My pregnant wife and I decided to stay here for 5 days with our ADA dog. When we arrived the first thing we noticed was that this “studio” is actually one-half of the “cottage.” As it turns out, there was a person renting the unit next door. The advertising of this property is inherently misleading … based on the photos and past experiences with VRBO, we believed that we would be renting the entire cottage. As you can see from the photos, the cottage isn’t large and you can hear and pretty much feel the person in the unit next to you moving around and opening doors.
It gets worse. The next day, the property management company, Vacasa, called asking if our dog was an ADA dog. We told the company that he was and thought that would be the end of it. Big mistake. That night at ~9:00 PM as my wife and I were tucked in for bed, we got a loud knock at the door. I answered the door and it was a Vacasa property manager asking for the ADA license of our dog. I replied that we didn’t have it on us and he asked that I give him my personal cell phone number so I could text him “when I have it”. This interruption was not only an intrusion of privacy but also exasperated my wife’s anxiety. We decided that the feeling of being watched and sharing a tiny unit with another couple was not worth it, and we left early the following day.
If you can, avoid staying here and Vacasa rentals in general as customer service is lacking.