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Reviews of Golden Orchid Inn

2 out of 5
Golden Orchid Inn
1620 W Vine St, Kissimmee, FL

Reviews

3.0
Rating 10 - Excellent. 1 out of 34 reviews" "
Rating 8 - Good. 1 out of 34 reviews" "
Rating 6 - Okay. 3 out of 34 reviews" "
Rating 4 - Poor. 3 out of 34 reviews" "
Rating 2 - Terrible. 26 out of 34 reviews" "

3.2/10

Cleanliness

4.4/10

Staff & service

3.4/10

Amenities

2.8/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I liked the set up of the room. Everything was easily accessible. The lady at the front desk was rude and very unhelpful
Stayed 3 nights in Dec 2018

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was awful. Had a strong smell of cigarettes. No bathroom door whatsoever. The AC’s wire had been cut off so no AC. Disgustingly dirty overall
Stayed 3 nights in Dec 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Nothing I like from this property no frigerator/ microwave top of the sink Shower knobs kind of broken Curtin was broken I already pay for the Room so i was afraid to lose the money
Stayed 2 nights in Nov 2018

4/10 Poor

Leone

Disliked: Staff & service
Had a emergency couldn't go
Stayed 1 night in Oct 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wors experience in my life. Cochrach in bed. No do
No door at the bathroom. No ventilation. Realy bad service
Stayed 2 nights in May 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Dumpville! Stay away!!!
I don't usually leave reviews and usually don't write bad reviews but I just could not say something about this place. THIS PLACE IS A MAJOR DUMP!!!! Do not stay here, EVER! If you want to dry yourself with stained towels and no sheets on the bed with a possiblity of bed bugs, go for it! There was no toilet paper or towels so we had to go to the front desk to get them. The neighborhood is questionable, loud people hanging out front, the door barely locked... this was a nightmare hotel. Amazingly the a/c worked fine and the guy at the front desk was nice and helpful. This place needs to be torn down and given back to the roaches. DISGUSTING! Sadly we prepaid for 2 days but decided to leave after the first night losing out on a lot of money. Since we got it on hotels.com, it was cheap but when someone came in asking how much it was a night, the front desk guy said it was $70 a night! WHAT??? EXCUSE ME???? I wouldn't have paid $20 for that place. Stay far far away!!!!
Stayed 2 nights in May 2018

6/10 Okay

Verified traveller

Liked: Staff & service

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

JoeWilly, Florida

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
My wife went to the front desk to request washcloths, there are none. She was told that the owners does NOT furnish them. walls had large gaps in them and they also had holes. An unsuspecting person would have expected to see video cameras watching them all night long. There were residents (probably permanent) working on vehicles until way after midnight in the motel driveway. garbage and debris scattered throughout the parking lot area. The security was very questionable because only 1 key and it did not fit the deadbolt. I requested Handicapped accommodations due to physical disabilities and I was told that none are available. This establishment should be either rebuilt or destroyed.
Stayed 1 night in Apr 2018

6/10 Okay

Brittany

Disliked: Property conditions & facilities

4/10 Poor

Sole, Brookline,MA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
You get what you paid for...
Let see where do I start..well, from the beginning I guess. So I arrived late to the motel (more like that since it was a bit run down and felt abandoned sometimes) and I was aware of the office hours and I at least told them but unfortunately my flight ran late and picking up the rental took longer then expected and by that time the front desk person (Daniel) couldn't wait much longer and got stuck sleeping in my car the whole night (hugh!!) at least the weather was ok outside. I also noticed on the Travelocity website the office hours said 8am-11pm but that was not true because when I got to the office there was a sign on the door saying 9am-11pm and in the end the front desk lady didn't even arrive til 9:25am..so made my night longer and my husband was so tired and angry by then. I got fed up to the point I started calling a agent at Travelocity to complain and that is when the front desk lady was finally agreed to give me a room for my stay. Now the room, it was very plain and kind of dirty and scary looking at times. The lighting was ok but dim and old light fixtures. There was no trash barrels in the room or bathroom and the bathroom had no door and there goes any privacy that anybody needs.The bed cover looked old and needs to be changed and I had the unfortunate luck of sleeping in a bed that was not stable and moved if I moved in the bed so that was annoying. I did tell the front desk person Daniel about the whole experience and where there needs to be improvements.
Stayed 3 nights in Feb 2018

4/10 Poor

Eric

Disliked: Cleanliness, property conditions & facilities, room comfort
Go Elsewhere
Would not stay here again. Hotel is extremely run down. No one available to refund my deposit when I was ready to leave in the morning. It was a cash deposit. Left key in room and management had to break in through window as they had no other key!
Stayed 2 nights in Feb 2018

2/10 Terrible

alan, ocala

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No
Didn't stay because I don't like it no locks on the door ,no lights in the room
Stayed 1 night in Feb 2018

2/10 Terrible

Gordon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was unhappy with the room very bad an dirty
The room had bugs all over no toilet paper no towels when I checked in there was no sheets on the bed I had to request it they had no toilet paper on property to give me the walls were very dirty the doors were very dirty and the furniture had all kinds of stains and burn holes all in the furniture the wood was terrible that air conditioner was half falling apart I would never stay at this hotel again and I would wish you take it off of your website thank you very
Stayed 5 nights in Feb 2018

6/10 Okay

Taunja

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Ok for price
Service at front desk good. The room itself was crappy. No bathroom door, tv remote, sink was stained and heat blowing cold air. The area was good though and I felt pretty safe.
Stayed 1 night in Jan 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
so dirty :( i’m so sad because it’s not look like pictures that i saw
Stayed 1 night in Jan 2018

2/10 Terrible

Maciej, Chicago, IL

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Complete dump
This place was a complete dump. Nothing like the pictures on Expedia. For starters, the roof looked like it was going to collapse, the entire property reaked of urine and feces. Drug dealer types everywhere. Ended up not staying there, had to book a room at another hotel. What was to be our “room” had no working a/c or toilet and had pubic hairs everywhere, including in the fridge. I looked at the Expedia pictures again after we refused to stay there, and it looks like they were deliberately taken at a distance and at specific angles to conceal what the place really looks like. It’s a textbook case of fraud.... deliberately hiding the truth to get someone to buy something.
Stayed 4 nights in Dec 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap place
It was cheap
Stayed 1 night in Jul 2017

2/10 Terrible

Jeff

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
A dive at a 2 star price
The staff was competent and friendly , but that is where anything positive ends .This place is a dive . If it were priced like a dive, I world not complain , but it is priced as a 2 star hotel .
Stayed 1 night in May 2017

2/10 Terrible

Toan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
I came to check in 4/19/17, I can not believed customer service will not open early at 6:00AM, room "SMELL, DIRTY, A/C not working, FLOOR, BED and BATHTUB very dirty. I had to run away to find another hotel in Orlando, well I lost money because I can not stay in this hotel. I wish Hotels.com should not have this hotel in their list. Don't waste your time and money for this hotel you will run away if you check in.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visible drug use. Filthy rooms. not what was described.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No good
Not good bad service

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent I was comfortable.
I this hotel is around transportaion shopping area traffic light excellent around everything.

2/10 Terrible

eric, Tampa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never even got to check in to this drug house
They apparently end check in after 1030 pm I called ahead told them I'd be late. They said fine. Then they stood me up and took my money anyway. I'll be fighting this charge.

2/10 Terrible

jeff, m

Disliked: Cleanliness, property conditions & facilities, room comfort
The absolute worst
This hotel was insanley disgusting. I have no idea why its not shut down. I was there for 30 minutes and left.. no consistent running water, broken toilet, shower was FILTHY and the sheets were stained. STAY FAR AWAY

2/10 Terrible

Ramon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Golden Orchid is more like a rundown place. A huge dissappointment. I did not stay there. Opened the door, went back to the desk clerk and gave him back the key to the room. He told me to contact Hotels so I could get a refund. I have tried to talk to someone but it has been impossible. I was asked to enter the confirmation # and it was not found.I deserve to get a refund or credit to use on a future reservation. This hotel is not qualified for turists. I did not feel safe there. Another thing, anyone could look to the inside of the room because of the size of the drapes, too small. I always book with Hotels.com and this is the first time I faced something like this. Truly, Mr. Roman

2/10 Terrible

first time

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
I would suggest to remove this from your site
Had to move out just spending one night. The worst in all categories.

2/10 Terrible

Dan, Portland

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel I've ever seen - Sleep with rats
We're not picky. We need hot water and a clean room. As soon as we pulled up, we were scared. It could have been the police presence in the parking lot, the dilapidated building and swimming pool, shady people sitting in their cars, or the obvious meth head wandering the parking lot. The staff was friendly enough at first. Then we got to the room. The door had obviously been broken into repeatedly and we found our key didn't even lock the deadbolt. As we opened it, a handy man sped past us to install a smoke alarm on the wall, which was a little weird. The bathroom was the most disgusting bathroom I've ever seen outside of a dive bar. The lamps had no lamp shades, just exposed bulbs. We had to ask for a garbage can and they acted very put out by that. Then there was the smell. We had to go buy air fresheners of various varieties to get to sleep. The last straw was waking up to rodent droppings around the sink area. We immediately checked out.

2/10 Terrible

Luis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Debra

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can't Believe
Horrible

2/10 Terrible

Fakhry

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel
Worst experience of my life

2/10 Terrible

Verified traveller

Stayed 3 nights in Oct 2018

2/10 Terrible

Victor

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2018

2/10 Terrible

LEANDRO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Um dia de hospedagem por necessidade
Fiquei apenas um dia porém o hotel e muito simples