so overpriced, cup of coffee cost 6$ ”

“There was no hot water at night I didn’t use the bathtub because after 20.00 it was cold water. ”

“It was very clean and spacious room”

“Great service”

“I booked a two-week stay at JMR through Expedia expecting the level of quality and hospitality the resort was once known for. Unfortunately, the experience was extremely disappointing and far below expectations. It honestly feels like the property is being operated under very different management, with a noticeable decline in service, maintenance, organization, and guest care. During my stay, there were repeated nighttime power outages, unpleasant garbage odors, poorly maintained facilities,……

“Everything was good, excellent service, cleanliness and nice atmosphere.”

“Very friendly place, felt safe and welcome the whole time. Would recommend to anyone looking for a quiet place with a good atmosphere and good company. ”

“Staff very welcoming and helpful. Room were very clean. Quick cleaning and ironing service. Lots of good restaurants around. Very hype area. Highly recommended ”

“Great service from minute one on the reception Clean Cozy Comfortable Affordable Safe and quiet area”