Service is good but smoking smalls around the room.
LINGYI
於 2019 年 11 月住了 3 晚
6/10 一般
CL
2017年1月3日
不滿:整潔度、住宿狀況和客房舒適度
wifi barely works, furniture dated and needs replacement
CL
4/10 欠佳
Rita
伴侶同遊
2021年12月13日
讚好:整潔度
不滿:職員與服務
Not the ideal stay, but the hotel room was clean and tidy.
Rita
於 2021 年 12 月住了 2 晚
6/10 一般
Heather
2021年11月21日
不滿:整潔度
victoria hotel review from our stay.
the room we stayed in was lovely. the bed was comfortable. however it was dusty and things like the table and wardrobe was broken. came down for breakfast in the morning and the breakfast was awful. However staff seemed friendly enough
Heather
於 2021 年 11 月住了 1 晚
6/10 一般
真實旅客
商務旅客
2021年11月13日
不滿:整潔度、住宿狀況和客房舒適度
Room smelt of stale smoke. Always a problem here. Mattresses are cheap and uncomfortable.
Poor shower.
真實旅客
於 2021 年 11 月住了 1 晚
6/10 一般
Diane
2021年10月30日
讚好:整潔度和客房舒適度
Too warm
The bathroom was tiny couldn’t even open shower door properly. The room was far to hot and the corridors were even hotter. But it was clean and beds were very comfy. Wasn’t impressed with the false fire alarm at 01:10
Diane
於 2021 年 10 月住了 3 晚
4/10 欠佳
Ira
商務旅客
2021年10月29日
讚好:職員與服務和住宿狀況
不滿:客房舒適度
Check the mattress before you go to bed!
Hotel is beautiful and staff friendly. Room was disappointing and the twin room mattresses were absolutely disgraceful. Had the worst nights sleep ever - you sat down on the mattress and it hit the base, I could squeeze it together it was that awful!
Ira
於 2021 年 10 月住了 1 晚
10/10 優異
Sanayte
家人同遊
2021年10月22日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Sanayte
於 2021 年 10 月住了 2 晚
6/10 一般
Mollie
多人同遊
2021年10月11日
讚好:整潔度
不滿:住宿狀況
The hotel was nice, nothing wrong with the room itself although our tv didn’t work and although we were told someone would come along to fix it no one ever did, when we first got there we noticed our iron was broken they did give us a new one after asking which was good, there wasn’t anything to tell us when breakfast was so we missed it, the best part was the housekeepers they were lovely. One more thing there’s no plugs by the beds a minor thing but we had to charge our phones across the room. We did still have a good holiday and they were as helpful as they could be just a shame that things were broken and still put in the room. We stayed to go to the center on Manchester and the taxi journey was about 12 pounds to and from.
Mollie
於 2021 年 10 月住了 2 晚
2/10 很差
Megan
家人同遊
2021年10月3日
讚好:整潔度
不滿:設施服務和住宿狀況
When we got to the hotel, we had it confirmed that we had booked a quad room, however when we got to the room, there was only a double bed and one single. The hotel were unable to offer us any alternative, therefore three of us ended up sleeping in the double bed. Additionally, despite booking a quad room, there were originally only two mugs and two towels. More were brought when requested. In the morning, despite breakfast being included in the price that we paid, we were not on the list for breakfast. The breakfast staff were accommodating and we were served breakfast.