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Reviews of Hotel Nikko Oita Oasis Tower

4 out of 5
Hotel Nikko Oita Oasis Tower
2-48 Takasagocho, Oita, Oita-ken

Reviews

9.0

Wonderful

Rating 10 - Excellent. 352 out of 635 reviews" "
Rating 8 - Good. 237 out of 635 reviews" "
Rating 6 - Okay. 28 out of 635 reviews" "
Rating 4 - Poor. 10 out of 635 reviews" "
Rating 2 - Terrible. 8 out of 635 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

cuong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at Nikko were courteous and helpful: room service is thorough; receptionists speak very good English. We would like to especially thank Bianca for her extra effort in helping us. Very happy with our stay.
Stayed 4 nights in Apr 2024
Response from Hotel Nikko Oita Oasistower on 3 May 2024
Thank you very much for your stay at our hotel.We are grateful for receiving a valuable evaluation.We will continue to promote better service in the future.We sincerely look forward to your next visit.

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from ホテル日航大分オアシスタワー on 3 May 2024
ご投稿頂き、誠に感謝申し上げます。

6/10 Okay

eve

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
The room was not a 4-star hotel
It was expensive
Stayed 2 nights in Nov 2023

10/10 Excellent

toshiko

Stayed 2 nights in Oct 2023

8/10 Good

Gary

Service is good.
Stayed 2 nights in Aug 2023

10/10 Excellent

Hazel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very accommodating, efficient and friendly.
Stayed 2 nights in May 2023

8/10 Good

Mong Whatt

Stayed 1 night in May 2023

10/10 Excellent

Toshinori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023

10/10 Excellent

Toshinori

Stayed 1 night in Jan 2023

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very good access to Oita Station and the shopping and eating area. The room was a bit small and we had trouble with the water pressure in the sink. Parking was a bit difficult if you plan to take your car out and return after 11PM.

6/10 Okay

Naoki

Business traveller
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
It was a pity quite a few facilities stay closed due to Covid.
Stayed 2 nights in Jun 2022

10/10 Excellent

masashi

Stayed 1 night in Mar 2022

8/10 Good

Pallavi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Staff!
The hotel staff was warm, friendly and courteous. Overall experience was pleasant and location wise very convenient. Breakfast at the hotel was highly disappointing because they recycled the food for three consecutive days with a facelift by changing the presentation utensils. Stew, Grilled Fish, Curry. This is worth mention in order to encourage the hotel management team to take appropriate actions. On a positive note the Covid precautions were extremely well managed. The Concierge too was helping and friendly.
Stayed 3 nights in Mar 2021

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 4 nights in Feb 2020

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything excelleng
Very good. Excellent service at reception. Great location. We ate in the French restaurant which was also good and nice views over the city. Definitely recommend this hotel for an overnight stop in Oita
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2019

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty big room and bathroom compared to a lot of hotels I've stayed in in Japan. Really friendly staff who spoke reasonable English (always a bonus). A very warm welcome every time we arrived.
Stayed 1 night in Oct 2019

10/10 Excellent

Siu Hung John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay with friendly staff and great location. Parking is convenient but a bit expensive.
Stayed 1 night in May 2019

4/10 Poor

Verified traveller

Stayed 3 nights in Apr 2019

8/10 Good

hock lim, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and clean hotel with good location.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great. Many places within walking distance to eat at. One negative factor, we had a car and it’ll cost ¥1500 for overnight parking.
Stayed 1 night in Feb 2019

10/10 Excellent

GENEVIEVE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel stay in Oita.
The location of the hotel is excellent. It was easy to find and surrounded by many eateries. Staff service was very attentive and friendly. Breakfast spread was good
Stayed 1 night in Dec 2018

10/10 Excellent

Alice Ching

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious room and good for value
Good location just opposite to the Main Street with lots of restaurants. Suggest to book breakfast as well as there is no Cafe open in the morning nearby. Parking is at the office building next to hotel. Limitation of entering and driving out from car park between 23:00 to 8:00.
Stayed 2 nights in Dec 2018

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
This maybe a new hotel so it has some weird smell that didn’t make me feel well. It was clean and fine otherwise. The breakfast was very nicely done. Staff spoke great English. The facility did not have an onsen, which was disappointing. The hotel also did not have a personal direct shuttle to the station to the bus. One needs to plan ahead for a taxi or a short walk to the shuttle.
Stayed 1 night in Dec 2018

8/10 Good

Julesfg, Utah, U.S.A.

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Nice hotel, staff and location. However the beds were horrible. Worst Western mattress you can imagine.
Stayed 1 night in Nov 2018

2/10 Terrible

Verified traveller

Stayed 1 night in Oct 2018

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

10/10 Excellent

Kazuhiko, San Jose, CA, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

10/10 Excellent

Yik Shun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As expected from Nikko Hotels. Great location, great service !
Stayed 1 night in Jul 2018

10/10 Excellent

Yang Jun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is value for money and the staff is very friendly.
Stayed 2 nights in May 2018

8/10 Good

Nee Geok

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Below the expectation given its name
10 min walk from Oita Station. Near shopping area. Only setback room a little bit old. No coffee in room. Had a higher expectation of Nikki Hotel Oasis Tower. That’s all.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Quality hotel
A quality hotel in a very convenient location. Lots of amenities in room. Front desk staff very helpful but be sure to hang the do not disturb sign on the door to avoid intrusions from the housekeeping staff.

6/10 Okay

Dave, Canada

Liked: Cleanliness, property conditions & facilities, room comfort
Ok facilities/uneven service. Don't come for the v
Having stayed in Nikko properties previously in Kyoto, Kanazawa, Osaka and Tokyo, the hotel facilities are consistent with the brand and visually impressive. The rooms lack some modern conveniences expected in 4-star hotels - especially not having sufficient outlets to charge electronics, let alone ones close to the beds. Service was uneven - first floor bar staff was very good; front desk was helpful but ineffective with our inquiries. For those looking for the view from this hotel, note that the hotel restricts customers from the top-floor without a reservation for the French restaurant - we came for drinks shortly after dinner service hours (restaurant clearly nowhere near capacity) and were turned away.
Stayed 1 night in Feb 2018

8/10 Good

Ben

Liked: Cleanliness, property conditions & facilities, room comfort
Ben
Very nice, large hotel with English speaking staff. Although the buffets are overpriced there is an option for western food and is very good
Stayed 1 night in Dec 2017

8/10 Good

youngzun

Liked: Cleanliness, room comfort
Disliked: Staff & service
Staff was unfriendly, expensive parking area
Room quit good but staff was unfriendly. Another parking space near hotel(1min far from hotel) are much cheaper than parking space in hotel. And if you want to park in hotel you can not go in or out after11pm.
Stayed 1 night in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An easy walk to the station
About a 10-15 minute walk to the station if using JR. Clean and comfortable room with grand foyer area. There are plenty of restaurants within the vicinity, from upmarket to fast food. The hotel restaurant is quite expensive.
Stayed 1 night in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed this hotel. It was very nice. Easy to park the car. Very nice large rooms for Japan

8/10 Good

KWONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay high floor to have good view. Though a bit distance from train station

8/10 Good

Harry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and comfortable,
Nice location. Great staff

10/10 Excellent

TETSU

Business traveller
Excellent place and cleanliness. Room is large enough.
Stayed 1 night in May 2024

10/10 Excellent

Yuka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from ホテル日航大分オアシスタワー on 3 May 2024
ご投稿頂き、誠に感謝申し上げます。

10/10 Excellent

shinji

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from ホテル日航大分オアシスタワー on 3 May 2024
ご投稿頂き、誠に感謝申し上げます。

8/10 Good

Toru

Business traveller
Liked: Amenities
快適です
Stayed 1 night in Mar 2024
Response from ホテル日航大分オアシスタワー on 23 Apr 2024
この度はご宿泊頂き誠に有難うございます。次回も是非当ホテルをご利用頂きますよう、一同心よりお待ち申し上げます。

10/10 Excellent

UCHIDA

Stayed 1 night in Mar 2024
Response from ホテル日航大分オアシスタワー on 3 May 2024
ご投稿頂き、誠に感謝申し上げます。

8/10 Good

Isao

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Mar 2024
Response from Hotel Nikko Oita Oasis Tower on 13 Mar 2024
Thank you very much for using our hotel.Thank you for evaluating us a lot.We will continue to promote better service in the future.We sincerely look forward to your next visit.

10/10 Excellent

Takeshi

Liked: Cleanliness, staff & service, property conditions & facilities
We could enjoy short stay
Stayed 1 night in Mar 2024
Response from Hotel Nikko Oita Oasis Tower on 13 Mar 2024
Thank you very much for using our hotel hotel.I hope that you will return to Japan.We will continue to devote ourselves to striving to give impression and satisfaction to many customers in the future.We look forward to your continued use.

8/10 Good

satoh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from ホテル日航大分オアシスタワー on 3 May 2024
ご投稿頂き、誠に感謝申し上げます。