Okaya Spa Hotel

"We enjoyed our stay. The highlight was the rock-lined outdoor onsen fed by a hot spring. As we soaked in the mineral bath, we looked out at the snow-covered pines and blue skys above. It was the best onsen experience of our entire three-week holiday. We were there using a cold snap; the common spaces were chilly but our room was comfortable."

"This was my first Ryokan experience, and it was incredible. Shinkai used Lake Suwa as the inspiration for Tomorrow in Your Name. As a huge fan of the film, I wanted to visit Suwa to see the place for myself, and wanted to do it while staying at a Ryokan. Shinyu offered a room with a lake view, so it sounded perfect. Every staff member was incredibly friendly. For English speakers, they have all the important information in English and most of the staff spoke English well enough to be able to...

"Old Showa style minimalistic ryokan, but the room for 5 was spacepus (double room) and the tatami beds and beddings arw comfortable. Self-service to put the futon (which was no problem for us). Power plugs and Wifi were abundant. We were fine with steps but for eldery or disabled it may be a challenge. The hot spring bath was nice. The temperature may be on a hot side but i think it is pretty standard. The tub was indeed made of wood (I assume hinoki).The place seemed to have a fair number of...

"If you're looking for an onsen experience this is the place! We were welcomed as we drove up the windy mountain road to the hotel. The check in experience was calm and efficient. Dinner, breakfast and private bath times chosen. The baths are wonderfull, overlooking the river and with views down the forested valley. Dinner and breakfast were amazing, although our kids sadly didn't feel adventurous enough. It was a truly magical experience on our first trip to Japan."

"Service was impeccable. The premises were very pretty and we love the trees and the surroundings. Breakfast was also wonderful. "

"The room was very clean and well-organized. Didn't have our room cleaned daily but did get daily towel change, which was very easily arranged. The onsen was great...quiet, clean, rarely crowded with both an indoor and outdoor tub."

"レストランは研修中？の女性が、動き、声かけ、気付きが抜群に良かった。男性陣がもっと全体に目を向けないと研修中の女性の動きがよいだけに負荷がかかりすぎてると思う。ドリンクオーダーもテーブルにベルもないしわざわざ注文を伝えにレジまで行く有様。 夜のコンサート企画は素晴らしい演奏で聴き応えがありました。"

"Excellent service and a sense of luxury even though the hotel itself is dated."