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Literally in my top 2 hotels now. My husband and I stayed in the studio with a king it felt so homely yet lux. Also the breakfast here is top tier. While other hotels only give an apple or a banana and bagel and a coffee, Residence on the other hand will give you a full course breakfast and they even let you make your own fresh waffles. This hotel deserves 10stars, because they actually care for their guests and the money we spend! It is definitely worth every dollar.
Great location and very clean the staff was also super helpful the only thing that was a little confusing was the entrance to the parking garage it’s located in a weird spot I passed it multiple times before realizing it’s located where the sign for the apartment complex next door is other then that I would definitely stay here again
We pulled up in the dark & rain and didn’t realize where to park or what to do at first. Be aware that you can wait out front (in a couple parking spots right outside the front door) or turn in to the parking that is just past the front doors but labeled as parking for the apartment building next door! Nice property otherwise. Clean and staff was nice!
Good location and facilities. I would have liked the pool to be more heated but the pool area is really nice.
We didn't get our room fixed because of the length of the stray but I would have preferred it to be fixed daily.
David
Stayed 2 nights in Dec 2023
Response from General Manager Stephano Anamisis on 11 Dec 2023
Thank you David staying with us and your feedback regarding your stay. I have shared your feedback with regards to the pool temperature and service with my engineering and housekeeping team for review. We hope to see you on a future visit!
I nice hotel in downtown Orlando. The rooms are very nice and comfortable. The only slight drawback would be outside street noise can be heard
Gerald
Stayed 1 night in Nov 2023
Response from General Manager Stephano Anamisis on 11 Dec 2023
Gerald - I appreciate your staying with us and your mention about the slight drawback. We hope you will consider us on a future trip and suggest allowing our team to pre-block you on a different side and floor. Thank you for choosing Marriott hotels!
We arrived very late. Check in was simple and friendly. Everything was as desired. Minor issue with toilet paper roll holder needing maintenance, but not a real issue.
Mary Elizabeth
Stayed 1 night in Nov 2023
Response from General Manager on 28 Nov 2023
Thank you Mary Elizabeth for staying with us. We appreciate your feedback regarding the roll holder which has been shared with my team for resolution. We hope to accommodate you on a future visit!
8/10 Good
Carl, Lawrenceville
19 Nov 2023
Carl
Stayed 1 night in Nov 2023
6/10 Okay
Christopher
16 Nov 2023
Christopher
Stayed 5 nights in Nov 2023
Response from Staff and Management on 28 Nov 2023
Thank you for your review and welcome any feedback to help ensure your next stay exceeds your expectations. Safe travels
Clean, comfortable, spacious rooms, comfy bed, good shower.. Front desk friendly and helpful. Some street noise, even on the 5th floor but not enough to hinder sleep.
Gary
Stayed 1 night in Nov 2023
Response from Stephano Anamisis General Manager on 8 Nov 2023
Thank you Gary for staying at the Residence Inn by Marriott Orlando Downtown and your feedback. I appreciate your mention about our friendly desk. We hope to see you on a future visit!
4/10 Poor
Afro, new york
3 Nov 2023
Disliked: Cleanliness
Afro
Stayed 1 night in Oct 2023
Response from General Manager on 8 Nov 2023
Thank you for staying at the Residence Inn by Marriott Orlando Downtown and your feedback. If there is anything we could do to improve, please contact our team. We hope to see you on a future visit!
I’d love to tell you about my stay at the Residence Inn- except they informed me at 10am DAY OF that they wouldn’t honor my reservation that I made over a month before. I have never had this happen before and I’m truly disappointed. I found this out right before a very long flight, where I was landing at 11pm and would have liked to know that I had a hotel to go to. Infuriating and unacceptable. You require 24 hours notice if I cancel, I’d like to be given -at the very least - that same courtesy. And a reason for the cancellation so that I could understand what exactly it is that happened.
Verified traveller
Stayed 2 nights in Oct 2023
Response from Manager on 8 Nov 2023
Thank you for your note and apologize for any issues with your reservation resulting in a change in plans. We hope to be able to accommodate you in the future.
Thank you Casandra for staying at the Residence Inn by Marriott Orlando Downtown and your feedback about our nice hotel. We hope to see you on a future visit!
10/10 Excellent
Sabellys
23 Oct 2023
Sabellys
Stayed 1 night in Oct 2023
Response from Management on 8 Nov 2023
Thank you Sabellys for staying at the Residence Inn by Marriott Orlando Downtown and your 10 of 10 feedback. We hope to see you on a future visit!