Old Fort Hotel with Pool

"the room safe was broken, there was a gap under the door that air came through. breakfast was ok"

"The lobby, breakfast room, the room we stayed in and elevator were extremely clean at all times. The staff was friendly upon arrival and have us a few suggestions on what to check out. It was our first visit to Asheville! We would definitely recommend it and will be booking here for our next trip!"

"An alarm went off twice in my room in the middle of the night. I later found out that this was a known issue with the AC unit and that it happened regularly. All staff were very helpful in dealing with the problem when it happened, but it still sucked."

"My family enjoyed the space of having the three bedrooms and living room & kitchen area. But a few things really distracted from the stay. We started to make coffee in the coffee pot, which we appreciated, but it was dirty. When reported to staff, an employee was sent to our suite with a sponge filled with soap.? She walked in without knocking even tho a Do not Disturb sign was on the door. This employee was very unhappy that she was sent to clean a coffee pot which was not requested. By then we had already had our morning coffee after we cleaned the pot. It didn’t make any sense. The fan that was provided in one of the closets in the bedrooms did not work and was filthy with dust. (One family member stays warm all the time.) The temperatures were cold and there were no extra blankets in the closets. We went to staff to get another blanket and was given one stained very badly all over the blanket. It looked like something else other than red fruit juice. Overall the suite was a good place for us and very comfortable and clean."

"Terrible staff and parking"

"Breakfast is fresh"

"Just a little noisy from the highway "

"It was great and convenient for us since we didn’t have a car during our stay. We could walk around downtown Asheville and uber was 20 min from AVL and 15 min to Biltmore. "

"One of our favorite hotels. Good views. Good food. Welcoming employees. Love just sitting in the lobby at the fireplaces."