You cannot go round with the Maids Head when visiting Norwich. Brilliant location, great staff, convenient parking and loads of history. A+++++++++++++
Neil
2025 年 7 月入住 3 晚
10/10 超赞
Karen
与配偶出行
2025 年 7 月 13 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The hotel was totally unique.
Our room was excellent with all the mod cons one would expect to see in a hotel room.
The communal areas were very inviting. The breakfast was very good offering a bit of everything.
All the staff we had dealings with were very helpful and pleasant.
The hotel is situated in a prime position right by the cathedral. The castle, museum, shopping and restaurants and bars are all within walking distance.
I would definitely recommend this hotel.
Karen
2025 年 7 月入住 2 晚
8/10 还可以
Peggy
2025 年 7 月 6 日
Peggy
2025 年 5 月入住 4 晚
10/10 超赞
Brian,Alliston
2025 年 6 月 18 日
满意:住宿条件和设施,服务设施
I was thoroughly enchanted by this hotel, old in history, but modern staff and service. The friendliness of the staff was truly appreciated. The opportunity to rest and socialize in a building of such historical warmth was truly a pleasure.
Brian Gordon Sinclair
Playwright
Brian
2025 年 6 月入住 6 晚
10/10 超赞
William
与家人出行
2025 年 6 月 11 日
满意:清洁度、服务设施、住宿条件和设施
Fifth stay at the Maids Head and enjoyed every one. Rooms charming and comfortable, staff very friendly and extremely helpful. If staying in Norwich would never consider anywhere else.
William
2025 年 6 月入住 1 晚
10/10 超赞
Suzanne
团体旅客
2025 年 6 月 10 日
满意:员工和服务、服务设施、住宿条件和设施
Excellent location, nice friendly staff,
Suzanne
2025 年 5 月入住 1 晚
10/10 超赞
Adrianne
与配偶出行
2025 年 6 月 7 日
满意:清洁度、服务设施、住宿条件和设施
Absolutely amazing hotel. From arrival to departure the experience is exceptional. Such a relaxing time spent over a couple of days. Staff are friendly, professional and efficient without being intrusive. Rooms, food and service impeccable. The courtesy tour in a Bentley is an added bonus. There is a selection of comfortable areas to relax within the hotel community areas as well as a charming little pub worth a visit within the site.
Adrianne
2025 年 6 月入住 2 晚
10/10 超赞
Julie
与配偶出行
2025 年 6 月 4 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great location, staff and amenities. Hotel is beautiful and very well maintained.
Julie
2025 年 6 月入住 2 晚
8/10 还可以
Alistair
2025 年 6 月 4 日
Alistair
2025 年 6 月入住 1 晚
4/10 很差
JU YING,Vancouver
与家人出行
2025 年 6 月 2 日
满意:服务设施,清洁度
The establishment was aged yet well refurbished. The staffs were professional, welcoming, and polite. The dining hall was said to be from the 14th century, yet it has been renovated to be classy and did not feel aged at all. Furthermore, the property is located right next to the Cathedral and Elm Hill, making easy visits around the city (although the entire city is very walkable).
Unfortunately, the room I stayed at in the hotel had one of the most uncomfortable beds I had ever experienced. The mattress seems to be of innerspring and completely collapsed on either side to the point where on several occasions I would almost fell off from the bed.
Everything else in the room was satisfactory, and we also had a decent breakfast. However the poor experience from the flawed mattress impacting my rest cannot justify the otherwise satisfactory experience.
JU YING
2025 年 5 月入住 1 晚
8/10 还可以
Brian,Chingford
商务旅客
2025 年 5 月 29 日
满意:服务设施
There is a lot of history regarding this centrally located hotel in Norwich.
Brian
2025 年 5 月入住 1 晚
10/10 超赞
Daniel
与配偶出行
2025 年 5 月 26 日
满意:清洁度、服务设施、住宿条件和设施
We had a tour of the city in the vintage Bentley with Sophie the driver who was just lovely. We will definitely be coming back.
Daniel
2025 年 5 月入住 1 晚
8/10 还可以
Elissa
与家人出行
2025 年 5 月 24 日
满意:住宿条件和设施,清洁度
The maids tale was very good. We loved the breakfast. Rooms and location were very good. One setback was we could hear the activities and snoring from the next room beside us.
Elissa
2025 年 5 月入住 2 晚
4/10 很差
John
2025 年 5 月 21 日
不满意:住宿条件和设施,清洁度
Old in every way
Terrible room accessed via multiple staircases
Good buffet breakfast
John
2025 年 5 月入住 1 晚
8/10 还可以
Jim
2025 年 5 月 21 日
满意:清洁度、员工和服务、住宿条件和设施
Jim
2025 年 5 月入住 1 晚
8/10 还可以
Lorraine
2025 年 5 月 20 日
满意:清洁度、员工和服务、住宿条件和设施
As always , the hotel is wonderful.
The only downside I found is the little extra's or no longer available (for example - Toiletries are no longer given in the rooms). These little extra made the whole stay more special.
Lorraine
2025 年 5 月入住 4 晚
10/10 超赞
Edward
与配偶出行
2025 年 5 月 19 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very clean hotel, reasonably priced. Delicious food for breakfast, and very helpful people at the reception desk.
Edward
2025 年 5 月入住 1 晚
6/10 一般
Jennifer
2025 年 5 月 18 日
满意:清洁度、员工和服务、住宿条件和设施
Jennifer
2025 年 5 月入住 1 晚
2/10 糟糕
Lucy
2025 年 5 月 16 日
Lucy
2025 年 5 月入住 1 晚
8/10 还可以
Andrea
商务旅客
2025 年 5 月 16 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff were very good if anything was wrong. It is in a perfect location and double rooms are a good size.
More toiletries, larger TVs and making sure there are decaf drink options in every room - neither of the rooms I had were given decaf teabags would have upgraded scores to excellent.