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关于坎贝尔堡 - 橡树林智选假日酒店 - IHG 旗下酒店的点评

2.5 out of 5
坎贝尔堡 - 橡树林智选假日酒店 - IHG 旗下酒店
12759 Fort Campbell Blvd, Oak Grove, KY

点评

8.8

超赞

10 分 - 超赞。303 条好评，共有 520 条点评" "
8 分 - 还可以。128 条好评，共有 520 条点评" "
6 分 - 一般。49 条好评，共有 520 条点评" "
4 分 - 很差。27 条好评，共有 520 条点评" "
2 分 - 糟糕。13 条好评，共有 520 条点评" "

8.8/10

清洁度

9.0/10

员工和服务

8.6/10

服务设施

8.6/10

住宿条件和设施

9.0/10

环保

点评

10/10 超赞

Debbie

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Everything was excellent!
2024 年 5 月入住 2 晚

8/10 还可以

Kathleen

与家人出行
满意：清洁度、服务设施、住宿条件和设施
Fairly clean room. Excellent breakfast. Did not get our room cleaned or towels replaced on our third night.
2024 年 5 月入住 3 晚

4/10 很差

Stephanie

2024 年 5 月入住 1 晚

4/10 很差

Kristina

与家人出行
满意：员工和服务
不满意：服务设施，清洁度
Refrigerator did not work. Phone to call front desk did not work.
2024 年 4 月入住 1 晚

10/10 超赞

DENNIS

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚

8/10 还可以

Jeffrey

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very small bathroom and only 1 elevator
2024 年 3 月入住 1 晚

6/10 一般

Anton

满意：员工和服务，清洁度
Just okay.
It was okay, not great, not terrible, just kind of average. The bathroom is very small, kind of a weird bathroom set up…you open the entry door right into the bathroom sink area. Found a baby roach, not too happy about that. Some minor mold in the shower.
2024 年 2 月入住 1 晚

10/10 超赞

Justin

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Always clean, decent free breakfast. Sometimes decent free dinner Monday through Thursday.
2024 年 2 月入住 2 晚

10/10 超赞

Carlos，ANTIOCH

满意：员工和服务，清洁度
2024 年 2 月入住 1 晚

2/10 糟糕

Haley

满意：住宿条件和设施，清洁度
不满意：员工和服务
I could hear everything in the room above mine. The front desk would not answer the phone at all.
2024 年 2 月入住 1 晚

10/10 超赞

Betty

满意：服务设施
Great place to stay!! Nice and Clean!!
2024 年 2 月入住 2 晚

8/10 还可以

Reginald

满意：清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 2 晚

10/10 超赞

Julie，Nowata

满意：清洁度、员工和服务、住宿条件和设施
Excellent service, breakfast was hot and fresh, very clean!!
2024 年 1 月入住 2 晚

10/10 超赞

Kwame

2024 年 1 月入住 1 晚

10/10 超赞

Bruce

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice place
As good as you could expect. Clean, quiet, and comfortable.
2023 年 12 月入住 1 晚

8/10 还可以

Jennifer

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 12 月入住 1 晚

10/10 超赞

Connie

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Only thing I did not like was only one elevator
2023 年 11 月入住 1 晚

10/10 超赞

Sangwey

2023 年 11 月入住 1 晚

10/10 超赞

Joshua

2023 年 11 月入住 1 晚

10/10 超赞

真实旅客

与家人出行
We loved staying at the Holiday Inn Express for our son’s return from deployment. The staff was very welcoming, and the hotel was conveniently located close to the base. We’ll definitely stay there again.
2023 年 11 月入住 1 晚

10/10 超赞

Harvey

满意：清洁度、员工和服务、住宿条件和设施
Clean, affordable, good for breakfast was great, staff was soo friendly and helpful, made the stay extra nice. Thanks so much
2023 年 10 月入住 1 晚

10/10 超赞

Carol

满意：清洁度、员工和服务、住宿条件和设施
2023 年 10 月入住 1 晚

10/10 超赞

jose

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 9 月入住 8 晚

10/10 超赞

真实旅客

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 2 晚

10/10 超赞

Bradley，huntsville

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very clean and nice hotel.
2023 年 9 月入住 2 晚

10/10 超赞

William

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
.
2023 年 9 月入住 1 晚

10/10 超赞

Rebecca

满意：清洁度、住宿条件和设施、客房舒适度
Excellent!!!!!
Great place to stay. Due to a family emergency I found myself driving solo in the late evening. I needed a place to stay and I am so grateful I chose this location. Excellent customer service,great safe location,clean rooms and wonderful breakfast.
2023 年 9 月入住 1 晚

10/10 超赞

Jongil

2023 年 9 月入住 1 晚

10/10 超赞

Carlo

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Moment we walked in our room, the room does smell clean and looks clean. However the tub doesn’t drain well.
2023 年 9 月入住 1 晚

10/10 超赞

LaTasha

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Hotel was clean, bed was a little uncomfortable though. Customer service was excellent.
2023 年 9 月入住 1 晚

10/10 超赞

Randall

满意：清洁度、员工和服务、住宿条件和设施
2023 年 8 月入住 3 晚

8/10 还可以

michael

与配偶出行
满意：员工和服务
不满意：服务设施，清洁度
A good hotel for the price. Many things need updated but not so bad that it feels old. The room was dirty, as most hotels are. Pool area is acceptable however there were no towels when we went, there are no pool toys provided, and there is no hot tub. The pool is also not heated but it is in a solarium. Breakfast is a typical bottom barrel breakfast and your better off going to McDonalds and getting a McGriddle. Dry eggs, hard sausage, standard cereal and prepackaged muffins do not a yummy breakfast make. Also, the main part of thier breakfast, the pancake maker, was broken and in desperate need of being cleaned. I would not have eatin a pancake off that belt even if it was working properly. Bottom line, its a 4/10 hotel and u get what u pay for. Poor cleanliness, poor food, poor amenities, and old appliances/everything makes this hotelless then perfect. Its a Holiday though, not an Embassy Suites.
2023 年 8 月入住 1 晚

10/10 超赞

Justin

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 8 月入住 2 晚

8/10 还可以

Gary

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 8 月入住 1 晚

10/10 超赞

Ana

满意：清洁度、员工和服务、住宿条件和设施
2023 年 8 月入住 1 晚

10/10 超赞

Steve

满意：清洁度、员工和服务、住宿条件和设施
Comfortable stay, clean and nice staff.
2023 年 7 月入住 2 晚

4/10 很差

Nicole

2023 年 7 月入住 1 晚

10/10 超赞

Geoffrey

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 7 月入住 1 晚

2/10 糟糕

Jeff

与家人出行
This was crap!!
Don't know how the hotel was. We had car trouble and didn't make it there. Called to try and cancel and they did not have me listed w/ a reservation anyway. Contacted HOTELS.com through the website and they had no reservation for me either. Never got to talk to an agent. Just the CHAT screen. AND THEN, $172 showed up on my credit card this morning.
2023 年 7 月入住 1 晚

8/10 还可以

Robert

与家人出行
不满意：员工和服务，清洁度
Room needs updating — great breakfast — but that’s all I can recommend
2023 年 6 月入住 1 晚

8/10 还可以

Laise

2023 年 6 月入住 1 晚

10/10 超赞

John

满意：清洁度、员工和服务、住宿条件和设施
Excellent.
2023 年 6 月入住 1 晚

10/10 超赞

Tiffany

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
I loved everything about the whole experience, I can't complain about anything
2023 年 6 月入住 2 晚

10/10 超赞

Ivan J.

满意：清洁度、员工和服务、住宿条件和设施
Close to the casino
2023 年 6 月入住 1 晚

10/10 超赞

PIKULTIP

满意：住宿条件和设施，员工和服务
I like everything about this hotel
2023 年 6 月入住 1 晚

10/10 超赞

Roger

满意：清洁度、员工和服务、住宿条件和设施
Very clean and great customer service
2023 年 6 月入住 1 晚

10/10 超赞

Bridget

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
This hotel was clean and felt safe. The front desk staff was very friendly and eager to please. Hotel is close to Fort Campbell and Interstate 24. Breakfast was sufficient. The bathroom was small, but the sink was outside the bathroom with a large counter space and lots of outlets. Beds were comfortable, lamps were easy to operate, provided good lighting, and had outlets. The wall outlet by the bedside stand was easy to access.
2023 年 5 月入住 2 晚

4/10 很差

Julie

与家人出行
不满意：员工和服务、住宿条件和设施、客房舒适度
Never again
This hotel is so rundown and not in the greatest spot. We stayed here twice, a week a part. The first time we checked in, there were police in the lobby talking to a guest about someone breaking into his vehicle. The hotel clerk acted like everything was completely normal. The second time we checked in I had to wait at the front desk for 20 minutes for someone to come and check me in. No apology for the wait or an explanation. The rooms during both stays looked like someone had punched large holes all over the walls and then they patched them up, very badly. The beds were so terrible, they felt like cardboard with very thin paper on top. I stay at holiday inn's pretty regularly, this was nothing like I have ever experienced before. I would not recommend.
2023 年 4 月入住 1 晚

8/10 还可以

Julie

2023 年 4 月入住 1 晚

6/10 一般

Liliana

满意：清洁度、服务设施、住宿条件和设施
2023 年 4 月入住 5 晚