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Westgate Lakes Resort & Spa Universal Studios Area
4.0 star property

Upscale lakefront hotel near Pointe Orlando

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Westgate Lakes Resort & Spa Universal Studios Area

Photo gallery for Westgate Lakes Resort & Spa Universal Studios Area

Aerial view
Boating
Exterior
Premium bedding, pillow-top beds, in-room safe, desk
Lunch and dinner served, American cuisine

Overview of Westgate Lakes Resort & Spa Universal Studios Area

Reviews
7.8

Good

Popular amenities

  • Pool
  • SpaSpaSpa
  • Hot tubHot tubHot tub
  • Pet-friendlyPet-friendlyPet-friendly
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
The price is HK$1,089
Price available on 2024/05/12

Check out the area

Map
9500 Turkey Lake Rd, Orlando, FL, 32819
  • Popular LocationSeaWorld® Orlando4 min drive
  • Popular LocationAquatica6 min drive
  • Popular LocationOrange County Convention Center6 min drive
  • AirportOrlando, FL (MCO-Orlando Intl.)20 min drive
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Room options

View all photos for Deluxe Villa, 1 Bedroom

Flat-screen TV, DVD player

Deluxe Villa, 1 Bedroom

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 775 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (Resort Select)

Premium bedding, pillow-top beds, in-room safe, desk

Room (Resort Select)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Flat-screen TV
Premium bedding
Ceiling fan
  • 493 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio (Villa)

Premium bedding, pillow-top beds, in-room safe, desk

Studio (Villa)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
Pillow-top bed
  • 495 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 2 Bedrooms

Flat-screen TV, DVD player

Villa, 2 Bedrooms

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • 1195 sq ft
  • Sleeps 8
  • 2 Double Beds, 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 3 Bedrooms

Flat-screen TV, DVD player

Villa, 3 Bedrooms

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • 1689 sq ft
  • Sleeps 12
  • 2 King Beds, 2 Double Beds and 2 Double Sofa Beds

View all photos for Room, 1 Bedroom

In-room dining

Room, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Dishwasher
Flat-screen TV
Ceiling fan
  • 397 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Orlando

Westgate Lakes Resort & Spa Universal Studios Area is located on the waterfront and in an area with good shopping. Orlando International Premium Outlets and Disney Springs™ are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Aquatica and Universal Orlando Resort. Travelling with kids? Make time for Universal’s Volcano Bay, or head to an event or a match at ESPN Wide World of Sports. Spend some time exploring the area's activities, including golfing.
Visit our Orlando travel guideOpens in a new window

What's nearby

  • SeaWorld® Orlando - 4 min drive
  • The Wheel at ICON Park™ - 4 min drive
  • Pointe Orlando - 5 min drive
  • Aquatica - 6 min drive
  • Orange County Convention Center - 6 min drive

Getting around

  • Orlando Station - 13 min drive
  • Orlando International Airport (MCO) - 21 min drive

Restaurants

  • Dave & Buster's - 5 min drive
  • Rocks - 6 min drive
  • WonderWorks - 5 min drive
  • Drafts Sports Bar & Grill - 3 min walk
  • Miller's I-Drive Ale House - 5 min drive

About this property

Westgate Lakes Resort & Spa Universal Studios Area

Upscale family-friendly hotel near Universal CityWalk
Close to Pointe Orlando and Orange County Convention Center, Westgate Lakes Resort & Spa Universal Studios Area provides a marina, a bowling alley and 2 poolside bars. Indulge in a body treatment, a deep-tissue massage and a manicure/pedicure at the on-site spa. The on-site American cuisine family restaurant, Drafts Sports Bar & Grill, offers lunch and dinner. The gym offers yoga classes and Pilates classes; other things to do include hiking/biking, kayaking and basketball. Guests can also expect to find a corner/local shop, a terrace and mini golf.
You'll also find perks such as:
  • 7 outdoor pools and a children's pool, with a lazy river, a waterslide and cabanas
  • Free self-parking and valet parking
  • Free bike hire, 2 outdoor tennis courts and a water park (surcharge)
  • A children's club (surcharge), a front desk safe and smoke-free property
  • Guest reviews give good marks for the family-friendly amenities, helpful staff and proximity to shopping
Room features
All 1990 rooms feature comforts, such as premium bedding and laptop-friendly workspaces, in addition to perks, such as air conditioning and separate sitting areas. Guest reviews say good things about the clean, comfortable rooms at the property.
Other conveniences in all rooms include:
  • Highchairs, free infant beds and travel cots
  • Free toiletries and hairdryers
  • Flat-screen TVs with premium channels and DVD players
  • Wardrobes/cupboards, separate sitting areas and microwaves

Languages

English, Portuguese, Spanish

Property amenities

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 2 poolside bars and 1 bar
  • Room service available

Restaurants on site

  • Drafts Sports Bar & Grill
  • Sids Bistro
  • Cordovano Joe's Pizza
  • The Marketplace & Deli
  • Buccaneer Galley

Things to do

  • 7 outdoor pools
  • 2 outdoor tennis courts
  • 7 hot tubs
  • Fitness classes
  • Arcade/games room
  • Basketball
  • Bowling alley
  • Canoeing
  • Children's pool
  • Fishing
  • Fitness centre
  • Free bike hire
  • Full-service spa
  • Hiking/biking trails
  • Kayaking
  • Lifeguards on-site
  • Mini golf
  • Pilates classes
  • Playground
  • Sauna
  • Steam room
  • Tennis
  • Volleyball
  • Water park access (surcharge)
  • Yoga classes

Family friendly

  • 7 outdoor pools
  • Arcade/games room
  • Bowling alley
  • Children's club (surcharge)
  • Children's pool
  • DVD player
  • Fence around the pool
  • Free cots/infant beds
  • Corner/local shop
  • High chair
  • Laundry facilities
  • Lazy river
  • Microwave
  • Mini golf
  • Playground
  • Pool gate
  • Pool toys
  • Snack bar/deli
  • Travel cot
  • Water slide

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (25005 square feet)
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Lifeguards on site
  • Marina on site
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Games
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Ceiling fan
  • Free cots/infant beds
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • TV channels
  • DVD player
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Microwave

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Laundry detergent
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 60 lb per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 200 per stay
  • Resort fee: USD 29.23 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business centre/computer access
  • Fitness centre access
  • In-room coffee
  • In-room safe
  • Internet access
  • Phone calls
  • Pool access
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Parcel deliveries, handling, and storage are subject to a fee. Photo ID will be required to claim package(s) and must match the name on the package(s). Payment will be due at time of package claim. Any and all packages that are not claimed within 30 days from the date of delivery or placement into storage at the resort will be returned to sender, or may become the property of the resort. The property is not responsible for lost and/or stolen packages.
Guests traveling with a service animal must contact the property prior to arrival.
This property accepts dogs only. The following breeds are not permitted: Great Dane, Sharpei, Pit Bull, Rottweiler, German Shepherd, Husky, Alaskan Malamute, Doberman Pinscher, Chow Chow and Presa Canario; other dog breeds at discretion of property management. A dog must not exceed 60 pounds (27 kilograms), or in the case of 2 dogs, must not exceed 60 pounds combined; dogs must be maximum 36 inches (91 centimeters) long, and maximum 36 inches tall. Pets left unattended in guestrooms must be kept in a pet carrier or crate. Dogs must be leashed at all times when outside the guestroom. Dogs are not allowed in public areas, including restaurants, spa/salon, pool areas, showrooms, convention spaces, casino, and/or common retail spaces.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transport to and from this property
Children under 18 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Westgate Lakes Resort Universal Studios Area Orlando
Westgate Lakes Resort Universal Studios Area
Westgate Lakes Universal Studios Area Orlando
Westgate Lakes Universal Studios Area
Westgate Lakes Hotel Orlando
Westgate Lakes Orlando
Westgate Lakes Resort Spa Universal Studios Area
Westgate s Universal Stuos Ar
Westgate Lakes Resort Spa Universal Studios Area
Westgate Lakes Resort & Spa Universal Studios Area Hotel
Westgate Lakes Resort & Spa Universal Studios Area Orlando
Westgate Lakes Resort & Spa Universal Studios Area Hotel Orlando

Frequently asked questions

Does Westgate Lakes Resort & Spa Universal Studios Area have a pool?

Yes, this property has 7 outdoor pools and a children's pool.

How much does it cost to stay at Westgate Lakes Resort & Spa Universal Studios Area?

As of 23 Apr 2024, prices found for a 1-night stay for 2 adults at Westgate Lakes Resort & Spa Universal Studios Area on 12 May 2024 start from HK$1,088.79, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Westgate Lakes Resort & Spa Universal Studios Area pet-friendly?

Yes, Westgate Lakes Resort & Spa Universal Studios Area allows dogs (limit 2 total) with a maximum weight of up to 60 lb per pet. There's a fee of USD 150 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Westgate Lakes Resort & Spa Universal Studios Area?

Self-parking and valet parking are free at this property.

What time is check-in at Westgate Lakes Resort & Spa Universal Studios Area?

Check-in start time: 4:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Westgate Lakes Resort & Spa Universal Studios Area?

Checkout is at 10 AM. Late checkout is available for a fee (subject to availability).

Where is Westgate Lakes Resort & Spa Universal Studios Area located?

This family-friendly Orlando hotel is located on the waterfront, within 3 mi (5 km) of Dr. P. Phillips Hospital, Aquatica and Universal Orlando Resort. Universal’s Volcano Bay and The Wheel at ICON Park™ are also within 3 miles (5 km).

Westgate Lakes Resort & Spa Universal Studios Area Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 1690 out of 3689 reviews" "
Rating 8 - Good. 740 out of 3689 reviews" "
Rating 6 - Okay. 523 out of 3689 reviews" "
Rating 4 - Poor. 339 out of 3689 reviews" "
Rating 2 - Terrible. 397 out of 3689 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Chad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property! The layout is nice when traveling with family. Only downside to the stay was they really push the timeshare! They have multiple people calling or putting notes on your door. They want 60-90 minutes but it’s really takes almost 3 hours for it! They get really annoyed when you say no to it
Stayed 6 nights in Apr 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty
Stayed 1 night in Apr 2024

6/10 Okay

Shani

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
I was a little disappointed this time when visiting. Ive visited before and evwrything was perfect but i had a few issues this time. The first issue was yellow stains on the pillow cases and comforter, we tried to call.the front desk but remained on hold for a while so we just took the pillow cases off and covered the comforter The second issue was a very inconvenient miscommunication error on the hotels part. I was imformed that in order to have food delivered to the resort, i jad to pick it up from the lobby. The lobby is quite a distance away from where we were staying and there was little to no parking. I left to go get my food only to find out that aftwr standing in the lobby for 20 mins the delivery driver was at my hotel door, which was odd because the worker i spoke to said that security would not allow them to do that. I then returned back to my hotel room but had to drive around for 20 minutes because someone had taken my parking spot and there were no available parking spots left. I spoke to the manager about the inconvenience and she said there was nothing she could do about anything that happened. Also our neighbors next door to us were extremely loud but yet again we could not say or do anything about it because every time we call the front desk we were placed on a hold for a while. While im pretty sure ill be back seeing as this resort is amongst my favorites, i definitely did not have the same experience i had before
Stayed 3 nights in Apr 2024

8/10 Good

Brianne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great place, but expensive.. stores on grounds are very convenient but very expensive.. but it’s nice to have what you need. Some things advertised they did not have.. fishing rentals advertised but not available.. everything is good. It’s a great stay. 2nd time I’ve come .
Stayed 5 nights in Apr 2024

10/10 Excellent

Melinda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My stay at this property was amazing. I was in Orlando for a cheer competition, but the stay was amazing.
Stayed 5 nights in Apr 2024

6/10 Okay

Esme

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Parking would be my only really “complaint” we were at the resort on a weekend so it was pretty busy. In the evening it was very hard to find any parking outside the villas. We had to go all the way to the main building with a parking garage. We then had to walk all the way to our villa. There are people on golf carts but never once did anyone offer to give us a ride. Having to walk that far pregnant did suck. Also I didn’t notice that the water park cost an additional 20$ per person each day if you wanted to use it. However the pools are free. Also they advertise fishing, which is one of the main reasons I booked this place… I went to rent a pole and the girl was confused that they ever offered fishing. The second girl I asked said the rentals are $5 but that all their poles were broken…. The paddle boats are 20$ for 30 minutes. Overall it was a decent place to stay. I’m not to sure that I would ever book it again though.
Stayed 4 nights in Apr 2024

8/10 Good

Shantal, Leavenworth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great other than the parking. The place is huge for such little parking availability. The parking garage was too low for our truck to even fit in.
Stayed 3 nights in Apr 2024

10/10 Excellent

Eileen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great didn’t have to leave if you didn’t want to!
Stayed 6 nights in Apr 2024

6/10 Okay

shauna

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
Our room would not cool down no matter what the air was set on.
Stayed 4 nights in Apr 2024

4/10 Poor

Dina

Travelled with family
Disliked: Property conditions & facilities
I brought my teenage kids to this resort. We had a two bedroom villa, it was very roomy but things were very outdated. I used the dishwasher, it leaked all over the kitchen floor. I called (after I cleaned it up) to let them know, she said “thanks”. No offer to clean the mess or have it checked. There are a ton of 6 seat golf cart looking vehicles around, we were told they would transport us around the property because it’s such a large area. We called to use this service a few times and no one showed up, I have issues walking in the heat but was forced to walk. I was told when I booked my room, water park tickets were included, they didn’t honor that so I had to pay $100 for passes for 5 of us, we went to use the park, had a drink in the bar, left, came back and it was closed. It was very nice to have a washer and dryer but they were VERY outdated, the dryer just tossed all the lint over our clothing. There’s no maid service unless you call. We couldn’t find anything that told us what time the restaurants closed or a number for room service. The little cafe was closed by 3pm each day. The food and market place were VERY expensive even for a resort, go to Walmart! Overall it was ok but definitely lots of room for improvement!
Stayed 4 nights in Apr 2024