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"Staff was excellent and very helpful. Breakfast was wonderful and Wi-Fi very good - no problems with bandwidth."

"First room we were allocated was disgustingly filthy, muld on bathroom wall and floor, peeling ceramic coating on sink ,no sink plug. Carpet stained and bedsheets dis not look to have been changed . On speaking to reception, we were given an alternative room, which was only marginally better Toilet was cracked and coming away from the wall . You can no longer book the complimentary shuttle, it's first come, first served, which results in a chaotic process and long waits Would we stay again? Never in a million years!"

"Good location. Rooms are tired."

"Hotel has great location, in the heart of downtown. You can walk around and there are plenty of restaurants around. Rooms small but clean and comfortable. Staff very friendly and the breakfast was excellent! . Highly recommend this hotel if you are visiting Dublin."

"Location was excellent. Very close to Victoria street. Great access to the castle, royal mile and restaurants in Grassmarket. Room was just okay, the floor was so loud you could hear everyone walking by and if your partner went to the restroom. The shower had a small glass half door so water got all over the floor when taking a shower. The pool and sauna was a nice add. The room view I purchased didn’t look like the picture. Had very large windows and the room we had just had one smaller window, you could see the castle just not as pictured in the room we were given. You can’t control the temperature of the room so that was a downside. They provide a small fan but sometimes it got really hot. Didn’t eat at the hotel so no opinions of the options. "

"Clean, shuttle"

"Hotel is in a great location restaurants, theme park and shopping centre close by. One the bus route from the airport so easy to get to. Room was a good size and was clean but did not feel very fresh. Terrible drainage issues in shower which resulted in a room change. New room was fresher but unfortunately the drainage issue was not resolved. Anytime someone used their bathroom our bathroom would smell. We resorted to covering the drain when not in use to reduce the smell. Breakfast selection was lovely, lots of choice for everyone and things were replenished quickly. Staff were very nice throughout our staff but we would not return or recommend. Our final days of our trip were noisy and chaotic due to the hotel being overrun with children on a soccer camp. There was nowhere to escape in the communal areas, the lifts were constantly blocked due and the breakfast hall was super busy. I personally felt that it would have been better if one of the breakfast rooms was assigned to the soccer camp and normal residents could use the second room. I reached out to the hotel after our stay but had no response and had to go through hotels.com to resolve my complaint. If you are seeking a hotel with a spa facility then I would recommend Jaczy which has a fun vibe whilst maintaining a level of relaxing. "

"Our room was clean, we had a great view and staff were incredibly helpful and friendly. Plus it's well connected for public transport and exploring Copenhagen. We really enjoyed our stay here"

"Excellent location across the Thames from Westminster and Big Ben. Located near Waterloo station for easy access to the Underground."