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"We enjoyed our stay at the Empire Grand Hotel. The staff were wonderful and helpful, the entire hotel was immaculate. There isn’t a lot in the immediate area. We took a cab to the train, inexpensive, to get around. I highly recommend this hotel!!!"

"It was a very clean, modern room with a nice TV monitor a good channel selection"

"poor items and high rate."

"I stayed at this hotel expecting a simple and comfortable experience, which was mostly the case in terms of the room and overall cleanliness. However, the breakfast experience was very disappointing. During my stay, a large group (a youth baseball team) was using the breakfast area at the same time. The space became extremely crowded, with a long line forming, making it practically impossible for other guests to access the food. As a result, I was unable to have breakfast at all. I understand that group bookings are important for hotels, but there should be better management or some form of limitation or time allocation to prevent this kind of situation. Otherwise, it significantly impacts the experience of other guests. I hope the hotel can improve how they handle group guests during peak times."

"Staff was very helpful"

"Breakfast had strong cooking oil smell. ONLY negative!!"

"There is central AC so it’s harder to control room temperature. Breakfast buffet is included, so it’s fine with that expectation, but lots of food options nearby since it’s pretty much right next to Saga station. And surprisingly quiet despite being right next to the station."

"Location close to train station. Friendly staff. Parking plenty, but the lots are spread around different areas surrounding the hotel. Will choose same hotel next time."

"全てエクセレントでした。とても満足いく滞在でした。"