The condo was so pretty! BUT the showers were not clean and the people above us were loud at night starting about 11:30 PM. Keeping some people in our party awake and woke us up all hours. When we sent an email to address the bathrooms being dirty (hair in the tubs, what looked like blood on the shower curtain, feces in the wall) we were told someone would be there to clean but they never came. We were spending the week at Universal so we didn't contact anyone further to take care of it we just cleaned it ourselves. Also, bring extra towels and trash bags with you unless you like washing towels every day since they only give you 1 set per person. We called for more towels and they brought them but we were told that it was normal to only receive one set per person. We really liked the building and the condo though. It was convenient to go to Universal and there were lots of places to shop and eat that were close.