6/10 Okay
Louis, Omaha
1 Apr 2018
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Would be amazing but...
I had such high hopes for this place seriously. Quickly let down as I traveled here from Omaha Nebraska and our phones are with sprint. Unfortunately sprints service is not good in the area or something as I would get horrible service out there<— that is not the hotels fault but what is their issue is that I didn’t have WiFi during the whole stay. That’s my first issue.
Second issue is that there wasn’t any cable in the living room and I am far from a cable installer type so I don’t understand how to make it work. Normally you turn on the tv and there are channels. Sometimes you click the input button and make changes there but I couldn’t get it to work the entire stay I was there which was a week.
Third issue is the first two days we did not have hot water. So my first shower was cold but we left to Disney right after that. I sent an email to the office and they replied with for me to leave the key in the lock box. I was already gone for them to do the work so they could not perform tasks that day. Then we left again the next day early but we did leave the key for them. When I got home we had hot water but it was after we ran the water for a few minutes as there was a bunch of crud that was coming out of the sink.
4th issue that we had were ANTS and this is the biggest issue as my 11 year old is severely allergic to them. She swells up horribly. There were ants in the kitchen ants in the bathrooms ants in the bedrooms EVERYWHERE and when I say eve
Louis
Stayed 7 nights in Mar 2018