2/10 糟糕
Jamie B.
2025 年 11 月 30 日
满意：清洁度
Do not stay here! Freezing cold and unkind host. One of the worst vacation rental experiences I've had out of many. The space was freezing from the moment we arrived and never warmed up, even with the heat turned up. This very old mill is not properly retrofitted to stay warm. There is no insulation under the floors, no heat in the bathroom, and holes in the floorboards that open straight to the space below. Most of the baseboard heaters did not work.The host will reply to this review to say we didn't contact her, but after arriving later than expected, we kept giving the heating system time to work, thinking it was just old and slow, and we did not want a late-night intrusion into our space. But by the morning (when we woke up freezing and checked out after a brief one-night stay, thank goodness) it was 100% clear that the space was insufficiently heated.Afterward, I asked for a very modest refund, and the host refused. Shockingly, she blamed the situation on us (“user error,”) despite the heating controls being extremely basic sliders that no one could misuse. Her response was dismissive and unprofessional. She took no responsibility for a big obvious problem.Anyone considering staying here should know that the mill may be intolerably cold and that the host doesn't care about doing what's right. I would never stay here again.The broken heating system also sounded two deafening alarms in the middle of the night, waking us up in a panic.
Jamie B.
2025 年 11 月入住 1 晚
