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Reviews of The Quays

3 out of 5
The Quays
Crow Lane, Little Billing, Northampton, England

Reviews

8.8

Excellent

Rating 10 - Excellent. 18 out of 31 reviews" "
Rating 8 - Good. 9 out of 31 reviews" "
Rating 6 - Okay. 3 out of 31 reviews" "
Rating 4 - Poor. 0 out of 31 reviews" "
Rating 2 - Terrible. 1 out of 31 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

9.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Special thank you to Trish, Julia and Alicia who made our stay at The Quays a memorable one.
Stayed 2 nights in Apr 2024
Response from Team Quays on 29 Apr 2024
Hi Christine, thankyou for your kind words and sharing your experience with us.

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
If you like Premier Inn it’s more of the same. Decent stay, clean, quiet and comfortable.
Stayed 1 night in Mar 2024
Response from Team Quays on 1 Apr 2024
Thank you for your review.

10/10 Excellent

mark

Liked: Cleanliness, property conditions & facilities
Nice and clean but a bit out of the way
Stayed 1 night in Feb 2024
Response from Team Quays on 1 Apr 2024
Hi Mark, thank you for review.

10/10 Excellent

Darrell

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great business trip for a 4 night stay, lovely receptionist on check in. Good value food and drinks in the bar next door. Will definitely stay again when in the area
Stayed 4 nights in Feb 2024
Response from Team Quays on 26 Feb 2024
Hi Darrell, thankyou for your review, it was a lovely read. Look forward to seeing you on your next stay.

8/10 Good

Nicola

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely comfy rooms.
Very comfy room and pleasant welcoming decor. I had to swap rooms on arrival due to an issue with the toilet but the issue was resolved without any fuss. A great nights sleep. Thanks
Stayed 1 night in Jan 2024
Response from Team Quays on 26 Feb 2024
Hi Nicola, thankyou for writing us a review and glad you enjoyed your stay.Look forward to seeing you on your next stay.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Team Quays on 26 Feb 2024
Thankyou for leaving us a 10/10 rating.

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are amazing.
Had a great stay. Rooms are comfy. Food in the restaurant was good an inexpensive. Staff were so friendly and helpful, really made it a very pleasant stay.
Stayed 5 nights in Jan 2024
Response from The Quays on 27 Jan 2024
Thank you Kay, for your recent review and sharing your experience of your stay with us. We look forward to seeing you again soon.Team Quays

8/10 Good

Derrick

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good stay impossible to get an invoice
The hotel is great however nearly 1 month on and im still trying to get an invoice. It really should not be this difficult to get this Gave them my email when i checked out, and again when contacting them but nothing
Stayed 1 night in Jan 2024
Response from Team Quays on 26 Feb 2024
Thank you Derrick, hope now this has ben rectified.

8/10 Good

Stuart

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Team Quays on 25 Jan 2024
Hi Stuart, thank you for leaving us a review.Hope to see you again soon.Team Quays

8/10 Good

Duncan

Business traveller
Liked: Staff & service
Stayed 1 night in Jan 2024
Response from Team Quays on 25 Jan 2024
Hi Stuart, thank you for leaving us a review.Hope to see you again soon.Team Quays

8/10 Good

Gary

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Team Quays on 25 Jan 2024
Hi Stuart, thank you for leaving us a review.Hope to see you again soon.Team Quays

10/10 Excellent

Alan

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Team Quays on 1 Jan 2024
Thank you for recent score. hope to see you again soon.

6/10 Okay

Jessica

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Team Quays on 1 Jan 2024
Hi there Jessica, thank you for leaving us a score, is there any thing we could do better to make it 10/10 score

10/10 Excellent

NICHOLAS

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms very comfortable
Stayed 1 night in Nov 2023
Response from Team Quays on 1 Jan 2024
Thank Nicolas for leaving us a score of 5/5

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Elisha on 18 Nov 2023
Thank you for the high rating! We hope to see you again soon!