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Reviews of Town Square Motel

4 out of 5
Town Square Motel
246 Anson Street, Orange, NSW

Reviews

8.4

Very good

Rating 10 - Excellent. 191 out of 488 reviews" "
Rating 8 - Good. 213 out of 488 reviews" "
Rating 6 - Okay. 63 out of 488 reviews" "
Rating 4 - Poor. 13 out of 488 reviews" "
Rating 2 - Terrible. 8 out of 488 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

stuart

Stayed 1 night in Mar 2024
Response from TSM Team on 10 Apr 2024
Please contact reception so we can have your feedback addressed.

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from TSM Team on 1 Feb 2024
Thank you glad you enjoyed your stay.

10/10 Excellent

Jody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Comfortable bed, couldn’t hear any outside noises, awesome location, staff were great. Would definitely stay again.
Stayed 1 night in Jan 2024
Response from TSM Team on 1 Feb 2024
Thank you glad you enjoyed your quiet stay.

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located in the city centre area, this motel has friendly and helpful staff, and the meals available in the bar are excellent. It's not far to walk to other dining options and to many attractions and historical buildings in the city.
Stayed 2 nights in Dec 2023
Response from TSM Team on 1 Feb 2024
Thank you for your lovely review glad you enjoyed your stay.

8/10 Good

Dimitar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from TSM Team on 16 Dec 2023
Thank you for your review, glad you enjoyed your stay.

10/10 Excellent

Rod

Stayed 2 nights in Nov 2023
Response from TSM Team on 1 Feb 2024
Great review thank you.

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Easy parking Convenient Friendly service
Stayed 2 nights in Nov 2023
Response from TSM Team on 29 Nov 2023
Thank you for your review

10/10 Excellent

Chi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from TSM Team on 3 Nov 2023
Thank you for your reveiw

10/10 Excellent

Charlene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central to town, for shopping and dining, highly recommend
Stayed 1 night in Oct 2023
Response from TSM Team on 27 Oct 2023
Thankyou for your review

8/10 Good

Christian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not sophisticated, but clean, convenient, very quiet! Staff at desk were nice and smiling!! Many nice restaurants around (Orange) is a small size city with much to offer - if you have the opportunity, try the Union Bank restaurant! so nice.
Stayed 1 night in Oct 2023
Response from TSM Team on 27 Oct 2023
Thankyou for your review

8/10 Good

Deborah

Stayed 2 nights in Oct 2023
Response from TSM Team on 8 Nov 2023
Thank you for your review

8/10 Good

Fleur

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Walked to shopping
Stayed 1 night in Sep 2023
Response from TSM Team on 27 Oct 2023
Thank you for your Review

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good for price
Stayed 2 nights in Oct 2023
Response from TSM Team on 15 Oct 2023
Thank you for your review, hope to see you next time.

10/10 Excellent

Garrick

Liked: Cleanliness
Stayed 1 night in Oct 2023
Response from TSM Team on 13 Oct 2023
Thank you for your review

10/10 Excellent

Sheldon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really clean rooms that have been renovated. I highly recommend this hotel.
Stayed 1 night in Oct 2023
Response from TSM Team on 13 Oct 2023
Thankyou for your review

10/10 Excellent

Margot

Liked: Amenities, property conditions & facilities
Very nice inside. Comfortable. Nice bed. Good personal products. The only thing I would suggest is a grab rail to get in and out of the shower/bath. There was a substantial “ step down” in my room in this situation, and as a short person, this would have been very reassuring. Otherwise I would highly recommend this accommodation
Stayed 1 night in Oct 2023
Response from TSM Team on 13 Oct 2023
Thankyou for your review

10/10 Excellent

Ashley-Louise

Liked: Amenities
What a great spot to stay in Orange!! The room was super clean and modern and the motels situated right within walking distance of the Main Street. Thanks for an amazing stay
Stayed 2 nights in Sep 2023
Response from TSM Team on 9 Oct 2023
Thank you for your lovely review. Glad you were happy with your stay.

4/10 Poor

Christina

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Very dangerous shower in the bath unsafe and extremely hard to get in but very dangerous to get out of, causing my sister to fall and hurt herself she was the youngest in a group of 3 women… I was very unsure of if I should try and get in for a shower or not… The sofa lounge bed was very uncomfortable also .
Stayed 1 night in Oct 2023
Response from TSM Team on 9 Oct 2023
Did you inform anyone of the issue as we may have been able to accommodate you elsewhere? The description does state that there is a shower over the bath, if you want a walk in shower we have other options available. The lounge is a commercial lounge and we have not had that complaint previously perhaps you would prefer an extra room next time.

8/10 Good

Tania

Stayed 1 night in Sep 2023
Response from TSM Team on 27 Oct 2023
Thankyou for your review

10/10 Excellent

Anne

Stayed 4 nights in Sep 2023
Response from TSM Team on 13 Oct 2023
Thankyou for your review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
A perfect location when visiting Orange. The room was clean and comfortable with a great bathroom (looks recently renovated). The motel is located within easy walking distance of the centre, so no need for the car unless you are exploring further afield. We enjoyed our stat and would recommend this motel for anyone looking for a well-located motel in Orange.
Stayed 2 nights in Sep 2023
Response from TSM Team on 21 Sept 2023
Thankyou for your lovely review.

10/10 Excellent

Colin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean,lots of room, good mattress etc
Stayed 1 night in Sep 2023
Response from TSM Team on 15 Sept 2023
Thank you glad you enjoyed your room and you slept well.

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities
The bed was very comfortable.
Stayed 2 nights in Sep 2023
Response from TSM Team on 13 Sept 2023
Thankyou for your review

8/10 Good

Murray

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walking to shopping centres and the Civic Centre. Quiet location.
Stayed 1 night in Aug 2023
Response from TSM Team on 31 Aug 2023
Thank you for your review

8/10 Good

janine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff super nice and updated rooms exceptionally clean
Stayed 1 night in Jun 2023
Response from TSM Team on 4 Jul 2023
Thank you for your review

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Suited my needs
Stayed 1 night in Jun 2023
Response from TSM Team on 29 Jun 2023
Thank you for your review

10/10 Excellent

KAY

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay at the Town Square Motel Orange. Clean, safe, modern and very convenient for walking in and out of the main street of Orange. We would stay again.
Stayed 2 nights in Apr 2023
Response from Rosemary on 19 Jun 2023
Thank you for the review

8/10 Good

Cherry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I like the heated air conditioner. The unique thing about the hotel room is that the bricks are red.
Stayed 1 night in Jun 2023
Response from TSM Team on 15 Jun 2023
Thank you for your review

10/10 Excellent

Jerry

Liked: Cleanliness
Stayed 1 night in May 2023
Response from TSM Team on 29 May 2023
Thankyou for your review

2/10 Terrible

Denis

Liked: Cleanliness
Disliked: Staff & service
.
Stayed 2 nights in May 2023
Response from TSM Team on 25 May 2023
Hi Denis,We will get the manager to phone you to discuss your review to get more details.

8/10 Good

Tony

Stayed 1 night in May 2023
Response from TSM Team on 4 Jun 2023
Thank you for your review

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness
Central
Stayed 1 night in May 2023
Response from TSM Team on 6 May 2023
Thank you for your review

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from TSM Team on 1 May 2023
Thank You for your review

10/10 Excellent

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room appeared to be recently refurbished and able to walk to a number of restaurants nearby. Very close to the CBD.
Stayed 1 night in Apr 2023
Response from TSM Team on 28 Apr 2023
Thank you for your review

10/10 Excellent

Colin

Stayed 1 night in Apr 2023
Response from TSM Team on 14 May 2023
Thank you for your review, glad you like your stay.

10/10 Excellent

Joanne

Liked: Cleanliness
Stayed 1 night in Apr 2023
Response from TSM Team on 14 May 2023
Thank you for your review, hope to see you again soon.

8/10 Good

Stuart

Stayed 1 night in Apr 2023
Response from TSM Team on 22 Apr 2023
Thank you for your review

10/10 Excellent

Dianna

Stayed 1 night in Apr 2023
Response from TSM Team on 6 May 2023
Thank you for your review

10/10 Excellent

Tiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023
Response from TSM Team on 3 May 2023
Thank you for your review

8/10 Good

Arthur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice bathroom amenity, central location.
Stayed 2 nights in Apr 2023
Response from TSM Team on 11 Apr 2023
Thank you for staying at The Town Square Motel

8/10 Good

Eva

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Modern. Recently renovated. Excellent location. Centre of city centre. Staff are friendly. Would definitely book again.
Stayed 1 night in Apr 2023
Response from TSM Team on 9 Apr 2023
Thank you we would love to see you again soon!

10/10 Excellent

Blair

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place. Central location
Stayed 1 night in Apr 2023
Response from TSM Team on 7 Apr 2023
Thank you glad you enjoyed your stay, hope to see you again soon.

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from TSM Team on 27 Mar 2023
Thank you for your Review

8/10 Good

Tracey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely rooms, great shower!
Stayed 3 nights in Mar 2023
Response from TSM Team on 23 Mar 2023
Thankyou for your review

10/10 Excellent

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location for what we needed and super clean! Great value
Stayed 1 night in Mar 2023
Response from TSM Team on 15 Mar 2023
Thank you for your review

10/10 Excellent

Joe

Stayed 1 night in Mar 2023
Response from TSM Team on 15 Mar 2023
Thank you for your review

6/10 Okay

Linda

Travelled with partner
Liked: Cleanliness
Great location. Room clean.
Stayed 1 night in Mar 2023
Response from Rosemary on 8 Mar 2023
Thank you for your review

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recently renovated rooms were lovely, and staff at reception were very friendly:)
Stayed 1 night in Feb 2023
Response from TSM Crew on 6 Mar 2023
Thank you for your lovely review. Hope to see you again soon.

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything!
Stayed 1 night in Feb 2023
Response from TSM Team on 26 Feb 2023
Thank you for your review

10/10 Excellent

Jing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EV friendly hotel
Conveniently located with refreshed furniture. Complimentary EV charging is a big plus for us.
Stayed 1 night in Feb 2023
Response from TSM Team on 23 Feb 2023
Thank you for your review, we are glad that you enjoyed your stay with us.