No kettle provided which I think is important. I don’t understand why no show curtain. Toilet flooded every night after shower like a mess. Room service didn’t wash my dishes! Room is clean though.
Elaine
於 2019 年 10 月住了 4 晚
10/10 優異
Damon
家人同遊
2025 年 7 月 1 日
讚好:整潔度、設施服務和住宿狀況
Best hotel I’ve stayed in. I travel a lot because my daughter plays travel volleyball. We will be staying here again next year
Damon
於 2025 年 6 月住了 5 晚
10/10 優異
Manuel
2025 年 6 月 29 日
讚好:設施服務
Todo muy biem
Manuel
於 2025 年 6 月住了 5 晚
10/10 優異
lizete
2025 年 6 月 23 日
讚好:整潔度和住宿狀況
Excellent the staff very friendly
lizete
於 2025 年 6 月住了 1 晚
10/10 優異
Vivianne (Ste-Genevieve)
多人同遊
2025 年 6 月 20 日
讚好:整潔度、設施服務和住宿狀況
The hotel offers excellent storage space and a functional kitchenette. The pool area was a great spot to relax while waiting for the room, and the staff, especially Jailene, were incredibly welcoming. The hotel is also a short Uber ride to Universal, making it convenient for theme park visits. The only downside was the proximity of the rooms, which sometimes allowed for noise from neighboring rooms.
Vivianne
於 2025 年 6 月住了 3 晚
10/10 優異
Maria Carmen
家人同遊
2025 年 6 月 20 日
讚好:整潔度、設施服務和住宿狀況
My family and I had a great experience staying at this hotel.
Maria Carmen
於 2025 年 6 月住了 6 晚
6/10 一般
Jacquelyn
伴侶同遊
2025 年 6 月 17 日
讚好:整潔度
No vending machines
Jacquelyn
於 2025 年 6 月住了 2 晚
10/10 優異
Lawanda
2025 年 6 月 17 日
讚好:整潔度和住宿狀況
The property was nice
Lawanda
於 2025 年 6 月住了 3 晚
10/10 優異
Angel (hialeah)
2025 年 6 月 11 日
Angel
於 2025 年 5 月住了 2 晚
10/10 優異
Tiffany
2025 年 6 月 9 日
讚好:整潔度和住宿狀況
Nice place to stay
Tiffany
於 2025 年 5 月住了 2 晚
10/10 優異
Julio
2025 年 6 月 3 日
Julio
於 2025 年 6 月住了 1 晚
10/10 優異
Carlos
商務旅客
2025 年 5 月 30 日
讚好:整潔度、設施服務和住宿狀況
They make some improvements in the rooms . Need to upgrade the beds.
Carlos
於 2025 年 5 月住了 1 晚
10/10 優異
Kirk
2025 年 5 月 30 日
讚好:整潔度和住宿狀況
Great location, and price can't be beat.
Kirk
於 2025 年 5 月住了 3 晚
8/10 不錯
Sara
2025 年 5 月 29 日
Sara
於 2025 年 5 月住了 1 晚
4/10 欠佳
Rodrick
伴侶同遊
2025 年 5 月 28 日
讚好:設施服務
不滿:整潔度
I will start with the good: this hotel is close to universal and islands of adventure perfect for families who want to stay close to the parks but at staying at one of the universal hotels. Close to a lot of restaurants and stores to shop at.
Now the bad: we checked in around 9:30PM-10ish due to us spending time at the universal parks all day (recently stayed at Royal Pacific hotel for a night for the express passes) check in went fine, first look at the room it looked nice (one-bedroom suite) but once we was about to lay down in the bed after a long day at the parks we noticed the bed comforter had spots on it, so we took that off and then come to find pieces of hair on top of the sheets that were under the covers which is crazy to me. We called the front desk and asked them if they can bring us some new sheets because the sheets we had were dirty, front desk told us “he was the only one in the front and he couldn’t bring us the sheets and that we would have to come get the sheets” I’m like put up a sign saying that you will be back soon (which they have done before) and bring us some clean sheets and take these dirty sheets away. But whatever went to get the sheets and they were clean. I don’t know who was cleaning the sheets and comforter but they have to do better. Also how does the sink water have more pressure than the shower, it felt like I was taking a shower in a water fountain. If the hotel can fix those problems it would be sooooo much better.
Rodrick
於 2025 年 5 月住了 2 晚
8/10 不錯
LISA
2025 年 5 月 26 日
讚好:整潔度、設施服務和住宿狀況
Close to most things
LISA
於 2025 年 5 月住了 8 晚
6/10 一般
candace
2025 年 5 月 23 日
讚好:整潔度
不滿:設施服務
I enjoyed the whirlpool tub. The front desk people were nice & helpful.
The negatives are I had no hot water the morning I checked out. The AC was not working in the fitness center & the temps was 95 outside. This was very disappointing as I look forward to enjoying the gym any time I have a hotel stay.
The hotel definitely needs some updates. The gym equipment is old & rusted. The appliances in the kitchen are very old.
candace
於 2025 年 5 月住了 1 晚
8/10 不錯
cari
2025 年 5 月 21 日
讚好:整潔度、設施服務和住宿狀況
The layout of my suite was comfy. Loved the view from my balcony. Just wished the hotel had more food options
cari
於 2025 年 5 月住了 1 晚
8/10 不錯
Shantel
家人同遊, 商務旅客
2025 年 5 月 6 日
讚好:整潔度和住宿狀況
The cleaning staff did not speak English and we didn’t get any housecleaning or new towels daily.
It was very loud with people having parties and kids running the halls all times of the night.
Shantel
於 2025 年 5 月住了 3 晚
4/10 欠佳
Marianella (Weston)
2025 年 5 月 4 日
不滿:整潔度
Poor service, no empathy for guests, the room assigned to me was next to the pool, where there was a lot of noise. I asked to change rooms, and they only responded that the hotel was full. No attempt was made to resolve the problem. No restaurant nor coffe
Marianella
於 2025 年 5 月住了 2 晚
6/10 一般
Maher
2025 年 5 月 3 日
Maher
於 2025 年 5 月住了 1 晚
10/10 優異
Darline
家人同遊
2025 年 4 月 29 日
讚好:整潔度、設施服務和住宿狀況
Great place to stay.
Darline
於 2025 年 4 月住了 5 晚
6/10 一般
LaToya
伴侶同遊
2025 年 4 月 28 日
讚好:整潔度
Expedia offered the filters that were incorrect. Smoking isnt permitted, which was a factor in where we decided to stay! Expedi definitely didn't mention the property was under construction. Nor that the poolside bar and restaurant is not open! Major disappointment!
LaToya
於 2025 年 4 月住了 2 晚
6/10 一般
ENRIQUE
2025 年 4 月 22 日
At first seemed like newer hotel but furniture in room cheap outdated. Paint on bathroom door was dirty not well taken care of.