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Reviews of Motel 6 Odessa, TX - 2nd Street

2 out of 5
Motel 6 Odessa, TX - 2nd Street
1831 E. 2nd St., Odessa, TX

Reviews

7.6

Good

Rating 10 - Excellent. 146 out of 377 reviews" "
Rating 8 - Good. 112 out of 377 reviews" "
Rating 6 - Okay. 59 out of 377 reviews" "
Rating 4 - Poor. 12 out of 377 reviews" "
Rating 2 - Terrible. 48 out of 377 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Gloria

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property
Stayed 1 night in May 2024

10/10 Excellent

Jessica

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The room was spacious. The restroom as well as the room were clean
Stayed 1 night in May 2024
Response from Brand Experience Team on 21 May 2024
Hi Jessica,Thank you for the excellent review! We hope to see you soon.Lilith#Team6

2/10 Terrible

Keith

Disliked: Staff & service
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 17 May 2024
Hi Keith,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
…
Stayed 1 night in May 2024
Response from Brand Experience Team on 15 May 2024
Hi Christopher, Thank you for the perfect rating!Natalie #Team6

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 18 Apr 2024
Hi Allison,Thank you for the excellent review! Maz K.#Team6

8/10 Good

Jamie

Stayed 2 nights in Mar 2024

8/10 Good

Lou Ann

Liked: Cleanliness
Stayed 6 nights in Feb 2024

6/10 Okay

Tequlia

Stayed 1 night in Jan 2024
Response from Brand Experience Team on 23 Feb 2024
Hi Tequlia, We are glad you enjoyed your stay!Maz K.#Team6

10/10 Excellent

Orlando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 23 Feb 2024
Hi Orlando,Thank you for the excellent rating!! Maz K.#Team6

8/10 Good

Suzanne

Liked: Staff & service, property conditions & facilities
Trains are loud. Shower was too scary to use. But there was an actual table with TWO chairs. 5 stars for that and thankful for price
Stayed 1 night in Feb 2024

10/10 Excellent

Tahir

Stayed 1 night in Jan 2024
Response from Nancy Y. on 14 Feb 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

6/10 Okay

Brandon

Stayed 1 night in Feb 2024
Response from Nancy Y. on 14 Feb 2024
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Train passing by
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 30 Jan 2024
Hi Joe,Thank you for positively rating your stay!!Maz K.#Team6

2/10 Terrible

Marilyn

Stayed 1 night in Jan 2024

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Stephen

Stayed 1 night in Dec 2023

2/10 Terrible

Erica

Disliked: Cleanliness, staff & service, property conditions & facilities
Nd all my property was stolen from outside door while packing . Mng. Did not review camera on premises. Over 300 in personal things I purchase and clothing.
Stayed 1 night in Dec 2023
Response from Nancy Y. on 3 Jan 2024
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

8/10 Good

Robert, Corpus Christi

Stayed 2 nights in Dec 2023

10/10 Excellent

Brandy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

2/10 Terrible

Wilhelm

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Erik

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Extremely loud traffic/ trains at all hours
Roaring freight trains at all hours and four lane highway with trucks rolling by outside the window ensure you are unlikely to get any sleep in this place. Add a substandard room, and it is impossible to recommend this place to anyone looking for lodging.
Stayed 1 night in Dec 2023
Response from Nancy Y. on 21 Dec 2023
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6

10/10 Excellent

Anamaria

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cheap & good quality rooms! WiFi is great
Stayed 1 night in Nov 2023
Response from Nancy Y. on 5 Dec 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 Good

Jimmy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Craig

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023

8/10 Good

sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for the price
Everything was as advertized. Beds were comfortable, water was hot and linens were comfortable and clean. Very nice for the price.It was nice having a refrigerator and m,icvrowavbe.
Stayed 1 night in Oct 2023
Response from Brand Experience Team on 26 Oct 2023
Hi Traveler, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

8/10 Good

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Jason

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Great staff.. clean rooms.. good nights sleep, for a fair price…
Stayed 1 night in Sep 2023

6/10 Okay

Gilberto

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
It's allright
It's coo
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 13 Sept 2023
Hi Gilberto,Thank you for positively rating your stay!!Maz K.#Team6

10/10 Excellent

Presley

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Their a little bit racist and kiicked me out just because they didnt like how i had 5small bags with me m said i needed to leavebright afyerbi paod but it wasvstiillba great stay overall
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 13 Sept 2023
Hi Presley,We really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon.Maz K. #Team6

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Anamaria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good! Affordable!
Stayed 1 night in Aug 2023
Response from Brand Experience Team on 13 Sept 2023
Hi Anamaria,Thank you for the excellent review! Maz K.#Team6

2/10 Terrible

Marin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They have Bed Bugs!
Stayed 7 nights in Aug 2023
Response from Nancy Y. on 7 Sept 2023
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

2/10 Terrible

Barbara

Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is a joke. The people who run it are so rude. The lady at the front desk yelled at me multiple times. Motel 6 is known for being pet friendly. This lady told me that I had to keep my cats in kennels the entire time that they were there. The room itself wasn't very clean. There was only 1 pillow. There were prostitutes and tricks all over the property as well as drug dealers. I'll never stay here again nor recommend anyone else to either.
Stayed 1 night in Aug 2023
Response from Brand Experience Team on 23 Aug 2023
Hi Barbara,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

10/10 Excellent

sharon

Stayed 1 night in Aug 2023

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Noisy because of the railroad
Stayed 2 nights in Jul 2023

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is noisy cause the train
Stayed 2 nights in Jul 2023
Response from Brand Experience Team on 8 Aug 2023
Hi Fernando,We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Lilith #Team6

2/10 Terrible

Alexandra

Travelled with family
Disliked: Staff & service, room comfort
I will NEVER recommend anyone especially with kids to stay here !! My husband took a little while to pick us up and she tried to throw me & my child out no consideration that it was over 106 degrees outside !! The lady in the front office is very aggressive & rude she came at me and my 2 year old saying she don’t care about us they just care about their money smh then her son or nephew mid 20s comes out and starts harassing us too to the point I had to lock my self in the room & call law enforcement! Yes it’s cheap but the service is disgusting Good luck !
Stayed 3 nights in Jul 2023
Response from Brand Experience Team on 8 Aug 2023
Hi Alexandra,We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Lilith#Team6

8/10 Good

Eugene e

Liked: Cleanliness, staff & service, property conditions & facilities
Out skirts of major cities
Stayed 1 night in Jul 2023
Response from Brand Experience Team on 27 Jul 2023
Hi Eugene, Thank you so much for taking the time to leave us a positive rating - it's much appreciated! Kaur J. #team6

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
There was a hole in the window and it kept letting hot air in the room. There was still trash on the floor and trash cans. There was only half a roll of toilet paper
Stayed 2 nights in Jun 2023
Response from Brand Experience Team on 12 Jul 2023
Hi Traveler, Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again. Maz K. #Team6

8/10 Good

Clint

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
And the only negative I had was the bed was a springy mattress in my bathroom window did not have a curtain Starbucks is right down the street and Walmart and everything else is 4 miles away
Stayed 2 nights in Jun 2023
Response from Nancy Y. on 5 Jul 2023
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Nancy Y. #Team6

10/10 Excellent

ARTHUR HENRY

Liked: Cleanliness, staff & service, property conditions & facilities
Good room, good/caring staff
Stayed 4 nights in Jun 2023

6/10 Okay

Delia, Fort Stockton

Travelled with partner
Shower had dental floss on the wall. Shows how well they clean
Stayed 1 night in May 2023
Response from Nancy Y. on 15 Jun 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

Roger

Liked: Staff & service, room comfort
Road trip
Check in was the easiest I’ve ever had at a motel!
Stayed 1 night in May 2023
Response from Brand Experience Team on 6 Jun 2023
Hi Roger,Thank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

4/10 Poor

Emilio

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
During my stay for 5 nights, 3 of those nights I wasn't able to get into my room with my key. Luckily the staff was able to help every time. The first day of my stay, the toilet must have been clogged from a previous stay and wouldn't flush. Staff was able to quickly fix the issue though. The shower didn't have hot water in room 205. I didnt bring the issue up since i usually take cold showers, however it should be fixed for the next guest.
Stayed 5 nights in May 2023
Response from Brand Experience Team on 31 May 2023
Hi Emilio, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Maz K. #Team6

10/10 Excellent

Michael

Stayed 3 nights in May 2023

8/10 Good

Eric

Liked: Cleanliness, staff & service, room comfort
Disappointing stay
The toilet seat dangerously loose. Should have booked a room with accessible shower, as the slippery tub, absent any handholds, was too risky for either of us use. A little noisy. Surprised to find the passing freight trains less irritating than street noise and guests showing off loud pipes on their cars and trucks.
Stayed 1 night in May 2023
Response from Nancy Y. on 23 May 2023
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Nancy Y. #Team6

6/10 Okay

Sherie

Liked: Staff & service
My husband has stayed in many Motel 6’s and this one did not rate in the top 20. We found a dirty sock on the bed, coins on the table (why?), an Allen wrench, and some sandpaper on the table. But, the bed linens and towels were clean (although pretty much threadbare). The toilet seat was also loose. We were told there was coffee available from 6-9 AM, but everything was still locked up when we left at 8:15 AM. Decent restaurants were several miles away. Definitely one of the older establishments for this chain.
Stayed 1 night in May 2023
Response from Nancy Y. on 23 May 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 Terrible

priscilla

Disliked: Cleanliness
Shower looked nasty non smoking room had cigarette burns on bed cover
Stayed 1 night in May 2023
Response from Brand Experience Team on 16 May 2023
Hi Priscilla,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 Excellent

Leonel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to find
Stayed 1 night in May 2023
Response from Brand Experience Team on 16 May 2023
Hi Leonel,Thank you for positively rating your stay!!Lilith#Team6

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023