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Reviews of The Eo Inn - Downtown

3 out of 5
The Eo Inn - Downtown
227 N Eola Drive, Orlando, FL

Reviews

8.0

Very good

Rating 10 - Excellent. 403 out of 1001 reviews" "
Rating 8 - Good. 315 out of 1001 reviews" "
Rating 6 - Okay. 139 out of 1001 reviews" "
Rating 4 - Poor. 71 out of 1001 reviews" "
Rating 2 - Terrible. 73 out of 1001 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great boutique hotel! I keep coming back here when I’m in town, the staff is great and I’ve been here enough that they know me, but nobody’s in my business etc. I’ve been to other boutique hotels that have a less than 10 person staff, people get way to comfortable, the staff that is. Not here, everyone is pleasant but it’s run TOP NOTCH!!!
Stayed 1 night in May 2024

6/10 Okay

alaina

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Everyone is so nice that works here. Its clearly in need of reno, but they clean it well and make it look nice. HOWEVER i hate to say this, but I've found 4 bugs so far in my bed... i don't think I'm sleeping tonight
Stayed 1 night in May 2024

10/10 Excellent

Marc

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff are always friendly which is always nice, especially if you have been traveling. The rooms are always clean and the housekeeping staff here are so accommodating. I always want to stay here when in town.
Stayed 2 nights in May 2024

8/10 Good

Vince

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are very neat and tidy. Facility is a beautiful, well done restoration. Staff is very nice and accommodating. Already planning another stay there!
Stayed 1 night in May 2024
Response from Angie on 14 May 2024
We are sooo glad you enjoyed your stay, thank you for your feedback, please come again :)

6/10 Okay

Clarence Seifallah Roberts

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The EO INN needs updates IMMEDIATELY...
Stayed 2 nights in Apr 2024

10/10 Excellent

Gee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location great great staff super affordable and the place behind us a lil bar amazing hamburger and staff as well.
Stayed 1 night in Apr 2024

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Affordably and offers in walking distance numerous eateries and exceptional views of Lake Eola. Worth the stay!
Stayed 1 night in Apr 2024

8/10 Good

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, only problem was tge shower drain did not drain ir at least was very slow. Very nice, otherwise.
Stayed 1 night in Apr 2024
Response from Q on 24 Apr 2024
we are happy to hear that you enjoyed your stay. sorry to hear that your drain was going down slow, we hope that on your next stay we are able to satisfy you.

10/10 Excellent

Keymani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The EO Inn is located on the northeast corner of the lively and beautiful Lake Eola Park. The staff was friendly and accommodating. The morning of my stay, I called requesting an early check-in and it was an easy ask. Although I arrived later than planned, Anthony assisted in a seamless check-in process. My room was clean and felt fresh. I appreciated the functional furniture and the Kuerif/mini fridge setup. Checking out was a breeze - less than five minutes. The lobby had wrapped pastries which is great for people in a rush like I was!
Stayed 1 night in Apr 2024

10/10 Excellent

Octavio

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a great location near Lake Eola and downtown Orlando.
Stayed 1 night in Apr 2024
Response from Angie on 22 Apr 2024
We appreciate your feedback. :)

2/10 Terrible

Andrea

Stayed 1 night in Apr 2024

6/10 Okay

Manitta

Stayed 1 night in Apr 2024

8/10 Good

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff
Stayed 1 night in Mar 2024
Response from Angie on 22 Apr 2024
Thank you for your feedback. We treat everyone with respect and kindness.

10/10 Excellent

Marines

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Angie on 22 Apr 2024
We are glad you enjoyed your stay. Please come again:)

4/10 Poor

April

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This place is trying. It has a cool look and vibe that they are going for but its really lacking in a lot of areas. Like basic things were broken or messed up. Ok for a one night stay, but would not recommend.
Stayed 1 night in Mar 2024
Response from Angie on 22 Apr 2024
We are sorry to hear you feel this way, we are currently working on renovation in and around the hotel.

8/10 Good

Chad

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Joane

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I had the pleasure of staying at this cute boutique hotel! The building is older but the furniture is pretty modern. It is close to downtown with plenty of restaurants and bars and shopping options. There is a bit of construction going on but no traffic. The staff was AMAZING, everyone was super attentive and even the housekeepers welcomed guest with smiles which I have never experienced even in the fanciest hotels. Parking was easy they give you a pass to park and even when coming in later , we still managed to park with no issues. The rooms can be updated a bit but hey for a place to sleep and a nice hot shower , what more did you need? I will be staying here again when I’m in Orlando.
Stayed 1 night in Mar 2024

8/10 Good

Mario

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Clean, cute rooms, comfortable bed. Lots of little perks.
Stayed 1 night in Mar 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay
Stayed 1 night in Mar 2024

10/10 Excellent

Forrest

Liked: Cleanliness, staff & service
Cute property. A Iittle older. Needs more conveniently placed electrical outlets. Not sure if the "Queen" bed was really a queen, and was too firm. Wonderful staff!
Stayed 1 night in Mar 2024

4/10 Poor

Janine

Business traveller
Disliked: Staff & service, property conditions & facilities
The door to my room required me to lift it up and push with force in order for it to shut. The room was clean but rundown and upholstered headboard and blinds were stained. Rust in bathroom. Outlet next to bed did not work. I would not stay here again.
Stayed 3 nights in Mar 2024

6/10 Okay

Debbie

Travelled with partner
Disliked: Amenities, property conditions & facilities
Beds are horrible!!
Stayed 1 night in Mar 2024

8/10 Good

Ilianis

Liked: Staff & service
The place
Stayed 1 night in Mar 2024

10/10 Excellent

Reny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Sherry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older boutique hotel with older charm Convenient to everything downtown. Was great for my one night stay. Staff excellent!
Stayed 1 night in Mar 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Cute rooms. Convenient location. Reasonable rate.
Stayed 1 night in Feb 2024

4/10 Poor

Dwayne

Business traveller
Disliked: Property conditions & facilities
1. TV did not work. Turned on but was not able to figure out how to view anything. 2. room's door had gap at the top through which lighting from hallway came into room at night 3. bedside power outlets were not by bedside, too far away from bed 4. continental breakfast was served but there is no place to eat it and sit down. 5. room had no table or desk space
Stayed 3 nights in Feb 2024

2/10 Terrible

Glen Cici

Disliked: Cleanliness, property conditions & facilities, room comfort
Convenient, cheap, but no frills.
Cheap, no frills place to stay in the heart of Orlando. We stayed here to be close to a concert. It was cheap and close to Kia Center. Best we can say.
Stayed 1 night in Feb 2024

6/10 Okay

Christine

Stayed 1 night in Feb 2024

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad
Dirty, unprofessional staff, toilet didn’t work, furniture was damaged, never again!
Stayed 1 night in Feb 2024

8/10 Good

Martin

Travelled with partner
Liked: Cleanliness, staff & service
The place is perfectly located for the area. Lots of great restaurants and parks around the area. The hotel is aged. Definitely could use some upgrades. The staff was very friendly and helpful. Brewery attached to the opposite end is a plus as well.
Stayed 2 nights in Feb 2024

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed by myself and was look after very well!!! Early check in a coffee was great! I felt very protected here. Thanks very much I’ll be back 👍
Stayed 2 nights in Feb 2024

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
The EO Inn was a wonderful place to stay! They made me feel very welcome. The park next door is beautiful and the surrounding area is really nice! The Continental breakfast was the best I’ve ever had, too!
Stayed 1 night in Feb 2024

8/10 Good

Carol U.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool place to stay in downtown Orlando
EO Inn is very eclectic and I really enjoyed the various styles. My bed was very comfortable. Great breakfast selection. The air conditioner needed a bit of a tune up. Overall, I would stay there again.
Stayed 1 night in Feb 2024
Response from Angie on 11 Feb 2024
We are glad you have enjoyed your stay! please come back again

10/10 Excellent

Terry L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Liliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and good customer service
Stayed 2 nights in Jan 2024
Response from Angie on 11 Feb 2024
thank you for your feedback

10/10 Excellent

Amanda

Stayed 1 night in Jan 2024

10/10 Excellent

Dr. Kellee

Stayed 1 night in Jan 2024

8/10 Good

Ruth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Angie on 25 Jan 2024
Thank you for your feedback.

6/10 Okay

Jonathan

Stayed 1 night in Jan 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Kenneth, San Diego

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No closet or wardrobe to hang clothing. Smoke detector missing hanging wires. Sliding shower door missing. Bathroom door frame rusted away at base and unstable. Bathroom door kick panel bent outward and could catch a foot. Very unsafe. Shower rack missing and rusted mount exposed. No dresser. Ceiling trim missing or hanging down. Ceiling delaminating in bathroom. Mold on tile and trim in bath. Bed legs detached and just wedged back into place. No rug. Front door barely closed and locked. Tv remote not working. Tv had burned out pixels. I wish I could upload the many pictures of these issues. I’ve stayed here a few times and never seen things in this state of disrepair. Very unclean and unsafe. Staff was friendly and pleasant, but the condition of this property is unacceptable.
Response from Angie on 25 Jan 2024
Thank you for bringing this to our attention however we are currently working on maintenance throughout the hotel your review is greatly appreciated thank you for your feedback.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
A sour experience
Another guest threatened our safety by envading our privacy and pounding on the wall. We asked the consierge to dial 911 and no action was taken. The unprofessionalism and hostile environment made us never want to return here again.
Stayed 1 night in Jan 2024
Response from Angie on 27 Jan 2024
We are sorry to hear this has happened to you we do want to assure you that police were contacted when requested but you had left the premises before they could show, upon further investigation we found that the other party involved was trying to get into his room before you approached them. We take the safety of our guest very seriously. Sorry for the inconvenience this has caused you.

10/10 Excellent

Honey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is definitely not the newest nor most fancy on block. However was very clean . All staff was nice and helpful. Free grab and go breakfast was nice, several options of pastries. Free keurig coffee 24 hours a day with several different flavor options. Everything worked as should , plenty of hot water. Again just very old. But for the money , it’s definitely worth it.
Response from Angie on 11 Feb 2024
We appreciate your feedback; our hotel is on the older side 100 years old to be exact! we are glad to hear you have enjoyed your stay with us please come again

2/10 Terrible

Jean

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and service.
Stayed 3 nights in Jan 2024

8/10 Good

Rosa, Carrollton

Travelled with partner
Liked: Staff & service, amenities
Stayed 1 night in Jan 2024

6/10 Okay

David

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
recent January stay
Pros: Location is excellent, great breakfast, outstanding service (front desk staff is so friendly), price. Cons: dirty room, a bed that feels like a waterbed, broken/loose tiles in the bathroom, carpet is filthy, all the doors look like the rooms have been broken into
Stayed 1 night in Jan 2024
Response from Angie on 27 Jan 2024
Thank you for the feedback, we are actively working on updates and remodels inside and outside of the building, All doors in the hotel are very safe and have never been broken the building is also 100yrs old so wear and tear is natural but always taken care of.

8/10 Good

D Allen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel
If you are looking for glitz and glam you will be let down. This is a quaint old hotel that is perfect for those not accustomed to Ritz Carlton standards. Safe, clean, awesome grab and go breakfast. Convenient to downtown activities and accommodating staff.
Stayed 1 night in Jan 2024