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Reviews of Fairfield Inn and Suites Orlando Kissimmee Celebration

2.5 out of 5
Fairfield Inn and Suites Orlando Kissimmee Celebration
6073 West Irlo Bronson Memorial Highway, Kissimmee, FL

Reviews

9.0

Wonderful

Rating 10 - Excellent. 643 out of 1001 reviews" "
Rating 8 - Good. 245 out of 1001 reviews" "
Rating 6 - Okay. 58 out of 1001 reviews" "
Rating 4 - Poor. 33 out of 1001 reviews" "
Rating 2 - Terrible. 22 out of 1001 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

heidi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff very clean
Stayed 5 nights in May 2024
Response from front desk on 15 May 2024
Thank you.

8/10 Good

Carol

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hotel Management on 2 May 2024
Dear guest, We want to thank you so much for taking the time to complete our survey. We always strive for 10's at all our properties. We would love any additional feedback you may have so we can make that happen for your next stay. Please feel free to reach out with any additional questions, comments, or concerns you may have so we can make your next stay a more pleasant one.

10/10 Excellent

Nathan

Travelled with partner
Liked: Amenities
A great weekend
Stayed 2 nights in Apr 2024
Response from Management on 29 Apr 2024
We Appreciate you taking the Time to give us Feedback and we are Happy that you enjoyed your stay with us

10/10 Excellent

Chrissy

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing, lots to eat every morning. Loved the location, and property was clean and safe.
Stayed 6 nights in Apr 2024
Response from Management on 29 Apr 2024
We appreciate your Feedback and are happy to hear that you enjoyed your stay with us and hope to have you stay with us again in the future

6/10 Okay

Timothy

Business traveller, Travelled with partner
Liked: Staff & service, property conditions & facilities
The property appears very nice, but the bathroom tile and carpet in the room had a bad odor.
Stayed 1 night in Apr 2024
Response from front desk on 30 Apr 2024
Thank you for your feedback.

8/10 Good

Juan, Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
I like
Stayed 1 night in Apr 2024
Response from Hotel Management on 10 Apr 2024
Dear guest, We want to thank you so much for taking the time to complete our survey. We always strive for 10's at all our properties. We would love any additional feedback you may have so we can make that happen for your next stay. Please feel free to reach out with any additional questions, comments, or concerns you may have so we can make your next stay a more pleasant one.

10/10 Excellent

edward

Liked: Cleanliness, staff & service, property conditions & facilities
Only stayed for one night. However, they allow dogs and the rooms were very clean and the presentation of the hotel was very nice and also very clean
Stayed 1 night in Mar 2024
Response from Hotel Management on 3 Apr 2024
Dear guest, On behalf of the entire hotel team, I want to thank you for sharing about your hotel stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Close to our conference venue and convenient
Stayed 4 nights in Mar 2024
Response from Hotel Management on 29 Mar 2024
Dear guest, On behalf of the entire hotel team, I want to thank you for sharing about your hotel stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon

10/10 Excellent

Heidi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean, quiet and the check in/out was easy. The breakfast was great and we appreciated the recyclable plates. The room was comfortable and had USB connections.
Stayed 1 night in Mar 2024
Response from Hotel Management on 24 Mar 2024
Dear guest, On behalf of the entire hotel team, I want to thank you for sharing about your hotel stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

lucia

Stayed 4 nights in Feb 2024
Response from Management on 12 Apr 2024
We appreciate you for taking the Time to Let us get our Feedback and want to thank you for staying with us

10/10 Excellent

Danny

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was just so so!
Stayed 1 night in Mar 2024
Response from Hotel Management on 20 Mar 2024
Dear guest, On behalf of the entire hotel team, I want to thank you for sharing about your hotel stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

8/10 Good

Margaret

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn’t spend a lot of time at the hotel…just to sleep really. It was clean and comfortable and the price was pretty good so it was just what we were looking for. Negatives: icecream in hotel store was gross, shower head in bathroom could be better and if anyway to make the outside noise less, but that might not be possible!
Stayed 3 nights in Mar 2024
Response from front desk on 16 Mar 2024
Thank you for your recent stay.We will look into the concerns you mention.

8/10 Good

Walter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 7 nights in Feb 2024
Response from Hotel Management on 8 Mar 2024
Dear guest, We want to thank you so much for taking the time to complete our survey. We always strive for 10's at all our properties. We would love any additional feedback you may have so we can make that happen for your next stay. Please feel free to reach out with any additional questions, comments, or concerns you may have so we can make your next stay a more pleasant one.

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Management on 9 Mar 2024
We really Appreciate you taking your time to let us know about your Experience and Thank you for Staying with us

10/10 Excellent

Maria

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really clean and great service!
Stayed 4 nights in Feb 2024
Response from Hotel Management on 7 Mar 2024
Dear guest, On behalf of the entire hotel team, I want to thank you for sharing about your hotel stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from front desk on 2 Mar 2024
Thank you.

10/10 Excellent

Albert, MIAMI

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Staff!!
Stayed 2 nights in Feb 2024
Response from Management on 29 Feb 2024
We appreciate you for taking your time to let us know about your Experience and we hope to have you stay with us again

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT LOCATION
Stayed 4 nights in Feb 2024
Response from Hotel Management on 28 Feb 2024
Dear guest, On behalf of the entire hotel team, I want to thank you for sharing about your hotel stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

8/10 Good

Bob

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Elevators both did not work properly 😒
Stayed 1 night in Feb 2024
Response from Hotel Management on 28 Feb 2024
Dear guest, Thank you for taking the time to let us know about your experience while staying with us. Your experience of the elevators not working is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent this from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area

4/10 Poor

Laureen

Travelled with group
Liked: Room comfort
Disliked: Cleanliness
Stayed 1 night in Feb 2024
Response from Hotel Management on 21 Feb 2024
Dear guest, We want to thank you so much for taking the time to complete our survey. We always strive for 10's at all our properties. We would love any additional feedback you may have so we can make that happen for your next stay. Please feel free to reach out with any additional questions, comments, or concerns you may have so we can make your next stay a more pleasant one.

10/10 Excellent

Astrid

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, very clean. We loved the Mickey Mouse-shaped waffles for breakfast!
Stayed 2 nights in Feb 2024
Response from Hotel Management on 21 Feb 2024
Dear guest, On behalf of the entire hotel team, I want to thank you for sharing about your hotel stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Hotel Management on 21 Feb 2024
Dear guest, On behalf of the entire hotel team, I want to thank you for sharing about your hotel stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

Victoria

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Feb 2024
Response from Management on 19 Feb 2024
We appreciate you staying with us we want to thank you for taking the time to let us know how you enjoyed your stay

6/10 Okay

Michael

Travelled with family
Liked: Cleanliness, property conditions & facilities
Was charged $25 for an early check in, even though the 2 rooms I reserved were ready. Attendant at reception not helpful assisting my husband in finding his Marriott Rewards number, resulting in him opening a case with Rewards to get the stay entered. Barking dog on our floor. Very noisy room next to ours, terrible coughing and vomiting all night on 2/8. Very upsetting disrupting out sleep. Service only if you asked by 8 a.m. Compliment the breakfast staff as it was delivered properly.
Stayed 4 nights in Feb 2024
Response from Hotel Management on 14 Feb 2024
Thank you for taking the time to leave a review and bringing your feedback to our attention. We appreciate you choosing our property and apologize for any inconvenience caused by the early check-in fee. We understand your frustration regarding the 25 early check-in fee. As stated in our booking policies, our standard check-in time is 4:00 PM. To provide our departing guests with a thorough cleaning and ensure the next room is fully prepared, we offer early check-in as an optional service subject to a fee. This helps us maintain our high standards of cleanliness and comfort for each guest. We sincerely apologize if the front desk agent was unable to locate your elite number. We understand the importance of recognizing our loyal guests and ensuring a smooth check-in experience. We are taking immediate steps to ensure all our front desk agents are trained to properly identify and apply any applicable benefits associated with your elite status, even if you cannot readily present your number at check-in. We value your feedback and appreciate your understanding. We hope to have the opportunity to welcome you back in the future and provide you with an exceptional experience that reflects our commitment to exceptional service and value.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good For The Price
This is a very basic note frills hotel...... There are no toiletries provided.
Stayed 1 night in Feb 2024
Response from Hotel Management on 14 Feb 2024
On behalf of the entire hotel team, I want to thank you for sharing about your hotel stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

Caitlyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a great hotel. Close to Disney and clean.
Stayed 5 nights in Jan 2024
Response from Hotel Managment on 14 Feb 2024
On behalf of the entire hotel team, I want to thank you for sharing about your hotel stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent value for the money.
Overall decent value for the money. Convenient location.
Stayed 1 night in Feb 2024
Response from Hotel Management on 7 Feb 2024
Dear guest, we want to thank you so much for taking the time to complete our survey. We always strive for 10's at all our properties. We would love any additional feedback you may have so we can make that happen for your next stay. Please feel free to reach out with any additional questions, comments, or concerns you may have so we can make your next stay a more pleasant one.

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our check in was easy, the representative friendly and easy to communicate with. The rooms were spacious and comfy. I would have liked more variety on bagels.
Stayed 1 night in Jan 2024
Response from Hotel Management on 2 Feb 2024
Dear guest,On behalf of the entire hotel team, I want to thank you for sharing about your stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Camila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2024
Response from Hotel Management on 2 Feb 2024
Dear guest,On behalf of the entire hotel team, I want to thank you for sharing about your stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Jan 2024
Response from Hotel Management on 2 Feb 2024
Dear guest,On behalf of the entire hotel team, I want to thank you for sharing about your stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Good

Teri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Hotel Management on 2 Feb 2024
Dear guest,We want to thank you so much for taking the time to complete our survey. We always strive for 10's at all our properties. We would love any additional feedback you may have so we can make that happen for your next stay. Please feel free to reach out with any additional questions, comments, or concerns you may have so we can make your next stay a more pleasant one.

6/10 Okay

Caryn

Business traveller
Liked: Cleanliness
No frills.
It was average. Nothing great or extra and nothing horrible. Pretty clean. Simple.
Stayed 5 nights in Jan 2024
Response from Management on 21 Jan 2024
We appreciate your feedback and hope to have you stay with us again

8/10 Good

Brian, Bel Air

Stayed 1 night in Jan 2024
Response from Hotel Management on 7 Feb 2024
Dear guest, we want to thank you so much for taking the time to complete our survey. We always strive for 10's at all our properties. We would love any additional feedback you may have so we can make that happen for your next stay. Please feel free to reach out with any additional questions, comments, or concerns you may have so we can make your next stay a more pleasant one.

6/10 Okay

Mirta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was not quiet. Someone kept walking upstairs. It was difficult to sleep.
Stayed 1 night in Jan 2024
Response from Management on 21 Jan 2024
we do apologize for the inconvenience you had during your stay and want to thank you for letting us know

10/10 Excellent

Molly

Travelled with family
Great
Stayed 1 night in Jan 2024
Response from Management on 15 Jan 2024
thank you for staying with us and and we are very excited to hear that your stay was great

10/10 Excellent

Tracy

Stayed 2 nights in Dec 2023
Response from Management on 15 Jan 2024
thank you for your Feedback and for staying with us

10/10 Excellent

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, just a shame our hotel room wasn’t cleaned
Stayed 2 nights in Jan 2024
Response from Management on 15 Jan 2024
we do apologize for any inconvenience you had during your stay and want to thank you for taking the time to give us your feedback and staying with us

10/10 Excellent

Jose R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New Year's trip
It was a 3 night stay. Nice and clean room. Hotel is close to restaurants and shopping malls. Also close to Orlando attraction and entertainment Parks. Very friendly staff. Will stay again in a future trip.
Stayed 3 nights in Jan 2024
Response from Management on 15 Jan 2024
we appreciate you for staying with us and are very happy to hear about your experience we try to thrive with every guest experience to create Amazing Memory

10/10 Excellent

Liliana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Management on 15 Jan 2024
we thank you for staying with us

8/10 Good

Irma

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Room was clean, beds comftable. breakfast was very nice. Good place to stay!!
Stayed 2 nights in Jan 2024
Response from Management on 15 Jan 2024
we appreciate you and want to say thank you for staying with us and giving us your feedback we hope to have you stay with us again in the future

10/10 Excellent

Myles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I didnt like one of the front desk the lady in the new year morning on duty is not that friendly, never give a smile or greets so cold!
Stayed 1 night in Dec 2023
Response from Management on 15 Jan 2024
we appreciate you taking the time to give us your feedback and want to thank you for staying with us and we do apologize for that inconvenience

10/10 Excellent

Janet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for my 39th wedding anniversary. It was less than a half mile from where we wanted to eat, Littke Italy.
Stayed 1 night in Dec 2023
Response from Management on 15 Jan 2024
Thank you For staying with us and taking the time to give us your feedback and we Hope your Anniversary was amazing and many more to come

10/10 Excellent

Clemans

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Demasiado excelente este hotel
Stayed 3 nights in Dec 2023
Response from Hotel Management on 2 Feb 2024
Dear guest,On behalf of the entire hotel team, I want to thank you for sharing about your stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Good

Lisa

Stayed 1 night in Dec 2023
Response from Management on 15 Jan 2024
thank you for staying with us

8/10 Good

Mandi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023
Response from Management on 30 Dec 2023
We Appreciate you for taking the time and letting us know how your stay was with us and are looking forward to have you stay with us again in the future

6/10 Okay

Blanca

Travelled with family and small children
Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Management on 30 Dec 2023
we Appreciate your Feedback

6/10 Okay

Leslie

Stayed 1 night in Dec 2023
Response from Management on 30 Dec 2023
Thank you for giving us your Feedback we appreciate you

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Management on 30 Dec 2023
We appreciate your feedback

10/10 Excellent

Gregory

Liked: Amenities
Convenient
Stayed 1 night in Dec 2023
Response from Management on 30 Dec 2023
Thank you for your feedback

2/10 Terrible

Jeannie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room smells like mildew. Disappointed as we have stayed at this location before without issues.
Stayed 1 night in Dec 2023
Response from Management on 30 Dec 2023
We do apologize for any inconveniences you may have had during your stay