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「The property was great. The only problem being the television only had YouTube.」

「Very beautiful and clean room. Excellent location next to a shopping mall. Loved the sauna and whirlpool!」

「I definitely will be returning. It’s a beautiful hotel in a beautiful city」

「A」

「They allowed us early check in at 8am. Good hardware and software 」

「Room was clean. Good room service. Nice location not too far from the mosque and museums. Also a nice brisk walk to get to the attractions across the Ishim River. There are some decent restaurants and cafes not too far away. No issues that would cause me to rate this place any lower than 5 stars. Thanks!」

「Great Service! Staff is very helpful and polite. Large rooms and convenient floor plan. Close to everything. Property has spa, pool and restaurant with great food.」

「Clean and spacious room. Great breakfast selection that changes everyday (including typical Kazakh snacks), though the hot foods are lukewarm at best. The room temperature was hard to control: the heating was too much and there is no way to turn it off. We had to use the air conditioner in October to bring the temperature down. Beware: the indoor pool is not included in the reservation unless your room level is high enough. This was not at all indicated in the reservation.」

「Excellent hotel and very convenient」

「Very nice and helpful staff members, beautiful and very spacious rooms. Amazing breakfast.」