Olterterp Holidays

Room was clean and overall pleasant. I don’t know why the complimentary water and teabags for example do not get replaced. We stayed for 4 days and that means we have one teabag each for our entire stay… It was my husbands 30th and we were told they would give a small gesture such as macaroons to mark this occasion. They confirmed three times that this would be possible, but on the day - nothing. I contacted the front desk twice and they kept deliberately ignoring me. This was unnecessarily unkind and rude, especially considering the rooms are expensive, there was no need to ignore us with such a small request. The body lotion in the bathroom smelled like sewage. The mini fridge is barely cold. Basic stay overall, the hotel try to act upper class hiding behind the ‘Elle’ name.

Great hotel, close to restaurants and venues

Staffs in hotel are helpful and professional. Try their best to solve our problems. Food in restaurants are delicious. Clean room , only the shower room problem is solved. Location is good. Thanks

Excellent location, beautiful room with canal view. Very friendly and helpful staff. Nice breakfast. Free drinks for 2 hours a day was amazing! Some areas of the hotel look like they could use a lick of paint, mainly the stairs, but didnt affect our stay negatively at all

The room was very clean