Ocean Ridge Beach Hotel

"The hot tub wasn't working. Our telephone was broken and had to be replaced. We were told that there's a kitchenette. There wasn't. "

"My check in was terrible. We were not greeted. The front desk staff member had absolutely no customer service and his tag said that he was a manager. He was very short and simply told us to "tap, swipe, or insert here" with out explaining what he was charging us for (incidentals). It was very disappointing for our initial encounter at the hotel to be so unpleasant by a manager. He gave us no sort of orientation on the property at all or told us where anything was. Other staff on site were very friendly and courteous. The food at the on site restaurant was over priced for the value. The Caribbean nachos were disgusting. The service from the other staff was good. The room is very noisy as well as the bed but I did sleep comfortably. We were placed in an adjoining room and you could hear right through the door."

"Breakfast was great! "

"Very dirty room, hair on bathroom floor, cabinet in bathroom shredding onto the floor because of moisture/mold, they advertise elevators but there aren't any"

"Everyone was nice and easy to deal with. Room was nice and came with everything that was needed "

"I canceled because i have chemical intolerance and the cleaning and scents made me react. No real knowledge of anything else"

"Room was clean however doors to outside do not seal allowing bugs and lizards to enter rooms from outside- this is not acceptable Counter tops are cracked and broken Doors to bathroom broken, room was changed for this complaint Breakfast was decent Pool area is dirty, chairs were dirty, pool was dirty with multiple types of debris, hot tub water was merky and not clear Elevators were filthy and buttons broken no inspection sign on one of them Needs updated for the price being charged Old motel converted "

"seats in both at lunch were too low relative to table"

"The breakfast buffet was excellent "