Florida Beach Hotel

"Everything was good"

"The staff is awesome and the rooms were very clean. We love staying at Dockside and plan on coming back."

"I will definitely be back so nice and clean , great friendly and helpful staff . Lazy river and kids pool were well kept lots of lounge chairs and space very close to a main strip with food and activities."

"After a wonderful 4-day stay at the Gaylord Palms, we couldn’t extend our time there and needed a new place strategically located in the middle of our planned travels. Price wasn’t an issue for us, but we were pleasantly surprised by the lower cost here. Unfortunately, that’s where the pleasant surprises ended. Westgate Lakes is essentially an apartment complex converted into a resort, and it shows. The initial presentation is nice, but once you look closer, you notice builder-grade doors and cheap materials throughout. When we got to our room, things went downhill fast: plumbing issues, no water pressure, and a missing handheld shower wand. There were no full-size mirrors, and despite specifically requesting a quiet location, the noise continued until 1:00 a.m. Honestly, the whole place felt sketchy at best. Cleanliness was a real problem. The hallways were dirty, and there were dirty diapers and food left on the steps leading into our room. There were plenty of other issues, but the bottom line is we will never stay here again. For some, the low price might outweigh these problems—but not for us. "

"I had an older room but it was clean The Island resort was exceptionally nice"

"First of all when I arrived to the location, there was a big pool water in the kitchen. I cleaned it up no biggie then I went to get ice from the refrigerator and the ice was not working. I tried calling maintenance. I tried calling front desk. I tried for my cell phone to call the resort no one ever picked up the phone. Second day fire alarm went off I called over six times to the front desk and no one ever picked up. I love this resort and I’ve been staying here for over five years, but the lack of staff has made a big impact on my experience this last day. Stayed. Top of this the waterpark did not open for the entire weekend. That’s one of the main reasons I stay there so my kids can enjoy the waterpark and I was not told fire that the waterfront was going to be closed. This really affected my experience since I am a mom and the waterpark is one of the main reasons I stay at this property. I feel was very unfair that the waterpark was closed and I was not told in advance.."

"Enjoyed shuttle. Felt pools overcrowded and expensive for amenities."

"The air conditioner did not work properly. No matter what we set it to at night, it jumped back to 72 degrees. I called the front desk around midnight and no one answered. Early in the morning it went to the temperature we'd set it for. Other members of our party had the same issue in their room. Otherwise, the room was great, and we enjoyed the resort."

"La atención fue buena pero las condiciones del hotel bastante viejitas las habitaciones no muy buenas la comida estaba buena en general precio y calidad no me parecen aceptables"