Northern Panhandle Spa Hotel

"We were very disappointed with the cleanliness of this hotel, the staff, and the breakfast. We checked in at 1 am after driving 6 hours from PA. We requested a handicapped accessible room, which we got. The room looked okay until I walked into the bathroom. The tile floor had dried urine all over it, like someone didn't bother to use the toilet! Granted, there were clean towels available, which I ended up putting all over the floor so we wouldn't walk on the urine. It boggles my mind how housekeeping did not bother to clean this room before we checked in!! I was not about to trouble the young lady at the desk at 1 am to switch our room since we were leaving in the morning. We were tired and just wanted to sleep. The bed appeared to have fresh linens ( or so I hoped ) I was so upset, I barely slept hoping there were no bugs in the room! In the morning, we quickly showered, again, trying to not walk on the floor!! To add insult to injury, the breakfast buffet was a mess and looked like it was from the day before. When we turned in the key, no one was at the desk. Several staff members were in the office chatting. I never leave these types of reviews, but I was very disappointed in the quality of this property. We travel several times a year to Kentucky, and find Bridgeport/Clarksburg a perfect half way point. Needless to say, we will not stay at Wingate in the future!"

"Love the place. But, our room was filthy. Trash and dirty sock under the bed. Alot of dust under the microwave. The room had not been vaccumed. I was extremely disappointed."

"Hotel starting to show wear and tear. Clean nice staff we like location fits our needs. We have stayed here quite a few times. Reasonablely priced withclose restaurants."

"Excellent hotel stay"

"$340 for 1 night is absolutely sickening, for that price you would expect a 5 star hotel, never again."

"Breakfast was not great"

"I will start with the positive. We got massages and the spa was nice. The massages were good. The steakhouse was wonderful and the manager there, the waitress and the staff throughout Oglebay were really good. Now for the not so good: We were there for our 40th anniversary, which they had in their system, but we were given a room in one of the lodge wings that only had a view of the wall belonging to the next building of rooms. Most of the rooms in our section had balconies you could go out on and had views. Not ours. Took some of the specialness of going there for our anniversary away and we spent alot there with the massages, the room, the steak house and drinks. You would think we would have been given a better view. The zoo was closed and there are no longer deer roaming about. We used to love watching them when we went for the holiday season. The gift shops had a lot less to offer and the one in the actual lodge has been condensed with a coffee shop and is way smaller than it used to be. I have been here during the holidays and would recommend going there at that time, not any other time. Unless you are a golfer. There is a crazy hilly golf course you might appreciate."